Chilkat Online Tools

C# / Support API / List All Ticket Audits

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

Chilkat.JsonObject queryParams = new Chilkat.JsonObject();
queryParams.UpdateString("limit","<integer>");

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/ticket_audits",queryParams);
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "after_cursor": "<string>",
//   "after_url": "<string>",
//   "audits": [
//     {
//       "author_id": "<integer>",
//       "created_at": "<dateTime>",
//       "events": [
//         {
//           "voluptate_edf": 37194901.82832828,
//           "dolor0": 61753613
//         },
//         {
//           "sedb2": false
//         }
//       ],
//       "id": "<integer>",
//       "metadata": {
//         "aute__": "proident aute qui culpa",
//         "ex_ae": "dolore Lorem labore ut"
//       },
//       "ticket_id": "<integer>",
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "et_c59": 68912889
//         }
//       }
//     },
//     {
//       "author_id": "<integer>",
//       "created_at": "<dateTime>",
//       "events": [
//         {
//           "nostrud_fd6": -68241256.05178377
//         },
//         {
//           "ullamcoe": "ad",
//           "adipisicing_1": false
//         }
//       ],
//       "id": "<integer>",
//       "metadata": {
//         "veniam_689": -18333948.100650415,
//         "elit_2ab": "eu dolor deserunt consequat dolore"
//       },
//       "ticket_id": "<integer>",
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "sint490": -68016605.99205834
//         }
//       }
//     }
//   ],
//   "before_cursor": "<string>",
//   "before_url": "<string>"
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string author_id;
string created_at;
string id;
string Aute__;
string Ex_ae;
string ticket_id;
string Channel;
int Et_c59;
string Veniam_689;
string Elit_2ab;
string Sint490;
int j;
int count_j;
string voluptate_edf;
int dolor0;
bool sedb2;
string nostrud_fd6;
string ullamcoe;
bool adipisicing_1;

string after_cursor = jResp.StringOf("after_cursor");
string after_url = jResp.StringOf("after_url");
string before_cursor = jResp.StringOf("before_cursor");
string before_url = jResp.StringOf("before_url");
int i = 0;
int count_i = jResp.SizeOfArray("audits");
while (i < count_i) {
    jResp.I = i;
    author_id = jResp.StringOf("audits[i].author_id");
    created_at = jResp.StringOf("audits[i].created_at");
    id = jResp.StringOf("audits[i].id");
    Aute__ = jResp.StringOf("audits[i].metadata.aute__");
    Ex_ae = jResp.StringOf("audits[i].metadata.ex_ae");
    ticket_id = jResp.StringOf("audits[i].ticket_id");
    Channel = jResp.StringOf("audits[i].via.channel");
    Et_c59 = jResp.IntOf("audits[i].via.source.et_c59");
    Veniam_689 = jResp.StringOf("audits[i].metadata.veniam_689");
    Elit_2ab = jResp.StringOf("audits[i].metadata.elit_2ab");
    Sint490 = jResp.StringOf("audits[i].via.source.sint490");
    j = 0;
    count_j = jResp.SizeOfArray("audits[i].events");
    while (j < count_j) {
        jResp.J = j;
        voluptate_edf = jResp.StringOf("audits[i].events[j].voluptate_edf");
        dolor0 = jResp.IntOf("audits[i].events[j].dolor0");
        sedb2 = jResp.BoolOf("audits[i].events[j].sedb2");
        nostrud_fd6 = jResp.StringOf("audits[i].events[j].nostrud_fd6");
        ullamcoe = jResp.StringOf("audits[i].events[j].ullamcoe");
        adipisicing_1 = jResp.BoolOf("audits[i].events[j].adipisicing_1");
        j = j + 1;
    }

    i = i + 1;
}

Curl Command

curl  -u login:password -G -d "limit=%3Cinteger%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_audits

Postman Collection Item JSON

{
  "name": "List All Ticket Audits",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_audits"
      ],
      "query": [
        {
          "key": "limit",
          "value": "<integer>",
          "description": "Maximum number of results returned"
        }
      ]
    },
    "description": "Returns ticket audits. Archived tickets are not included in the response. Use the [List Audits for a Ticket](#list-audits-for-a-ticket) endpoint to \nretrieve audit records for an archived ticket. To learn more about archived tickets, see [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756).\n\nThis endpoint should not be used for capturing change data. When continually chasing the tail of a cursor, some records will be skipped. For this use case, use the [Incremental Ticket Event Export API](/api-reference/ticketing/ticket-management/incremental_exports/#incremental-ticket-event-export).\n\n#### Pagination\n\n- Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_audits"
          ],
          "query": [
            {
              "key": "limit",
              "value": "<integer>",
              "description": "Maximum number of results returned"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"after_cursor\": \"<string>\",\n  \"after_url\": \"<string>\",\n  \"audits\": [\n    {\n      \"author_id\": \"<integer>\",\n      \"created_at\": \"<dateTime>\",\n      \"events\": [\n        {\n          \"voluptate_edf\": 37194901.82832828,\n          \"dolor0\": 61753613\n        },\n        {\n          \"sedb2\": false\n        }\n      ],\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"aute__\": \"proident aute qui culpa\",\n        \"ex_ae\": \"dolore Lorem labore ut\"\n      },\n      \"ticket_id\": \"<integer>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"et_c59\": 68912889\n        }\n      }\n    },\n    {\n      \"author_id\": \"<integer>\",\n      \"created_at\": \"<dateTime>\",\n      \"events\": [\n        {\n          \"nostrud_fd6\": -68241256.05178377\n        },\n        {\n          \"ullamcoe\": \"ad\",\n          \"adipisicing_1\": false\n        }\n      ],\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"veniam_689\": -18333948.100650415,\n        \"elit_2ab\": \"eu dolor deserunt consequat dolore\"\n      },\n      \"ticket_id\": \"<integer>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"sint490\": -68016605.99205834\n        }\n      }\n    }\n  ],\n  \"before_cursor\": \"<string>\",\n  \"before_url\": \"<string>\"\n}"
    }
  ]
}