Chilkat Online Tools

autoit / Support API / Add Tags

Back to Collection Items

; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.

$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess

$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"

$oHttp.SetRequestHeader "Accept","application/json"

Local $oResp = $oHttp.QuickRequest("PUT","https://example.zendesk.com/api/v2/tickets/:ticket_id/tags")
If ($oHttp.LastMethodSuccess = False) Then
    ConsoleWrite($oHttp.LastErrorText & @CRLF)
    Exit
EndIf

$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$oResp.GetBodySb($oSbResponseBody)

$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False

ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)

Local $iRespStatusCode = $oResp.StatusCode
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
    ConsoleWrite("Response Header:" & @CRLF)
    ConsoleWrite($oResp.Header & @CRLF)
    ConsoleWrite("Failed." & @CRLF)

    Exit
EndIf

; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)

; {
;   "tags": [
;     "<string>",
;     "<string>"
;   ]
; }

; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Local $strVal

Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("tags")
While $i < $iCount_i
    $oJResp.I = $i
    $strVal = $oJResp.StringOf("tags[i]")
    $i = $i + 1
Wend

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/tags

Postman Collection Item JSON

{
  "name": "Add Tags",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "tags"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "You can also add tags to multiple tickets with the [Update Many\nTickets](/api-reference/ticketing/tickets/tickets/#update-many-tickets) endpoint.\n\n#### Safe Update\n\nIf the same ticket is updated by multiple API requests at\nthe same time, some tags could be lost because of ticket\nupdate collisions. Include `updated_stamp` and `safe_update`\nproperties in the request body to make a safe update.\n\nFor `updated_stamp`, retrieve and specify the ticket's\nlatest `updated_at` timestamp. The tag update only occurs\nif the `updated_stamp` timestamp matches the ticket's\nactual `updated_at` timestamp at the time of the request.\nIf the timestamps don't match (in other words, if the\nticket was updated since you retrieved the ticket's\nlast `updated_at` timestamp), the request returns a\n409 Conflict error.\n\n#### Example\n\n```js\n{\n  \"tags\": [\"customer\"],\n  \"updated_stamp\":\"2019-09-12T21:45:16Z\",\n  \"safe_update\":\"true\"\n}\n```\n\nFor details, see [Protecting against ticket update collisions](/api-reference/ticketing/tickets/tickets/#protecting-against-ticket-update-collisions).\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "tags"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"tags\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}"
    }
  ]
}