Chilkat Online Tools

C++ / Support API / Create Support Address

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#include <CkHttp.h>
#include <CkHttpResponse.h>
#include <CkStringBuilder.h>
#include <CkJsonObject.h>

void ChilkatSample(void)
    {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http;
    bool success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse *resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/recipient_addresses");
    if (http.get_LastMethodSuccess() == false) {
        std::cout << http.lastErrorText() << "\r\n";
        return;
    }

    CkStringBuilder sbResponseBody;
    resp->GetBodySb(sbResponseBody);

    CkJsonObject jResp;
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    std::cout << "Response Body:" << "\r\n";
    std::cout << jResp.emit() << "\r\n";

    int respStatusCode = resp->get_StatusCode();
    std::cout << "Response Status Code = " << respStatusCode << "\r\n";
    if (respStatusCode >= 400) {
        std::cout << "Response Header:" << "\r\n";
        std::cout << resp->header() << "\r\n";
        std::cout << "Failed." << "\r\n";
        delete resp;
        return;
    }

    delete resp;

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "recipient_address": {
    //     "email": "<string>",
    //     "brand_id": "<integer>",
    //     "cname_status": "unknown",
    //     "created_at": "<dateTime>",
    //     "default": "<boolean>",
    //     "dns_results": "verified",
    //     "domain_verification_code": "<string>",
    //     "domain_verification_status": "failed",
    //     "forwarding_status": "unknown",
    //     "id": "<integer>",
    //     "name": "<string>",
    //     "spf_status": "unknown",
    //     "updated_at": "<dateTime>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    // Chilkat functions returning "const char *" return a pointer to temporary internal memory owned and managed by Chilkat.

    const char *v_Email = jResp.stringOf("recipient_address.email");
    const char *Brand_id = jResp.stringOf("recipient_address.brand_id");
    const char *Cname_status = jResp.stringOf("recipient_address.cname_status");
    const char *Created_at = jResp.stringOf("recipient_address.created_at");
    const char *Default = jResp.stringOf("recipient_address.default");
    const char *Dns_results = jResp.stringOf("recipient_address.dns_results");
    const char *Domain_verification_code = jResp.stringOf("recipient_address.domain_verification_code");
    const char *Domain_verification_status = jResp.stringOf("recipient_address.domain_verification_status");
    const char *Forwarding_status = jResp.stringOf("recipient_address.forwarding_status");
    const char *Id = jResp.stringOf("recipient_address.id");
    const char *Name = jResp.stringOf("recipient_address.name");
    const char *Spf_status = jResp.stringOf("recipient_address.spf_status");
    const char *Updated_at = jResp.stringOf("recipient_address.updated_at");
    }

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/recipient_addresses

Postman Collection Item JSON

{
  "name": "Create Support Address",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/recipient_addresses",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "recipient_addresses"
      ]
    },
    "description": "Adds a Zendesk or external support address to your account.\n\nTo add a Zendesk address, use the following syntax: `{local-part}@{accountname}.zendesk.com`.\nExample: 'sales-team@example.zendesk.com'. The [local-part](https://en.wikipedia.org/wiki/Email_address#Local-part) can be anything you like.\n\nTo add an external email address such as help@omniwearshop.com, the email must already exist and you must set up forwarding on your email server. The exact steps depend on your mail server. See [Forwarding incoming email to Zendesk Support](https://support.zendesk.com/hc/en-us/articles/203663266). After setting up forwarding, run the [Verify Support Address Forwarding](#verify-support-address-forwarding) endpoint. The address won't work in Zendesk Support until it's been verified.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to manage channels and extensions. See the system permissions in [Creating custom roles and assigning agents (Enterprise)](https://support.zendesk.com/hc/en-us/articles/203662026-Creating-custom-roles-and-assigning-agents-Enterprise-#topic_cxn_hig_bd) in the Support Help Center\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/recipient_addresses",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "recipient_addresses"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"recipient_address\": {\n    \"email\": \"<string>\",\n    \"brand_id\": \"<integer>\",\n    \"cname_status\": \"unknown\",\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"dns_results\": \"verified\",\n    \"domain_verification_code\": \"<string>\",\n    \"domain_verification_status\": \"failed\",\n    \"forwarding_status\": \"unknown\",\n    \"id\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"spf_status\": \"unknown\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}