autoit / Support API / List All Ticket Audits
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; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess
$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"
$oQueryParams = ObjCreate("Chilkat.JsonObject")
$oQueryParams.UpdateString("limit","<integer>")
$oHttp.SetRequestHeader "Accept","application/json"
Local $oResp = $oHttp.QuickRequestParams("GET","https://example.zendesk.com/api/v2/ticket_audits",$oQueryParams)
If ($oHttp.LastMethodSuccess = False) Then
ConsoleWrite($oHttp.LastErrorText & @CRLF)
Exit
EndIf
$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$oResp.GetBodySb($oSbResponseBody)
$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False
ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)
Local $iRespStatusCode = $oResp.StatusCode
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
ConsoleWrite("Response Header:" & @CRLF)
ConsoleWrite($oResp.Header & @CRLF)
ConsoleWrite("Failed." & @CRLF)
Exit
EndIf
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "after_cursor": "<string>",
; "after_url": "<string>",
; "audits": [
; {
; "author_id": "<integer>",
; "created_at": "<dateTime>",
; "events": [
; {
; "voluptate_edf": 37194901.82832828,
; "dolor0": 61753613
; },
; {
; "sedb2": false
; }
; ],
; "id": "<integer>",
; "metadata": {
; "aute__": "proident aute qui culpa",
; "ex_ae": "dolore Lorem labore ut"
; },
; "ticket_id": "<integer>",
; "via": {
; "channel": "<string>",
; "source": {
; "et_c59": 68912889
; }
; }
; },
; {
; "author_id": "<integer>",
; "created_at": "<dateTime>",
; "events": [
; {
; "nostrud_fd6": -68241256.05178377
; },
; {
; "ullamcoe": "ad",
; "adipisicing_1": false
; }
; ],
; "id": "<integer>",
; "metadata": {
; "veniam_689": -18333948.100650415,
; "elit_2ab": "eu dolor deserunt consequat dolore"
; },
; "ticket_id": "<integer>",
; "via": {
; "channel": "<string>",
; "source": {
; "sint490": -68016605.99205834
; }
; }
; }
; ],
; "before_cursor": "<string>",
; "before_url": "<string>"
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Local $sAuthor_id
Local $sCreated_at
Local $sId
Local $sAute__
Local $sEx_ae
Local $sTicket_id
Local $sChannel
Local $iEt_c59
Local $sVeniam_689
Local $sElit_2ab
Local $sSint490
Local $iJ
Local $iCount_j
Local $sVoluptate_edf
Local $iDolor0
Local $bSedb2
Local $sNostrud_fd6
Local $sUllamcoe
Local $bAdipisicing_1
Local $sAfter_cursor = $oJResp.StringOf("after_cursor")
Local $sAfter_url = $oJResp.StringOf("after_url")
Local $sBefore_cursor = $oJResp.StringOf("before_cursor")
Local $sBefore_url = $oJResp.StringOf("before_url")
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("audits")
While $i < $iCount_i
$oJResp.I = $i
$sAuthor_id = $oJResp.StringOf("audits[i].author_id")
$sCreated_at = $oJResp.StringOf("audits[i].created_at")
$sId = $oJResp.StringOf("audits[i].id")
$sAute__ = $oJResp.StringOf("audits[i].metadata.aute__")
$sEx_ae = $oJResp.StringOf("audits[i].metadata.ex_ae")
$sTicket_id = $oJResp.StringOf("audits[i].ticket_id")
$sChannel = $oJResp.StringOf("audits[i].via.channel")
$iEt_c59 = $oJResp.IntOf("audits[i].via.source.et_c59")
$sVeniam_689 = $oJResp.StringOf("audits[i].metadata.veniam_689")
$sElit_2ab = $oJResp.StringOf("audits[i].metadata.elit_2ab")
$sSint490 = $oJResp.StringOf("audits[i].via.source.sint490")
$iJ = 0
$iCount_j = $oJResp.SizeOfArray("audits[i].events")
While $iJ < $iCount_j
$oJResp.J = $iJ
$sVoluptate_edf = $oJResp.StringOf("audits[i].events[j].voluptate_edf")
$iDolor0 = $oJResp.IntOf("audits[i].events[j].dolor0")
$bSedb2 = $oJResp.BoolOf("audits[i].events[j].sedb2")
$sNostrud_fd6 = $oJResp.StringOf("audits[i].events[j].nostrud_fd6")
$sUllamcoe = $oJResp.StringOf("audits[i].events[j].ullamcoe")
$bAdipisicing_1 = $oJResp.BoolOf("audits[i].events[j].adipisicing_1")
$iJ = $iJ + 1
Wend
$i = $i + 1
Wend
Curl Command
curl -u login:password -G -d "limit=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_audits
Postman Collection Item JSON
{
"name": "List All Ticket Audits",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
},
"description": "Returns ticket audits. Archived tickets are not included in the response. Use the [List Audits for a Ticket](#list-audits-for-a-ticket) endpoint to \nretrieve audit records for an archived ticket. To learn more about archived tickets, see [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756).\n\nThis endpoint should not be used for capturing change data. When continually chasing the tail of a cursor, some records will be skipped. For this use case, use the [Incremental Ticket Event Export API](/api-reference/ticketing/ticket-management/incremental_exports/#incremental-ticket-event-export).\n\n#### Pagination\n\n- Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"after_cursor\": \"<string>\",\n \"after_url\": \"<string>\",\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"voluptate_edf\": 37194901.82832828,\n \"dolor0\": 61753613\n },\n {\n \"sedb2\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aute__\": \"proident aute qui culpa\",\n \"ex_ae\": \"dolore Lorem labore ut\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"et_c59\": 68912889\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"nostrud_fd6\": -68241256.05178377\n },\n {\n \"ullamcoe\": \"ad\",\n \"adipisicing_1\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"veniam_689\": -18333948.100650415,\n \"elit_2ab\": \"eu dolor deserunt consequat dolore\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"sint490\": -68016605.99205834\n }\n }\n }\n ],\n \"before_cursor\": \"<string>\",\n \"before_url\": \"<string>\"\n}"
}
]
}