Chilkat Online Tools

C# / Support API / Record a new skip for the current user

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/skips");
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "skip": {
//     "created_at": "<dateTime>",
//     "id": "<integer>",
//     "reason": "<string>",
//     "ticket": {
//       "requester_id": "<integer>",
//       "allow_attachments": "<boolean>",
//       "allow_channelback": "<boolean>",
//       "assignee_email": "<string>",
//       "assignee_id": "<integer>",
//       "attribute_value_ids": "<array>",
//       "brand_id": "<integer>",
//       "collaborator_ids": "<array>",
//       "collaborators": [
//         {
//           "email": "<email>",
//           "name": "<string>"
//         },
//         {
//           "email": "<email>",
//           "name": "<string>"
//         }
//       ],
//       "comment": {},
//       "created_at": "<dateTime>",
//       "custom_fields": "<array>",
//       "custom_status_id": "<integer>",
//       "description": "<string>",
//       "due_at": "<dateTime>",
//       "email_cc_ids": "<array>",
//       "email_ccs": {},
//       "external_id": "<string>",
//       "follower_ids": "<array>",
//       "followers": {},
//       "followup_ids": "<array>",
//       "forum_topic_id": "<integer>",
//       "from_messaging_channel": "<boolean>",
//       "group_id": "<integer>",
//       "has_incidents": "<boolean>",
//       "id": "<integer>",
//       "is_public": "<boolean>",
//       "macro_id": "<integer>",
//       "macro_ids": "<array>",
//       "metadata": {},
//       "organization_id": "<integer>",
//       "priority": "normal",
//       "problem_id": "<integer>",
//       "raw_subject": "<string>",
//       "recipient": "<string>",
//       "requester": {},
//       "safe_update": "<boolean>",
//       "satisfaction_rating": {
//         "ut_6f": true,
//         "sed_fb1": -48186207
//       },
//       "sharing_agreement_ids": "<array>",
//       "status": "pending",
//       "subject": "<string>",
//       "submitter_id": "<integer>",
//       "tags": "<array>",
//       "ticket_form_id": "<integer>",
//       "type": "task",
//       "updated_at": "<dateTime>",
//       "updated_stamp": "<string>",
//       "url": "<string>",
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "officiab": "mollit laborum nulla",
//           "Duisa4": false,
//           "ida": -77800757.90579444
//         }
//       },
//       "via_followup_source_id": "<integer>",
//       "via_id": "<integer>",
//       "voice_comment": {}
//     },
//     "ticket_id": "<integer>",
//     "updated_at": "<dateTime>",
//     "user_id": "<integer>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string email;
string name;

