autoit / Support API / Set Agent Attribute Values
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; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess
$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"
$oHttp.SetRequestHeader "Accept","application/json"
Local $oResp = $oHttp.QuickRequest("POST","https://example.zendesk.com/api/v2/routing/agents/:user_id/instance_values")
If ($oHttp.LastMethodSuccess = False) Then
ConsoleWrite($oHttp.LastErrorText & @CRLF)
Exit
EndIf
$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$oResp.GetBodySb($oSbResponseBody)
$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False
ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)
Local $iRespStatusCode = $oResp.StatusCode
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
ConsoleWrite("Response Header:" & @CRLF)
ConsoleWrite($oResp.Header & @CRLF)
ConsoleWrite("Failed." & @CRLF)
Exit
EndIf
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "attribute_values": [
; {
; "attribute_id": "<string>",
; "created_at": "<dateTime>",
; "id": "<string>",
; "name": "<string>",
; "updated_at": "<dateTime>",
; "url": "<string>"
; },
; {
; "attribute_id": "<string>",
; "created_at": "<dateTime>",
; "id": "<string>",
; "name": "<string>",
; "updated_at": "<dateTime>",
; "url": "<string>"
; }
; ]
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Local $sAttribute_id
Local $sCreated_at
Local $sId
Local $sName
Local $sUpdated_at
Local $sUrl
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("attribute_values")
While $i < $iCount_i
$oJResp.I = $i
$sAttribute_id = $oJResp.StringOf("attribute_values[i].attribute_id")
$sCreated_at = $oJResp.StringOf("attribute_values[i].created_at")
$sId = $oJResp.StringOf("attribute_values[i].id")
$sName = $oJResp.StringOf("attribute_values[i].name")
$sUpdated_at = $oJResp.StringOf("attribute_values[i].updated_at")
$sUrl = $oJResp.StringOf("attribute_values[i].url")
$i = $i + 1
Wend
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/routing/agents/:user_id/instance_values
Postman Collection Item JSON
{
"name": "Set Agent Attribute Values",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/routing/agents/:user_id/instance_values",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"routing",
"agents",
":user_id",
"instance_values"
],
"variable": [
{
"key": "user_id",
"value": "<integer>"
}
]
},
"description": "Adds the specified attributes if no attributes exists, or replaces all existing attributes with the specified attributes.\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/routing/agents/:user_id/instance_values",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"routing",
"agents",
":user_id",
"instance_values"
],
"variable": [
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"attribute_values\": [\n {\n \"attribute_id\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<string>\",\n \"name\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"attribute_id\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<string>\",\n \"name\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}