Classic ASP / Support API / Update Many Triggers
Back to Collection Items
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<%
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = Server.CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
' Use this online tool to generate code from sample JSON: Generate Code to Create JSON
' The following JSON is sent in the request body.
' {
' "triggers": [
' {
' "id": "<integer>",
' "active": "<boolean>",
' "category_id": "<string>",
' "position": "<integer>"
' },
' {
' "id": "<integer>",
' "active": "<boolean>",
' "category_id": "<string>",
' "position": "<integer>"
' }
' ]
' }
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set json = Server.CreateObject("Chilkat.JsonObject")
success = json.UpdateString("triggers[0].id","<integer>")
success = json.UpdateString("triggers[0].active","<boolean>")
success = json.UpdateString("triggers[0].category_id","<string>")
success = json.UpdateString("triggers[0].position","<integer>")
success = json.UpdateString("triggers[1].id","<integer>")
success = json.UpdateString("triggers[1].active","<boolean>")
success = json.UpdateString("triggers[1].category_id","<string>")
success = json.UpdateString("triggers[1].position","<integer>")
http.SetRequestHeader "Content-Type","application/json"
http.SetRequestHeader "Accept","application/json"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbRequestBody = Server.CreateObject("Chilkat.StringBuilder")
success = json.EmitSb(sbRequestBody)
' resp is a Chilkat.HttpResponse
Set resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/triggers/update_many",sbRequestBody,"utf-8","application/json",0,0)
If (http.LastMethodSuccess = 0) Then
Response.Write "<pre>" & Server.HTMLEncode( http.LastErrorText) & "</pre>"
Response.End
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = Server.CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = Server.CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
Response.Write "<pre>" & Server.HTMLEncode( "Response Body:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( jResp.Emit()) & "</pre>"
respStatusCode = resp.StatusCode
Response.Write "<pre>" & Server.HTMLEncode( "Response Status Code = " & respStatusCode) & "</pre>"
If (respStatusCode >= 400) Then
Response.Write "<pre>" & Server.HTMLEncode( "Response Header:") & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( resp.Header) & "</pre>"
Response.Write "<pre>" & Server.HTMLEncode( "Failed.") & "</pre>"
Response.End
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "count": "<integer>",
' "next_page": "<string>",
' "previous_page": "<string>",
' "triggers": [
' {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' },
' {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' }
' ]
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count = jResp.StringOf("count")
next_page = jResp.StringOf("next_page")
previous_page = jResp.StringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("triggers")
Do While i < count_i
jResp.I = i
title = jResp.StringOf("triggers[i].title")
active = jResp.StringOf("triggers[i].active")
category_id = jResp.StringOf("triggers[i].category_id")
created_at = jResp.StringOf("triggers[i].created_at")
default = jResp.StringOf("triggers[i].default")
description = jResp.StringOf("triggers[i].description")
id = jResp.StringOf("triggers[i].id")
position = jResp.StringOf("triggers[i].position")
raw_title = jResp.StringOf("triggers[i].raw_title")
updated_at = jResp.StringOf("triggers[i].updated_at")
url = jResp.StringOf("triggers[i].url")
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.all")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].conditions.all[j].field")
operator = jResp.StringOf("triggers[i].conditions.all[j].operator")
value = jResp.StringOf("triggers[i].conditions.all[j].value")
j = j + 1
Loop
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.any")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].conditions.any[j].field")
operator = jResp.StringOf("triggers[i].conditions.any[j].operator")
value = jResp.StringOf("triggers[i].conditions.any[j].value")
j = j + 1
Loop
j = 0
count_j = jResp.SizeOfArray("triggers[i].actions")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].actions[j].field")
value = jResp.StringOf("triggers[i].actions[j].value")
j = j + 1
Loop
i = i + 1
Loop
%>
</body>
</html>
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"triggers": [
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
},
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
}
]
}'
https://example.zendesk.com/api/v2/triggers/update_many
Postman Collection Item JSON
{
"name": "Update Many Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
},
"description": "Updates the position or the active status of multiple triggers. Any additional properties are ignored.\n\n#### Allowed For\n\n* Agents\n\n#### Request Parameters\n\nThe PUT request expects a `triggers` object that lists the triggers to update.\n\nEach trigger may have the following properties:\n\n| Name | Mandatory | Description\n| -------- | --------- | -----------\n| id | yes | The ID of the trigger to update\n| position | no | The new position of the trigger\n| active | no | The active status of the trigger (true or false)\n| category_id | no | The ID of the new category the trigger is to be moved to\n\n#### Example Request\n\n```js\n{\n \"triggers\": [\n {\"id\": 25, \"position\": 3},\n {\"id\": 23, \"position\": 5},\n {\"id\": 27, \"position\": 9},\n {\"id\": 22, \"position\": 7}\n ]\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"triggers\": [\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
