Classic ASP / Support API / Create View
Back to Collection Items
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<%
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = Server.CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/views")
If (http.LastMethodSuccess = 0) Then
Response.Write "<pre>" & Server.HTMLEncode( http.LastErrorText) & "</pre>"
Response.End
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = Server.CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = Server.CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
Response.Write "<pre>" & Server.HTMLEncode( "Response Body:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( jResp.Emit()) & "</pre>"
respStatusCode = resp.StatusCode
Response.Write "<pre>" & Server.HTMLEncode( "Response Status Code = " & respStatusCode) & "</pre>"
If (respStatusCode >= 400) Then
Response.Write "<pre>" & Server.HTMLEncode( "Response Header:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( resp.Header) & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( "Failed.") & "</pre>"
Response.End
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "columns": [
' {
' "Duis8": -59589120,
' "ullamco_0": "Ut nostrud qui elit dolor"
' },
' {
' "officia_13e": -39842370,
' "ipsum_7": "sunt",
' "in_a8": true
' }
' ],
' "groups": [
' {
' "laborum_a27": false
' },
' {
' "ea85c": 69952708.53230786,
' "occaecat_04": 58869893,
' "qui82a": "L"
' }
' ],
' "rows": [
' {
' "velit21": -89119970
' },
' {
' "ex_f": 92255473.59295204,
' "Excepteur_92": "sunt",
' "cillum4": 24641748
' }
' ],
' "view": {
' "active": "<boolean>",
' "conditions": {
' "laborum_8": 404871.0763479173,
' "consequata": -40432952
' },
' "created_at": "<dateTime>",
' "default": "<boolean>",
' "description": "<string>",
' "execution": {
' "deserunt6": false,
' "eu7df": "veniam",
' "utd70": -40480339.58192083,
' "aute_03": true,
' "culpa_5b2": -78225658
' },
' "id": "<integer>",
' "position": "<integer>",
' "restriction": {
' "exercitatione1": "in",
' "magna_b_3": -90768253.5149942
' },
' "title": "<string>",
' "updated_at": "<dateTime>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Active = jResp.StringOf("view.active")
Laborum_8 = jResp.StringOf("view.conditions.laborum_8")
Consequata = jResp.IntOf("view.conditions.consequata")
Created_at = jResp.StringOf("view.created_at")
Default = jResp.StringOf("view.default")
Description = jResp.StringOf("view.description")
Deserunt6 = jResp.BoolOf("view.execution.deserunt6")
Eu7df = jResp.StringOf("view.execution.eu7df")
Utd70 = jResp.StringOf("view.execution.utd70")
Aute_03 = jResp.BoolOf("view.execution.aute_03")
Culpa_5b2 = jResp.IntOf("view.execution.culpa_5b2")
Id = jResp.StringOf("view.id")
Position = jResp.StringOf("view.position")
Exercitatione1 = jResp.StringOf("view.restriction.exercitatione1")
Magna_b_3 = jResp.StringOf("view.restriction.magna_b_3")
Title = jResp.StringOf("view.title")
Updated_at = jResp.StringOf("view.updated_at")
i = 0
count_i = jResp.SizeOfArray("columns")
Do While i < count_i
jResp.I = i
Duis8 = jResp.IntOf("columns[i].Duis8")
ullamco_0 = jResp.StringOf("columns[i].ullamco_0")
officia_13e = jResp.IntOf("columns[i].officia_13e")
ipsum_7 = jResp.StringOf("columns[i].ipsum_7")
in_a8 = jResp.BoolOf("columns[i].in_a8")
i = i + 1
Loop
i = 0
count_i = jResp.SizeOfArray("groups")
Do While i < count_i
jResp.I = i
laborum_a27 = jResp.BoolOf("groups[i].laborum_a27")
ea85c = jResp.StringOf("groups[i].ea85c")
occaecat_04 = jResp.IntOf("groups[i].occaecat_04")
qui82a = jResp.StringOf("groups[i].qui82a")
i = i + 1
Loop
i = 0
count_i = jResp.SizeOfArray("rows")
Do While i < count_i
jResp.I = i
velit21 = jResp.IntOf("rows[i].velit21")
ex_f = jResp.StringOf("rows[i].ex_f")
Excepteur_92 = jResp.StringOf("rows[i].Excepteur_92")
cillum4 = jResp.IntOf("rows[i].cillum4")
i = i + 1
Loop
%>
</body>
</html>
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/views
Postman Collection Item JSON
{
"name": "Create View",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views"
]
},
