Chilkat Online Tools

autoit / Support API / List Email CCs for a Ticket

Back to Collection Items

; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.

$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess

$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"

$oHttp.SetRequestHeader "Accept","application/json"

$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$bSuccess = $oHttp.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs",$oSbResponseBody)
If ($bSuccess = False) Then
    ConsoleWrite($oHttp.LastErrorText & @CRLF)
    Exit
EndIf

$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False

ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)

Local $iRespStatusCode = $oHttp.LastStatus
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
    ConsoleWrite("Response Header:" & @CRLF)
    ConsoleWrite($oHttp.LastHeader & @CRLF)
    ConsoleWrite("Failed." & @CRLF)
    Exit
EndIf

; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)

; {
;   "eiusmod_93": "esse aliquip in"
; }

; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Local $sEiusmod_93 = $oJResp.StringOf("eiusmod_93")

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs

Postman Collection Item JSON

{
  "name": "List Email CCs for a Ticket",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "email_ccs"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns any users cc'd on the ticket.\n\n#### Availability\n\nThe [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.\n\nIf the feature is not enabled, the default CC functionality is used. In that case, use [List Collaborators](/api-reference/ticketing/tickets/tickets/#list-collaborators-for-a-ticket) to list the users cc'ed on the ticket.\n\n#### Allowed For\n\n* Agents"
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "email_ccs"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"eiusmod_93\": \"esse aliquip in\"\n}"
    }
  ]
}