autoit / Support API / Update Ticket Form
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; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess
$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"
$oHttp.SetRequestHeader "Accept","application/json"
Local $oResp = $oHttp.QuickRequest("PUT","https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id")
If ($oHttp.LastMethodSuccess = False) Then
ConsoleWrite($oHttp.LastErrorText & @CRLF)
Exit
EndIf
$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$oResp.GetBodySb($oSbResponseBody)
$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False
ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)
Local $iRespStatusCode = $oResp.StatusCode
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
ConsoleWrite("Response Header:" & @CRLF)
ConsoleWrite($oResp.Header & @CRLF)
ConsoleWrite("Failed." & @CRLF)
Exit
EndIf
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "ticket_form": {
; "name": "<string>",
; "active": "<boolean>",
; "agent_conditions": [
; {
; "aliqua6": "proident deserunt",
; "Lorem_d": "cillum dolor Excepteur ut",
; "mollit_cf": -33059877,
; "ullamco_f7": "dolore occaeca"
; },
; {
; "consequate_": 29214347.18513973,
; "consectetur_00": 83697330,
; "laborum50": "cillum Ut"
; }
; ],
; "created_at": "<dateTime>",
; "default": "<boolean>",
; "display_name": "<string>",
; "end_user_conditions": [
; {
; "irure__c": false,
; "Excepteur_38": -15203265.607602075,
; "sunt_8": "culpa laboris Ut"
; },
; {
; "nulla_48": "quis esse",
; "ullamco_f6": -25516091.19614251
; }
; ],
; "end_user_visible": "<boolean>",
; "id": "<integer>",
; "in_all_brands": "<boolean>",
; "position": "<integer>",
; "raw_display_name": "<string>",
; "raw_name": "<string>",
; "restricted_brand_ids": [
; "<integer>",
; "<integer>"
; ],
; "ticket_field_ids": [
; "<integer>",
; "<integer>"
; ],
; "updated_at": "<dateTime>",
; "url": "<string>"
; }
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Local $sAliqua6
Local $sLorem_d
Local $iMollit_cf
Local $sUllamco_f7
Local $sConsequate_
Local $iConsectetur_00
Local $sLaborum50
Local $bIrure__c
Local $sExcepteur_38
Local $sunt_8
Local $sNulla_48
Local $sUllamco_f6
Local $strVal
Local $sName = $oJResp.StringOf("ticket_form.name")
Local $sActive = $oJResp.StringOf("ticket_form.active")
Local $sCreated_at = $oJResp.StringOf("ticket_form.created_at")
Local $sDefault = $oJResp.StringOf("ticket_form.default")
Local $sDisplay_name = $oJResp.StringOf("ticket_form.display_name")
Local $sEnd_user_visible = $oJResp.StringOf("ticket_form.end_user_visible")
Local $sId = $oJResp.StringOf("ticket_form.id")
Local $sIn_all_brands = $oJResp.StringOf("ticket_form.in_all_brands")
Local $sPosition = $oJResp.StringOf("ticket_form.position")
Local $sRaw_display_name = $oJResp.StringOf("ticket_form.raw_display_name")
Local $sRaw_name = $oJResp.StringOf("ticket_form.raw_name")
Local $sUpdated_at = $oJResp.StringOf("ticket_form.updated_at")
Local $sV_Url = $oJResp.StringOf("ticket_form.url")
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("ticket_form.agent_conditions")
While $i < $iCount_i
$oJResp.I = $i
$sAliqua6 = $oJResp.StringOf("ticket_form.agent_conditions[i].aliqua6")
$sLorem_d = $oJResp.StringOf("ticket_form.agent_conditions[i].Lorem_d")
$iMollit_cf = $oJResp.IntOf("ticket_form.agent_conditions[i].mollit_cf")
$sUllamco_f7 = $oJResp.StringOf("ticket_form.agent_conditions[i].ullamco_f7")
$sConsequate_ = $oJResp.StringOf("ticket_form.agent_conditions[i].consequate_")
$iConsectetur_00 = $oJResp.IntOf("ticket_form.agent_conditions[i].consectetur_00")
$sLaborum50 = $oJResp.StringOf("ticket_form.agent_conditions[i].laborum50")
$i = $i + 1
Wend
$i = 0
$iCount_i = $oJResp.SizeOfArray("ticket_form.end_user_conditions")
While $i < $iCount_i
$oJResp.I = $i
$bIrure__c = $oJResp.BoolOf("ticket_form.end_user_conditions[i].irure__c")
$sExcepteur_38 = $oJResp.StringOf("ticket_form.end_user_conditions[i].Excepteur_38")
$sunt_8 = $oJResp.StringOf("ticket_form.end_user_conditions[i].sunt_8")
$sNulla_48 = $oJResp.StringOf("ticket_form.end_user_conditions[i].nulla_48")
$sUllamco_f6 = $oJResp.StringOf("ticket_form.end_user_conditions[i].ullamco_f6")
$i = $i + 1
Wend
$i = 0
$iCount_i = $oJResp.SizeOfArray("ticket_form.restricted_brand_ids")
While $i < $iCount_i
$oJResp.I = $i
$strVal = $oJResp.StringOf("ticket_form.restricted_brand_ids[i]")
$i = $i + 1
Wend
$i = 0
$iCount_i = $oJResp.SizeOfArray("ticket_form.ticket_field_ids")
While $i < $iCount_i
$oJResp.I = $i
$strVal = $oJResp.StringOf("ticket_form.ticket_field_ids[i]")
$i = $i + 1
Wend
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id
Postman Collection Item JSON
{
"name": "Update Ticket Form",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_form\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"aliqua6\": \"proident deserunt\",\n \"Lorem_d\": \"cillum dolor Excepteur ut\",\n \"mollit_cf\": -33059877,\n \"ullamco_f7\": \"dolore occaeca\"\n },\n {\n \"consequate_\": 29214347.18513973,\n \"consectetur_00\": 83697330,\n \"laborum50\": \"cillum Ut\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"irure__c\": false,\n \"Excepteur_38\": -15203265.607602075,\n \"sunt_8\": \"culpa laboris Ut\"\n },\n {\n \"nulla_48\": \"quis esse\",\n \"ullamco_f6\": -25516091.19614251\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