string Created_at = jResp.StringOf("skip.created_at");
string Id = jResp.StringOf("skip.id");
string Reason = jResp.StringOf("skip.reason");
string Requester_id = jResp.StringOf("skip.ticket.requester_id");
string Allow_attachments = jResp.StringOf("skip.ticket.allow_attachments");
string Allow_channelback = jResp.StringOf("skip.ticket.allow_channelback");
string Assignee_email = jResp.StringOf("skip.ticket.assignee_email");
string Assignee_id = jResp.StringOf("skip.ticket.assignee_id");
string Attribute_value_ids = jResp.StringOf("skip.ticket.attribute_value_ids");
string Brand_id = jResp.StringOf("skip.ticket.brand_id");
string Collaborator_ids = jResp.StringOf("skip.ticket.collaborator_ids");
string TicketCreated_at = jResp.StringOf("skip.ticket.created_at");
string Custom_fields = jResp.StringOf("skip.ticket.custom_fields");
string Custom_status_id = jResp.StringOf("skip.ticket.custom_status_id");
string Description = jResp.StringOf("skip.ticket.description");
string Due_at = jResp.StringOf("skip.ticket.due_at");
string Email_cc_ids = jResp.StringOf("skip.ticket.email_cc_ids");
string External_id = jResp.StringOf("skip.ticket.external_id");
string Follower_ids = jResp.StringOf("skip.ticket.follower_ids");
string Followup_ids = jResp.StringOf("skip.ticket.followup_ids");
string Forum_topic_id = jResp.StringOf("skip.ticket.forum_topic_id");
string From_messaging_channel = jResp.StringOf("skip.ticket.from_messaging_channel");
string Group_id = jResp.StringOf("skip.ticket.group_id");
string Has_incidents = jResp.StringOf("skip.ticket.has_incidents");
string TicketId = jResp.StringOf("skip.ticket.id");
string Is_public = jResp.StringOf("skip.ticket.is_public");
string Macro_id = jResp.StringOf("skip.ticket.macro_id");
string Macro_ids = jResp.StringOf("skip.ticket.macro_ids");
string Organization_id = jResp.StringOf("skip.ticket.organization_id");
string Priority = jResp.StringOf("skip.ticket.priority");
string Problem_id = jResp.StringOf("skip.ticket.problem_id");
string Raw_subject = jResp.StringOf("skip.ticket.raw_subject");
string Recipient = jResp.StringOf("skip.ticket.recipient");
string Safe_update = jResp.StringOf("skip.ticket.safe_update");
bool Ut_6f = jResp.BoolOf("skip.ticket.satisfaction_rating.ut_6f");
int Sed_fb1 = jResp.IntOf("skip.ticket.satisfaction_rating.sed_fb1");
string Sharing_agreement_ids = jResp.StringOf("skip.ticket.sharing_agreement_ids");
string Status = jResp.StringOf("skip.ticket.status");
string Subject = jResp.StringOf("skip.ticket.subject");
string Submitter_id = jResp.StringOf("skip.ticket.submitter_id");
string Tags = jResp.StringOf("skip.ticket.tags");
string Ticket_form_id = jResp.StringOf("skip.ticket.ticket_form_id");
string v_Type = jResp.StringOf("skip.ticket.type");
string Updated_at = jResp.StringOf("skip.ticket.updated_at");
string Updated_stamp = jResp.StringOf("skip.ticket.updated_stamp");
string v_Url = jResp.StringOf("skip.ticket.url");
string Channel = jResp.StringOf("skip.ticket.via.channel");
string Officiab = jResp.StringOf("skip.ticket.via.source.officiab");
bool Duisa4 = jResp.BoolOf("skip.ticket.via.source.Duisa4");
string Ida = jResp.StringOf("skip.ticket.via.source.ida");
string Via_followup_source_id = jResp.StringOf("skip.ticket.via_followup_source_id");
string Via_id = jResp.StringOf("skip.ticket.via_id");
string Ticket_id = jResp.StringOf("skip.ticket_id");
string skipUpdated_at = jResp.StringOf("skip.updated_at");
string User_id = jResp.StringOf("skip.user_id");
int i = 0;
int count_i = jResp.SizeOfArray("skip.ticket.collaborators");
while (i < count_i) {
    jResp.I = i;
    email = jResp.StringOf("skip.ticket.collaborators[i].email");
    name = jResp.StringOf("skip.ticket.collaborators[i].name");
    i = i + 1;
}

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/skips

Postman Collection Item JSON

{
  "name": "Record a new skip for the current user",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/skips",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "skips"
      ]
    },
    "description": "Record a new ticket skip for the current user.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/skips",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "skips"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"skip\": {\n    \"created_at\": \"<dateTime>\",\n    \"id\": \"<integer>\",\n    \"reason\": \"<string>\",\n    \"ticket\": {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"normal\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"ut_6f\": true,\n        \"sed_fb1\": -48186207\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"pending\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"task\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"officiab\": \"mollit laborum nulla\",\n          \"Duisa4\": false,\n          \"ida\": -77800757.90579444\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    \"ticket_id\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\",\n    \"user_id\": \"<integer>\"\n  }\n}"
    }
  ]
}