C# / Support API / Update Attachment for Malware
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Chilkat.Http http = new Chilkat.Http();
bool success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "attachment": {
// "malware_access_override": "<boolean>"
// }
// }
Chilkat.JsonObject json = new Chilkat.JsonObject();
json.UpdateString("attachment.malware_access_override","<boolean>");
http.SetRequestHeader("Content-Type","application/json");
http.SetRequestHeader("Accept","application/json");
Chilkat.StringBuilder sbRequestBody = new Chilkat.StringBuilder();
json.EmitSb(sbRequestBody);
Chilkat.HttpResponse resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/attachments/:attachment_id",sbRequestBody,"utf-8","application/json",false,false);
if (http.LastMethodSuccess == false) {
Debug.WriteLine(http.LastErrorText);
return;
}
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);
Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());
int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
Debug.WriteLine("Response Header:");
Debug.WriteLine(resp.Header);
Debug.WriteLine("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "attachment": {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
string content_type;
string content_url;
string deleted;
string file_name;
string height;
string id;
string inline;
string malware_access_override;
string malware_scan_result;
string mapped_content_url;
string size;
string url;
string width;
string Content_type = jResp.StringOf("attachment.content_type");
string Content_url = jResp.StringOf("attachment.content_url");
string Deleted = jResp.StringOf("attachment.deleted");
string File_name = jResp.StringOf("attachment.file_name");
string Height = jResp.StringOf("attachment.height");
string Id = jResp.StringOf("attachment.id");
string Inline = jResp.StringOf("attachment.inline");
string Malware_access_override = jResp.StringOf("attachment.malware_access_override");
string Malware_scan_result = jResp.StringOf("attachment.malware_scan_result");
string Mapped_content_url = jResp.StringOf("attachment.mapped_content_url");
string Size = jResp.StringOf("attachment.size");
string v_Url = jResp.StringOf("attachment.url");
string Width = jResp.StringOf("attachment.width");
int i = 0;
int count_i = jResp.SizeOfArray("attachment.thumbnails");
while (i < count_i) {
jResp.I = i;
content_type = jResp.StringOf("attachment.thumbnails[i].content_type");
content_url = jResp.StringOf("attachment.thumbnails[i].content_url");
deleted = jResp.StringOf("attachment.thumbnails[i].deleted");
file_name = jResp.StringOf("attachment.thumbnails[i].file_name");
height = jResp.StringOf("attachment.thumbnails[i].height");
id = jResp.StringOf("attachment.thumbnails[i].id");
inline = jResp.StringOf("attachment.thumbnails[i].inline");
malware_access_override = jResp.StringOf("attachment.thumbnails[i].malware_access_override");
malware_scan_result = jResp.StringOf("attachment.thumbnails[i].malware_scan_result");
mapped_content_url = jResp.StringOf("attachment.thumbnails[i].mapped_content_url");
size = jResp.StringOf("attachment.thumbnails[i].size");
url = jResp.StringOf("attachment.thumbnails[i].url");
width = jResp.StringOf("attachment.thumbnails[i].width");
i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"attachment": {
"malware_access_override": "<boolean>"
}
}'
https://example.zendesk.com/api/v2/attachments/:attachment_id
Postman Collection Item JSON
{
"name": "Update Attachment for Malware",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"attachment\": {\n \"malware_access_override\": \"<boolean>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/attachments/:attachment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"attachments",
":attachment_id"
],
"variable": [
{
"key": "attachment_id",
"value": "<integer>"
}
]
},
"description": "Toggles enabling or restricting agent access to attachments with detected malware.\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"attachment\": {\n \"malware_access_override\": \"<boolean>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/attachments/:attachment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"attachments",
":attachment_id"
],
"variable": [
{
"key": "attachment_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"attachment\": {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n}"
}
]
}