Chilkat Tools

autoit / Support API / Create Request

; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.

$oHttp = ObjCreate("Chilkat.Http")
Local $bSuccess

$oHttp.BasicAuth = True
$oHttp.Login = "login"
$oHttp.Password = "password"

$oHttp.SetRequestHeader "Accept","application/json"

Local $oResp = $oHttp.QuickRequest("POST","https://example.zendesk.com/api/v2/requests")
If ($oHttp.LastMethodSuccess = False) Then
    ConsoleWrite($oHttp.LastErrorText & @CRLF)
    Exit
EndIf

$oSbResponseBody = ObjCreate("Chilkat.StringBuilder")
$oResp.GetBodySb($oSbResponseBody)

$oJResp = ObjCreate("Chilkat.JsonObject")
$oJResp.LoadSb($oSbResponseBody)
$oJResp.EmitCompact = False

ConsoleWrite("Response Body:" & @CRLF)
ConsoleWrite($oJResp.Emit() & @CRLF)

Local $iRespStatusCode = $oResp.StatusCode
ConsoleWrite("Response Status Code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode >= 400) Then
    ConsoleWrite("Response Header:" & @CRLF)
    ConsoleWrite($oResp.Header & @CRLF)
    ConsoleWrite("Failed." & @CRLF)

    Exit
EndIf

; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)

; {
;   "request": {
;     "subject": "<string>",
;     "assignee_id": "<integer>",
;     "can_be_solved_by_me": "<boolean>",
;     "collaborator_ids": [
;       "<integer>",
;       "<integer>"
;     ],
;     "created_at": "<dateTime>",
;     "custom_fields": [
;       {
;         "id": "<integer>",
;         "value": "<string>"
;       },
;       {
;         "id": "<integer>",
;         "value": "<string>"
;       }
;     ],
;     "custom_status_id": "<integer>",
;     "description": "<string>",
;     "due_at": "<dateTime>",
;     "email_cc_ids": [
;       "<integer>",
;       "<integer>"
;     ],
;     "followup_source_id": "<integer>",
;     "group_id": "<integer>",
;     "id": "<integer>",
;     "is_public": "<boolean>",
;     "organization_id": "<integer>",
;     "priority": "<string>",
;     "recipient": "<string>",
;     "requester_id": "<integer>",
;     "solved": "<boolean>",
;     "status": "<string>",
;     "ticket_form_id": "<integer>",
;     "type": "<string>",
;     "updated_at": "<dateTime>",
;     "url": "<string>",
;     "via": {
;       "channel": "<string>",
;       "source": {
;         "est__": false
;       }
;     }
;   }
; }

; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Local $strVal
Local $sId
Local $sValue

Local $sSubject = $oJResp.StringOf("request.subject")
Local $sAssignee_id = $oJResp.StringOf("request.assignee_id")
Local $sCan_be_solved_by_me = $oJResp.StringOf("request.can_be_solved_by_me")
Local $sCreated_at = $oJResp.StringOf("request.created_at")
Local $sCustom_status_id = $oJResp.StringOf("request.custom_status_id")
Local $sDescription = $oJResp.StringOf("request.description")
Local $sDue_at = $oJResp.StringOf("request.due_at")
Local $sFollowup_source_id = $oJResp.StringOf("request.followup_source_id")
Local $sGroup_id = $oJResp.StringOf("request.group_id")
Local $sId = $oJResp.StringOf("request.id")
Local $sIs_public = $oJResp.StringOf("request.is_public")
Local $sOrganization_id = $oJResp.StringOf("request.organization_id")
Local $sPriority = $oJResp.StringOf("request.priority")
Local $sRecipient = $oJResp.StringOf("request.recipient")
Local $sRequester_id = $oJResp.StringOf("request.requester_id")
Local $sSolved = $oJResp.StringOf("request.solved")
Local $sStatus = $oJResp.StringOf("request.status")
Local $sTicket_form_id = $oJResp.StringOf("request.ticket_form_id")
Local $sV_Type = $oJResp.StringOf("request.type")
Local $sUpdated_at = $oJResp.StringOf("request.updated_at")
Local $sV_Url = $oJResp.StringOf("request.url")
Local $sChannel = $oJResp.StringOf("request.via.channel")
Local $bEst__ = $oJResp.BoolOf("request.via.source.est__")
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("request.collaborator_ids")
While $i < $iCount_i
    $oJResp.I = $i
    $strVal = $oJResp.StringOf("request.collaborator_ids[i]")
    $i = $i + 1
Wend
$i = 0
$iCount_i = $oJResp.SizeOfArray("request.custom_fields")
While $i < $iCount_i
    $oJResp.I = $i
    $sId = $oJResp.StringOf("request.custom_fields[i].id")
    $sValue = $oJResp.StringOf("request.custom_fields[i].value")
    $i = $i + 1
Wend
$i = 0
$iCount_i = $oJResp.SizeOfArray("request.email_cc_ids")
While $i < $iCount_i
    $oJResp.I = $i
    $strVal = $oJResp.StringOf("request.email_cc_ids[i]")
    $i = $i + 1
Wend

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests

Postman Collection Item JSON

{
  "name": "Create Request",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/requests",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "requests"
      ]
    },
    "description": "Accepts a `request` object that sets one or more properties.\n\n#### Allowed for\n\n* End users\n* Anonymous users (rate limit of 5 requests per hour for [trial accounts](/documentation/developer-tools/getting-started/getting-a-trial-or-sponsored-account-for-development/))\n\n#### Additional properties\n\nIn addition to the writable request properties in the [JSON Format table](#json-format) above, you can set the following properties when creating a request.\n\n| Name                | Type   | Mandatory | Comment\n| ----------------    | -------| --------- | -------\n| comment             | object | yes       | Describes the problem, incident, question, or task. See [Request comments](#request-comments)\n| collaborators       | array  | no        | Adds collaborators (cc's) to the request. An email notification is sent to them when the ticket is created. See [Setting collaborators](/documentation/ticketing/managing-tickets/creating-and-managing-requests#setting-collaborators)\n| requester           | object | yes*      | \\*Required for anonymous requests. Specifies the requester of the anonymous request. See [Creating anonymous requests](/documentation/ticketing/managing-tickets/creating-and-managing-requests#creating-anonymous-requests)\n\n#### Creating follow-up requests\n\nOnce a ticket is closed (as distinct from solved), it can't be reopened. However, you can create a new request that references the closed ticket. To create the follow-up request, include a `via_followup_source_id` property in the `request` object that specifies the closed ticket. The parameter only works with closed tickets. It has no effect with other tickets.\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/requests",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "requests"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"request\": {\n    \"subject\": \"<string>\",\n    \"assignee_id\": \"<integer>\",\n    \"can_be_solved_by_me\": \"<boolean>\",\n    \"collaborator_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"created_at\": \"<dateTime>\",\n    \"custom_fields\": [\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"custom_status_id\": \"<integer>\",\n    \"description\": \"<string>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_cc_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"followup_source_id\": \"<integer>\",\n    \"group_id\": \"<integer>\",\n    \"id\": \"<integer>\",\n    \"is_public\": \"<boolean>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"<string>\",\n    \"recipient\": \"<string>\",\n    \"requester_id\": \"<integer>\",\n    \"solved\": \"<boolean>\",\n    \"status\": \"<string>\",\n    \"ticket_form_id\": \"<integer>\",\n    \"type\": \"<string>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"est__\": false\n      }\n    }\n  }\n}"
    }
  ]
}

Chilkat Online Tools

autoit / Support API / Create Request

Curl Command

Postman Collection Item JSON