autoit / Support API / List Tickets Fulfilled by a User
Back to Collection Items
; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess
$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"
$oHttp.SetRequestHeader "Accept","application/json"
$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$bSuccess = $oHttp.QuickGetSb("https://example.zendesk.com/api/v2/routing/requirements/fulfilled",$oSbResponseBody)
If ($bSuccess = False) Then
ConsoleWrite($oHttp.LastErrorText & @CRLF)
Exit
EndIf
$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False
ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)
Local $iRespStatusCode = $oHttp.LastStatus
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
ConsoleWrite("Response Header:" & @CRLF)
ConsoleWrite($oHttp.LastHeader & @CRLF)
ConsoleWrite("Failed." & @CRLF)
Exit
EndIf
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "fulfilled_ticket_ids": [
; "<integer>",
; "<integer>"
; ]
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Local $strVal
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("fulfilled_ticket_ids")
While $i < $iCount_i
$oJResp.I = $i
$strVal = $oJResp.StringOf("fulfilled_ticket_ids[i]")
$i = $i + 1
Wend
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/routing/requirements/fulfilled
Postman Collection Item JSON
{
"name": "List Tickets Fulfilled by a User",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/routing/requirements/fulfilled",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"routing",
"requirements",
"fulfilled"
],
"variable": [
{
"key": "ticket_ids",
"value": "<integer>",
"description": "(Required) The IDs of the relevant tickets to check for matching attributes"
}
]
},
"description": "Returns a list of ticket ids that contain attributes matching the current user's attributes. Accepts a `ticket_ids` parameter for relevant tickets to check for matching attributes.\n\n#### Allowed For\n\n* Agents and admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/routing/requirements/fulfilled",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"routing",
"requirements",
"fulfilled"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"fulfilled_ticket_ids\": [\n \"<integer>\",\n \"<integer>\"\n ]\n}"
}
]
}