Classic ASP / Support API / Count Tickets in Views
Back to Collection Items
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<%
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = Server.CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set queryParams = Server.CreateObject("Chilkat.JsonObject")
success = queryParams.UpdateString("ids","<string>")
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/views/count_many",queryParams)
If (http.LastMethodSuccess = 0) Then
Response.Write "<pre>" & Server.HTMLEncode( http.LastErrorText) & "</pre>"
Response.End
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = Server.CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = Server.CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
Response.Write "<pre>" & Server.HTMLEncode( "Response Body:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( jResp.Emit()) & "</pre>"
respStatusCode = resp.StatusCode
Response.Write "<pre>" & Server.HTMLEncode( "Response Status Code = " & respStatusCode) & "</pre>"
If (respStatusCode >= 400) Then
Response.Write "<pre>" & Server.HTMLEncode( "Response Header:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( resp.Header) & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( "Failed.") & "</pre>"
Response.End
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "view_counts": [
' {
' "active": "<boolean>",
' "fresh": "<boolean>",
' "pretty": "<string>",
' "url": "<string>",
' "value": "<integer>",
' "view_id": "<integer>"
' },
' {
' "active": "<boolean>",
' "fresh": "<boolean>",
' "pretty": "<string>",
' "url": "<string>",
' "value": "<integer>",
' "view_id": "<integer>"
' }
' ]
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
count_i = jResp.SizeOfArray("view_counts")
Do While i < count_i
jResp.I = i
active = jResp.StringOf("view_counts[i].active")
fresh = jResp.StringOf("view_counts[i].fresh")
pretty = jResp.StringOf("view_counts[i].pretty")
url = jResp.StringOf("view_counts[i].url")
value = jResp.StringOf("view_counts[i].value")
view_id = jResp.StringOf("view_counts[i].view_id")
i = i + 1
Loop
%>
</body>
</html>
Curl Command
curl -u login:password -G -d "ids=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many
Postman Collection Item JSON
{
"name": "Count Tickets in Views",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views",
"count_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) List of view's ids separated by commas."
}
]
},
"description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views",
"count_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) List of view's ids separated by commas."
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"view_counts\": [\n {\n \"active\": \"<boolean>\",\n \"fresh\": \"<boolean>\",\n \"pretty\": \"<string>\",\n \"url\": \"<string>\",\n \"value\": \"<integer>\",\n \"view_id\": \"<integer>\"\n },\n {\n \"active\": \"<boolean>\",\n \"fresh\": \"<boolean>\",\n \"pretty\": \"<string>\",\n \"url\": \"<string>\",\n \"value\": \"<integer>\",\n \"view_id\": \"<integer>\"\n }\n ]\n}"
}
]
}