"description": "#### Allowed For\n\n* Agents\n\n#### JSON Format\n\nThe JSON format consists of one property, a `view` object that lists the values to set when the view is created.\n\n**Note**: The request must include at least one condition in the `all` array that checks one of the following fields: `status`, `type`, `group_id`, `assignee_id`, or `requester_id`.\n\n| Name | Description\n| ----------- | -----------\n| title | Required. The title of the view\n| all | Required. An array of one or more conditions. A ticket must meet all of them to be included in the view. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n| any | An array of one or more conditions. A ticket must meet any of them to be included in the view. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n| description | The description of the view\n| active | Allowed values are true or false. Determines if the view is displayed or not\n| output | An object that specifies the columns to display. Example: `\"output\": {\"columns\": [\"status\", \"description\", \"priority\"]}`. See [View columns](#view-columns)\n| restriction | An object that describes who can access the view. To give all agents access to the view, omit this property\n\nThe `restriction` object has the following properties.\n\n| Name | Comment\n| ---- | -------\n| type | Allowed values are \"Group\" or \"User\"\n| id | The numeric ID of a single group or user\n| ids | The numeric IDs of a single or more groups. Recommended for \"Group\" `type`\n\nIf `type` is \"Group\", the `ids` property is the preferred method of specifying the group id or ids.\n\n#### Example Request Body\n\n```js\n{\n \"view\": {\n \"title\": \"Kelly's tickets\",\n \"raw_title\": \"{{dc.tickets_assigned_to_kelly}}\",\n \"description\": \"Tickets that are assigned to Kelly\",\n \"active\": true,\n \"position\": 3,\n \"restriction\": {\n \"type\": \"User\",\n \"id\": \"213977756\"\n },\n \"all\": [\n {\n \"field\": \"status\",\n \"operator\": \"less_than\",\n \"value\": \"solved\"\n },\n {\n \"field\": \"group_id\",\n \"operator\": \"is\",\n \"value\": \"24000932\"\n },\n {\n \"field\": \"custom_fields_360011872073\",\n \"operator\": \"is\",\n \"value\": \"Canada\"\n },\n ...\n ],\n \"output\": {\n \"columns\": [\"status\", \"requester\", \"assignee\"],\n \"group_by\": \"assignee\",\n \"group_order\": \"desc\",\n \"sort_by\": \"status\",\n \"sort_order\": \"desc\"\n }\n }\n}\n```\n\n#### View columns\n\nThe `output` request parameter lets you specify what columns to include in the view in the agent interface. Example: `\"output\": {\"columns\": [\"status\", \"description\", \"priority\"]}`. The following table lists possible columns for views in the agent UI and the corresponding values in the `columns` array.\n\nFor custom fields, specify the id of the custom field in the `columns` array.\n\nYou can specify a total of 10 columns to a view.\n\n| View column title in UI | Value |\n|---------------------------- | -------------------- |\n| Assigned | `assigned` |\n| Assignee | `assignee` |\n| Due Date | `due_date` |\n| Group | `group` |\n| ID | `nice_id` |\n| Updated | `updated` |\n| Assignee updated | `updated_assignee` |\n| Requester updated | `updated_requester` |\n| Updater | `updated_by_type` |\n| Organization | `organization` |\n| Priority | `priority` |\n| Requested | `created` |\n| Requester | `requester` |\n| Requester language | `locale_id` |\n| Satisfaction | `satisfaction_score` |\n| Solved | `solved` |\n| Status category | `status` |\n| Subject | `description` |\n| Submitter | `submitter` |\n| Ticket form | `ticket_form` |\n| Type | `type` |\n| Brand | `brand` |\n| Ticket status | `custom_status_id` |\n\n#### View sorting\n\nYou can group and sort items in the view by adding items to the `output` parameter:\n\n| Attribute | Description\n|-----------------------------| -----------\n| `group_by`, `sort_by` | Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported\n| `group_order`, `sort_order` | Either \"asc\" or \"desc\"\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"columns\": [\n {\n \"Duis8\": -59589120,\n \"ullamco_0\": \"Ut nostrud qui elit dolor\"\n },\n {\n \"officia_13e\": -39842370,\n \"ipsum_7\": \"sunt\",\n \"in_a8\": true\n }\n ],\n \"groups\": [\n {\n \"laborum_a27\": false\n },\n {\n \"ea85c\": 69952708.53230786,\n \"occaecat_04\": 58869893,\n \"qui82a\": \"L\"\n }\n ],\n \"rows\": [\n {\n \"velit21\": -89119970\n },\n {\n \"ex_f\": 92255473.59295204,\n \"Excepteur_92\": \"sunt\",\n \"cillum4\": 24641748\n }\n ],\n \"view\": {\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"laborum_8\": 404871.0763479173,\n \"consequata\": -40432952\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"execution\": {\n \"deserunt6\": false,\n \"eu7df\": \"veniam\",\n \"utd70\": -40480339.58192083,\n \"aute_03\": true,\n \"culpa_5b2\": -78225658\n },\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"restriction\": {\n \"exercitatione1\": \"in\",\n \"magna_b_3\": -90768253.5149942\n },\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
