Chilkat Online Tools

C++ / Support API / Export Suspended Tickets

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#include <CkHttp.h>
#include <CkHttpResponse.h>
#include <CkStringBuilder.h>
#include <CkJsonObject.h>

void ChilkatSample(void)
    {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http;
    bool success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse *resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/suspended_tickets/export");
    if (http.get_LastMethodSuccess() == false) {
        std::cout << http.lastErrorText() << "\r\n";
        return;
    }

    CkStringBuilder sbResponseBody;
    resp->GetBodySb(sbResponseBody);

    CkJsonObject jResp;
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    std::cout << "Response Body:" << "\r\n";
    std::cout << jResp.emit() << "\r\n";

    int respStatusCode = resp->get_StatusCode();
    std::cout << "Response Status Code = " << respStatusCode << "\r\n";
    if (respStatusCode >= 400) {
        std::cout << "Response Header:" << "\r\n";
        std::cout << resp->header() << "\r\n";
        std::cout << "Failed." << "\r\n";
        delete resp;
        return;
    }

    delete resp;

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "export": {
    //     "status": "<string>",
    //     "view_id": "<string>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    // Chilkat functions returning "const char *" return a pointer to temporary internal memory owned and managed by Chilkat.

    const char *Status = jResp.stringOf("export.status");
    const char *View_id = jResp.stringOf("export.view_id");
    }

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/export

Postman Collection Item JSON

{
  "name": "Export Suspended Tickets",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/suspended_tickets/export",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "suspended_tickets",
        "export"
      ]
    },
    "description": "Exports a list of suspended tickets for the Zendesk Support instance. To export the list, the endpoint enqueues a job to create a CSV file with the data. When done, Zendesk sends the requester an email containing a link to the CSV file. In the CSV, tickets are sorted by the update timestamp in ascending order.\n\n #### Allowed For\n\n * Unrestricted agents\n\n #### Rate limits\n\n Limited to one request per minute and up to one million records in return. The rate-limiting mechanism behaves identically to the one described in [Usage limits](/api-reference/ticketing/account-configuration/usage_limits/#monitoring-your-request-activity).\n We recommend using the `Retry-After` header value as described in [Catching errors caused by rate limiting](/documentation/ticketing/using-the-zendesk-api/best-practices-for-avoiding-rate-limiting#catch).\n"
  },
  "response": [
    {
      "name": "Ok",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/suspended_tickets/export",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "suspended_tickets",
            "export"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"export\": {\n    \"status\": \"<string>\",\n    \"view_id\": \"<string>\"\n  }\n}"
    }
  ]
}