Chilkat Online Tools

C# / Sunshine Conversations API / Update Switchboard Integration

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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "username";
http.Password = "password";

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "name": "bot",
//   "integrationType": "zd:agentWorkspace",
//   "deliverStandbyEvents": true,
//   "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//   "messageHistoryCount": 5
// }

Chilkat.JsonObject json = new Chilkat.JsonObject();
json.UpdateString("name","bot");
json.UpdateString("integrationType","zd:agentWorkspace");
json.UpdateBool("deliverStandbyEvents",true);
json.UpdateString("nextSwitchboardIntegrationId","5ef21b86e933b7355c11c606");
json.UpdateInt("messageHistoryCount",5);

http.SetRequestHeader("Content-Type","application/json");

Chilkat.StringBuilder sbRequestBody = new Chilkat.StringBuilder();
json.EmitSb(sbRequestBody);

Chilkat.HttpResponse resp = http.PTextSb("PATCH","https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",sbRequestBody,"utf-8","application/json",false,false);
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "switchboardIntegration": {
//     "id": "5ef21b86e933b7355c11c604",
//     "name": "bot",
//     "integrationId": "5ef21b86e933b7355c11c605",
//     "integrationType": "zd:agentWorkspace",
//     "deliverStandbyEvents": true,
//     "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//     "messageHistoryCount": 5
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string Id = jResp.StringOf("switchboardIntegration.id");
string Name = jResp.StringOf("switchboardIntegration.name");
string IntegrationId = jResp.StringOf("switchboardIntegration.integrationId");
string IntegrationType = jResp.StringOf("switchboardIntegration.integrationType");
bool DeliverStandbyEvents = jResp.BoolOf("switchboardIntegration.deliverStandbyEvents");
string NextSwitchboardIntegrationId = jResp.StringOf("switchboardIntegration.nextSwitchboardIntegrationId");
int MessageHistoryCount = jResp.IntOf("switchboardIntegration.messageHistoryCount");

Curl Command

curl -X PATCH
	-u 'username:password'
	-H "Content-Type: application/json"
	-d '{
    "name": "bot",
    "integrationType": "zd:agentWorkspace",
    "deliverStandbyEvents": true,
    "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    "messageHistoryCount": 5
}'
https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId

Postman Collection Item JSON

{
  "name": "Update Switchboard Integration",
  "_postman_id": "8bdfa234-93ff-4910-8436-4b820fcaeb45",
  "request": {
    "method": "PATCH",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
    },
    "url": {
      "raw": "{{url}}/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
      "host": [
        "{{url}}"
      ],
      "path": [
        "v2",
        "apps",
        "{{appId}}",
        "switchboards",
        ":switchboardId",
        "switchboardIntegrations",
        ":switchboardIntegrationId"
      ],
      "variable": [
        {
          "key": "switchboardId"
        },
        {
          "key": "switchboardIntegrationId"
        }
      ]
    },
    "description": "Updates a switchboard integration record."
  },
  "response": [
    {
      "id": "779da036-39be-4849-853b-49a9485ea4fe",
      "name": "Ok",
      "originalRequest": {
        "method": "PATCH",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations",
            ":switchboardIntegrationId"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            },
            {
              "key": "switchboardIntegrationId"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n \"switchboardIntegration\": {\n  \"id\": \"5ef21b86e933b7355c11c604\",\n  \"name\": \"bot\",\n  \"integrationId\": \"5ef21b86e933b7355c11c605\",\n  \"integrationType\": \"zd:agentWorkspace\",\n  \"deliverStandbyEvents\": true,\n  \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n  \"messageHistoryCount\": 5\n }\n}"
    },
    {
      "id": "d52dad4e-71a0-4ab5-a58f-3568a48f608e",
      "name": "Enabled switchboard must have an associated default switchboardIntegration",
      "originalRequest": {
        "method": "PATCH",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations",
            ":switchboardIntegrationId"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            },
            {
              "key": "switchboardIntegrationId"
            }
          ]
        }
      },
      "status": "Not Found",
      "code": 404,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    }
  ]
}