Chilkat Online Tools

C# / Support API / List Search Results

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

Chilkat.JsonObject queryParams = new Chilkat.JsonObject();
queryParams.UpdateString("query","<string>");
queryParams.UpdateString("sort_by","<string>");
queryParams.UpdateString("sort_order","<string>");

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/search",queryParams);
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "facets": "<string>",
//   "next_page": "<string>",
//   "previous_page": "<string>",
//   "results": [
//     {
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "deleted": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "name": "<string>",
//       "result_type": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     },
//     {
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "deleted": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "name": "<string>",
//       "result_type": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string created_at;
string default;
string deleted;
string description;
string id;
string name;
string result_type;
string updated_at;
string url;

string count = jResp.StringOf("count");
string facets = jResp.StringOf("facets");
string next_page = jResp.StringOf("next_page");
string previous_page = jResp.StringOf("previous_page");
int i = 0;
int count_i = jResp.SizeOfArray("results");
while (i < count_i) {
    jResp.I = i;
    created_at = jResp.StringOf("results[i].created_at");
    default = jResp.StringOf("results[i].default");
    deleted = jResp.StringOf("results[i].deleted");
    description = jResp.StringOf("results[i].description");
    id = jResp.StringOf("results[i].id");
    name = jResp.StringOf("results[i].name");
    result_type = jResp.StringOf("results[i].result_type");
    updated_at = jResp.StringOf("results[i].updated_at");
    url = jResp.StringOf("results[i].url");
    i = i + 1;
}

Curl Command

curl  -u login:password -G -d "query=%3Cstring%3E"
	-d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/search

Postman Collection Item JSON

{
  "name": "List Search Results",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "search"
      ],
      "query": [
        {
          "key": "query",
          "value": "<string>",
          "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
        },
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of `asc` or `desc`.  Defaults to `desc`"
        }
      ]
    },
    "description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name                  | Type                 | Comment\n| --------------------- | ---------------------| --------------------\n| error                 | string               | The type of error. Examples: \"unavailable\", \"invalid\"\n| description           | string               |\n\n##### Example Error\n```js\n{\n  \"error\": \"unavailable\",\n  \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "search"
          ],
          "query": [
            {
              "key": "query",
              "value": "<string>",
              "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
            },
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of `asc` or `desc`.  Defaults to `desc`"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"facets\": \"<string>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"results\": [\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}