Python / Support API / Reorder Ticket Forms
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import sys
import chilkat2
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = chilkat2.Http()
http.BasicAuth = True
http.Login = "login"
http.Password = "password"
http.SetRequestHeader("Accept","application/json")
# resp is a CkHttpResponse
resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/ticket_forms/reorder")
if (http.LastMethodSuccess == False):
print(http.LastErrorText)
sys.exit()
sbResponseBody = chilkat2.StringBuilder()
resp.GetBodySb(sbResponseBody)
jResp = chilkat2.JsonObject()
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False
print("Response Body:")
print(jResp.Emit())
respStatusCode = resp.StatusCode
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
print("Response Header:")
print(resp.Header)
print("Failed.")
sys.exit()
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "ticket_forms": [
# {
# "name": "<string>",
# "active": "<boolean>",
# "agent_conditions": [
# {
# "adipisicing_648": -24086995
# },
# {
# "veniamf": "cupida"
# }
# ],
# "created_at": "<dateTime>",
# "default": "<boolean>",
# "display_name": "<string>",
# "end_user_conditions": [
# {
# "in_6b8": "Ut id",
# "magna1": -6245214
# },
# {
# "pariatur1": 67097325,
# "consectetur3": false,
# "sed_6f0": true
# }
# ],
# "end_user_visible": "<boolean>",
# "id": "<integer>",
# "in_all_brands": "<boolean>",
# "position": "<integer>",
# "raw_display_name": "<string>",
# "raw_name": "<string>",
# "restricted_brand_ids": [
# "<integer>",
# "<integer>"
# ],
# "ticket_field_ids": [
# "<integer>",
# "<integer>"
# ],
# "updated_at": "<dateTime>",
# "url": "<string>"
# },
# {
# "name": "<string>",
# "active": "<boolean>",
# "agent_conditions": [
# {
# "id9": "laborum veniam",
# "ametb8": false
# },
# {
# "ut08f": -79491980.10398532,
# "non81": "Duis est fugiat officia consequat"
# }
# ],
# "created_at": "<dateTime>",
# "default": "<boolean>",
# "display_name": "<string>",
# "end_user_conditions": [
# {
# "sint1d2": "sint ex et"
# },
# {
# "cupidatat_667": true,
# "magna_d8": 64894285.255497575
# }
# ],
# "end_user_visible": "<boolean>",
# "id": "<integer>",
# "in_all_brands": "<boolean>",
# "position": "<integer>",
# "raw_display_name": "<string>",
# "raw_name": "<string>",
# "restricted_brand_ids": [
# "<integer>",
# "<integer>"
# ],
# "ticket_field_ids": [
# "<integer>",
# "<integer>"
# ],
# "updated_at": "<dateTime>",
# "url": "<string>"
# }
# ]
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
count_i = jResp.SizeOfArray("ticket_forms")
while i < count_i :
jResp.I = i
name = jResp.StringOf("ticket_forms[i].name")
active = jResp.StringOf("ticket_forms[i].active")
created_at = jResp.StringOf("ticket_forms[i].created_at")
default = jResp.StringOf("ticket_forms[i].default")
display_name = jResp.StringOf("ticket_forms[i].display_name")
end_user_visible = jResp.StringOf("ticket_forms[i].end_user_visible")
id = jResp.StringOf("ticket_forms[i].id")
in_all_brands = jResp.StringOf("ticket_forms[i].in_all_brands")
position = jResp.StringOf("ticket_forms[i].position")
raw_display_name = jResp.StringOf("ticket_forms[i].raw_display_name")
raw_name = jResp.StringOf("ticket_forms[i].raw_name")
updated_at = jResp.StringOf("ticket_forms[i].updated_at")
url = jResp.StringOf("ticket_forms[i].url")
j = 0
count_j = jResp.SizeOfArray("ticket_forms[i].agent_conditions")
while j < count_j :
jResp.J = j
adipisicing_648 = jResp.IntOf("ticket_forms[i].agent_conditions[j].adipisicing_648")
veniamf = jResp.StringOf("ticket_forms[i].agent_conditions[j].veniamf")
id9 = jResp.StringOf("ticket_forms[i].agent_conditions[j].id9")
ametb8 = jResp.BoolOf("ticket_forms[i].agent_conditions[j].ametb8")
ut08f = jResp.StringOf("ticket_forms[i].agent_conditions[j].ut08f")
non81 = jResp.StringOf("ticket_forms[i].agent_conditions[j].non81")
j = j + 1
j = 0
count_j = jResp.SizeOfArray("ticket_forms[i].end_user_conditions")
while j < count_j :
jResp.J = j
in_6b8 = jResp.StringOf("ticket_forms[i].end_user_conditions[j].in_6b8")
magna1 = jResp.IntOf("ticket_forms[i].end_user_conditions[j].magna1")
pariatur1 = jResp.IntOf("ticket_forms[i].end_user_conditions[j].pariatur1")
consectetur3 = jResp.BoolOf("ticket_forms[i].end_user_conditions[j].consectetur3")
sed_6f0 = jResp.BoolOf("ticket_forms[i].end_user_conditions[j].sed_6f0")
sint1d2 = jResp.StringOf("ticket_forms[i].end_user_conditions[j].sint1d2")
cupidatat_667 = jResp.BoolOf("ticket_forms[i].end_user_conditions[j].cupidatat_667")
magna_d8 = jResp.StringOf("ticket_forms[i].end_user_conditions[j].magna_d8")
j = j + 1
j = 0
count_j = jResp.SizeOfArray("ticket_forms[i].restricted_brand_ids")
while j < count_j :
jResp.J = j
strVal = jResp.StringOf("ticket_forms[i].restricted_brand_ids[j]")
j = j + 1
j = 0
count_j = jResp.SizeOfArray("ticket_forms[i].ticket_field_ids")
while j < count_j :
jResp.J = j
strVal = jResp.StringOf("ticket_forms[i].ticket_field_ids[j]")
j = j + 1
i = i + 1
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/reorder
Postman Collection Item JSON
{
"name": "Reorder Ticket Forms",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
"reorder"
]
},
"description": "#### Allowed For\n* Admins\n\n#### Request Parameters\n\nYou can pass in the following parameter in the payload:\n\n| Name | Type | Comment\n| ------------------- | ------ | --------\n| ticket_form_ids | array | An array of ticket form ids. Example: \"[2, 23, 46, 50]\"\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
"reorder"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_forms\": [\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"adipisicing_648\": -24086995\n },\n {\n \"veniamf\": \"cupida\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"in_6b8\": \"Ut id\",\n \"magna1\": -6245214\n },\n {\n \"pariatur1\": 67097325,\n \"consectetur3\": false,\n \"sed_6f0\": true\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"id9\": \"laborum veniam\",\n \"ametb8\": false\n },\n {\n \"ut08f\": -79491980.10398532,\n \"non81\": \"Duis est fugiat officia consequat\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"sint1d2\": \"sint ex et\"\n },\n {\n \"cupidatat_667\": true,\n \"magna_d8\": 64894285.255497575\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}