Android / Support API / Create Or Update User
Back to Collection Items
// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;
import android.app.Activity;
import com.chilkatsoft.*;
import android.widget.TextView;
import android.os.Bundle;
public class SimpleActivity extends Activity {
private static final String TAG = "Chilkat";
// Called when the activity is first created.
@Override
public void onCreate(Bundle savedInstanceState) {
super.onCreate(savedInstanceState);
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "user": {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// }
// }
CkJsonObject json = new CkJsonObject();
json.UpdateString("user.name","<string>");
json.UpdateString("user.email","<string>");
json.UpdateString("user.custom_role_id","<integer>");
json.UpdateString("user.external_id","<string>");
json.UpdateString("user.identities[0].type","<string>");
json.UpdateString("user.identities[0].value","<string>");
json.UpdateString("user.identities[1].type","<string>");
json.UpdateString("user.identities[1].value","<string>");
json.UpdateString("user.organization.name","<string>");
json.UpdateString("user.organization_id","<integer>");
json.UpdateString("user.role","<string>");
http.SetRequestHeader("Content-Type","application/json");
http.SetRequestHeader("Accept","application/json");
CkHttpResponse resp = http.PostJson3("https://example.zendesk.com/api/v2/users/create_or_update","application/json",json);
if (http.get_LastMethodSuccess() == false) {
Log.i(TAG, http.lastErrorText());
return;
}
CkStringBuilder sbResponseBody = new CkStringBuilder();
resp.GetBodySb(sbResponseBody);
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
Log.i(TAG, "Response Body:");
Log.i(TAG, jResp.emit());
int respStatusCode = resp.get_StatusCode();
Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
if (respStatusCode >= 400) {
Log.i(TAG, "Response Header:");
Log.i(TAG, resp.header());
Log.i(TAG, "Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "user": {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "dolorea1": false,
// "deserunt3": 95124319.10825741
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nostrudacc": -12929960.546221554,
// "in_80e": 25167751.960886702,
// "proident_e2": true,
// "voluptate_98": -58995022
// },
// "verified": "<boolean>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String Name = jResp.stringOf("user.name");
String Active = jResp.stringOf("user.active");
String Alias = jResp.stringOf("user.alias");
String Chat_only = jResp.stringOf("user.chat_only");
String Created_at = jResp.stringOf("user.created_at");
String Custom_role_id = jResp.stringOf("user.custom_role_id");
String Default_group_id = jResp.stringOf("user.default_group_id");
String Details = jResp.stringOf("user.details");
String v_Email = jResp.stringOf("user.email");
String External_id = jResp.stringOf("user.external_id");
String Iana_time_zone = jResp.stringOf("user.iana_time_zone");
String Id = jResp.stringOf("user.id");
String Last_login_at = jResp.stringOf("user.last_login_at");
String Locale = jResp.stringOf("user.locale");
String Locale_id = jResp.stringOf("user.locale_id");
String Moderator = jResp.stringOf("user.moderator");
String Notes = jResp.stringOf("user.notes");
String Only_private_comments = jResp.stringOf("user.only_private_comments");
String Organization_id = jResp.stringOf("user.organization_id");
String Phone = jResp.stringOf("user.phone");
boolean Dolorea1 = jResp.BoolOf("user.photo.dolorea1");
String Deserunt3 = jResp.stringOf("user.photo.deserunt3");
String Remote_photo_url = jResp.stringOf("user.remote_photo_url");
String Report_csv = jResp.stringOf("user.report_csv");
String Restricted_agent = jResp.stringOf("user.restricted_agent");
String Role = jResp.stringOf("user.role");
String Role_type = jResp.stringOf("user.role_type");
String v_Shared = jResp.stringOf("user.shared");
String Shared_agent = jResp.stringOf("user.shared_agent");
String Shared_phone_number = jResp.stringOf("user.shared_phone_number");
String Signature = jResp.stringOf("user.signature");
String Suspended = jResp.stringOf("user.suspended");
String Tags = jResp.stringOf("user.tags");
String Ticket_restriction = jResp.stringOf("user.ticket_restriction");
String Time_zone = jResp.stringOf("user.time_zone");
String Two_factor_auth_enabled = jResp.stringOf("user.two_factor_auth_enabled");
String Updated_at = jResp.stringOf("user.updated_at");
String v_Url = jResp.stringOf("user.url");
String Nostrudacc = jResp.stringOf("user.user_fields.nostrudacc");
String In_80e = jResp.stringOf("user.user_fields.in_80e");
boolean Proident_e2 = jResp.BoolOf("user.user_fields.proident_e2");
int Voluptate_98 = jResp.IntOf("user.user_fields.voluptate_98");
String Verified = jResp.stringOf("user.verified");
}
static {
System.loadLibrary("chilkat");
// Note: If the incorrect library name is passed to System.loadLibrary,
// then you will see the following error message at application startup:
//"The application <your-application-name> has stopped unexpectedly. Please try again."
}
}
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"user": {
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
}'
https://example.zendesk.com/api/v2/users/create_or_update
Postman Collection Item JSON
{
"name": "Create Or Update User",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
},
"description": "Creates a user if the user does not already exist, or updates an existing user\nidentified by e-mail address or external ID.\n\nIf you don't specify a role parameter, the new user is assigned the role of end user.\n\nIf you need to create users without sending out a verification email, include a `\"skip_verify_email\": true` property in the body.\n\n#### Response Status Code\n\n- If the user exists in Zendesk, a successful request returns a 200 status code with \"Location: /api/v2/users/{user_id}.json\".\n- If the user does not exist in Zendesk, a successful request returns a 201 status code with \"Location: /api/v2/users/{new_user_id}.json\".\n\n#### Rate Limit\n\nThe rate limit is 5 requests per minute for each unique end user profile. For example, you can make 10 calls per second as long as you make five calls for one user and five calls for another user.\nThe rate limiting mechanism behaves as described in\n[Usage Limits](/api-reference/introduction/rate-limits/#monitoring-your-request-activity)\nin the API introduction. Zendesk recommends that you obey the Retry-After header values.\n\n#### Allowed For\n\n* Agents, with restrictions on certain actions\n"
},
"response": [
{
"name": "Successful response, when user exits",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
},
{
"name": "Created response, when user is new",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
}
]
}
