Python / Support API / Merge End Users
Back to Collection Items
import sys
import chilkat2
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = chilkat2.Http()
http.BasicAuth = True
http.Login = "login"
http.Password = "password"
# Use this online tool to generate code from sample JSON: Generate Code to Create JSON
# The following JSON is sent in the request body.
# {
# "user": {
# "name": "<string>",
# "email": "<string>",
# "custom_role_id": "<integer>",
# "external_id": "<string>",
# "identities": [
# {
# "type": "<string>",
# "value": "<string>"
# },
# {
# "type": "<string>",
# "value": "<string>"
# }
# ],
# "organization": {
# "name": "<string>"
# },
# "organization_id": "<integer>",
# "role": "<string>"
# }
# }
json = chilkat2.JsonObject()
json.UpdateString("user.name","<string>")
json.UpdateString("user.email","<string>")
json.UpdateString("user.custom_role_id","<integer>")
json.UpdateString("user.external_id","<string>")
json.UpdateString("user.identities[0].type","<string>")
json.UpdateString("user.identities[0].value","<string>")
json.UpdateString("user.identities[1].type","<string>")
json.UpdateString("user.identities[1].value","<string>")
json.UpdateString("user.organization.name","<string>")
json.UpdateString("user.organization_id","<integer>")
json.UpdateString("user.role","<string>")
http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")
sbRequestBody = chilkat2.StringBuilder()
json.EmitSb(sbRequestBody)
# resp is a CkHttpResponse
resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/users/:user_id/merge",sbRequestBody,"utf-8","application/json",False,False)
if (http.LastMethodSuccess == False):
print(http.LastErrorText)
sys.exit()
sbResponseBody = chilkat2.StringBuilder()
resp.GetBodySb(sbResponseBody)
jResp = chilkat2.JsonObject()
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False
print("Response Body:")
print(jResp.Emit())
respStatusCode = resp.StatusCode
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
print("Response Header:")
print(resp.Header)
print("Failed.")
sys.exit()
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "user": {
# "name": "<string>",
# "active": "<boolean>",
# "alias": "<string>",
# "chat_only": "<boolean>",
# "created_at": "<string>",
# "custom_role_id": "<integer>",
# "default_group_id": "<integer>",
# "details": "<string>",
# "email": "<string>",
# "external_id": "<string>",
# "iana_time_zone": "<string>",
# "id": "<integer>",
# "last_login_at": "<string>",
# "locale": "<string>",
# "locale_id": "<integer>",
# "moderator": "<boolean>",
# "notes": "<string>",
# "only_private_comments": "<boolean>",
# "organization_id": "<integer>",
# "phone": "<string>",
# "photo": {
# "dolorea1": false,
# "deserunt3": 95124319.10825741
# },
# "remote_photo_url": "<string>",
# "report_csv": "<boolean>",
# "restricted_agent": "<boolean>",
# "role": "<string>",
# "role_type": "<integer>",
# "shared": "<boolean>",
# "shared_agent": "<boolean>",
# "shared_phone_number": "<boolean>",
# "signature": "<string>",
# "suspended": "<boolean>",
# "tags": "<array>",
# "ticket_restriction": "<string>",
# "time_zone": "<string>",
# "two_factor_auth_enabled": "<boolean>",
# "updated_at": "<string>",
# "url": "<string>",
# "user_fields": {
# "nostrudacc": -12929960.546221554,
# "in_80e": 25167751.960886702,
# "proident_e2": true,
# "voluptate_98": -58995022
# },
# "verified": "<boolean>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name = jResp.StringOf("user.name")
Active = jResp.StringOf("user.active")
Alias = jResp.StringOf("user.alias")
Chat_only = jResp.StringOf("user.chat_only")
Created_at = jResp.StringOf("user.created_at")
Custom_role_id = jResp.StringOf("user.custom_role_id")
Default_group_id = jResp.StringOf("user.default_group_id")
Details = jResp.StringOf("user.details")
v_Email = jResp.StringOf("user.email")
External_id = jResp.StringOf("user.external_id")
Iana_time_zone = jResp.StringOf("user.iana_time_zone")
Id = jResp.StringOf("user.id")
Last_login_at = jResp.StringOf("user.last_login_at")
Locale = jResp.StringOf("user.locale")
Locale_id = jResp.StringOf("user.locale_id")
Moderator = jResp.StringOf("user.moderator")
Notes = jResp.StringOf("user.notes")
Only_private_comments = jResp.StringOf("user.only_private_comments")
Organization_id = jResp.StringOf("user.organization_id")
Phone = jResp.StringOf("user.phone")
Dolorea1 = jResp.BoolOf("user.photo.dolorea1")
Deserunt3 = jResp.StringOf("user.photo.deserunt3")
Remote_photo_url = jResp.StringOf("user.remote_photo_url")
Report_csv = jResp.StringOf("user.report_csv")
Restricted_agent = jResp.StringOf("user.restricted_agent")
Role = jResp.StringOf("user.role")
Role_type = jResp.StringOf("user.role_type")
v_Shared = jResp.StringOf("user.shared")
Shared_agent = jResp.StringOf("user.shared_agent")
Shared_phone_number = jResp.StringOf("user.shared_phone_number")
Signature = jResp.StringOf("user.signature")
Suspended = jResp.StringOf("user.suspended")
Tags = jResp.StringOf("user.tags")
Ticket_restriction = jResp.StringOf("user.ticket_restriction")
Time_zone = jResp.StringOf("user.time_zone")
Two_factor_auth_enabled = jResp.StringOf("user.two_factor_auth_enabled")
Updated_at = jResp.StringOf("user.updated_at")
v_Url = jResp.StringOf("user.url")
Nostrudacc = jResp.StringOf("user.user_fields.nostrudacc")
In_80e = jResp.StringOf("user.user_fields.in_80e")
Proident_e2 = jResp.BoolOf("user.user_fields.proident_e2")
Voluptate_98 = jResp.IntOf("user.user_fields.voluptate_98")
Verified = jResp.StringOf("user.verified")
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"user": {
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
}'
https://example.zendesk.com/api/v2/users/:user_id/merge
Postman Collection Item JSON
{
"name": "Merge End Users",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id",
"value": "<integer>"
}
]
},
"description": "Merges the end user specified in the path parameter into the existing end user specified in the request body.\n\nAny two end users can be merged with the exception of end users created by sharing agreements.\n\nAgents and admins cannot be merged.\n\nFor more information about how user data is merged, see [Merging a user's\nduplicate\naccount](https://support.zendesk.com/hc/en-us/articles/4408887695898) in\nZendesk help.\n\n#### Allowed For\n\n* Admins or agents with permission to edit end users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
}
]
}
