Chilkat Online Tools

Android / Support API / Show Ticket After Changes

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// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;

import android.app.Activity;
import com.chilkatsoft.*;

import android.widget.TextView;
import android.os.Bundle;

public class SimpleActivity extends Activity {

  private static final String TAG = "Chilkat";

  // Called when the activity is first created.
  @Override
  public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = http.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/macros/:macro_id/apply",sbResponseBody);
    if (success == false) {
        Log.i(TAG, http.lastErrorText());
        return;
        }

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    Log.i(TAG, "Response Body:");
    Log.i(TAG, jResp.emit());

    int respStatusCode = http.get_LastStatus();
    Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
    if (respStatusCode >= 400) {
        Log.i(TAG, "Response Header:");
        Log.i(TAG, http.lastHeader());
        Log.i(TAG, "Failed.");
        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "result": {
    //     "ticket": {
    //       "assignee_id": "<integer>",
    //       "comment": {
    //         "body": "<string>",
    //         "public": "<boolean>",
    //         "scoped_body": [
    //           [
    //             "<string>",
    //             "<string>"
    //           ],
    //           [
    //             "<string>",
    //             "<string>"
    //           ]
    //         ]
    //       },
    //       "fields": {
    //         "id": "<integer>",
    //         "value": "<string>"
    //       },
    //       "group_id": "<integer>",
    //       "id": "<integer>",
    //       "url": "<string>"
    //     }
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    int j;
    int count_j;
    String strVal;

    String Assignee_id = jResp.stringOf("result.ticket.assignee_id");
    String Body = jResp.stringOf("result.ticket.comment.body");
    String v_Public = jResp.stringOf("result.ticket.comment.public");
    String Id = jResp.stringOf("result.ticket.fields.id");
    String Value = jResp.stringOf("result.ticket.fields.value");
    String Group_id = jResp.stringOf("result.ticket.group_id");
    String TicketId = jResp.stringOf("result.ticket.id");
    String v_Url = jResp.stringOf("result.ticket.url");
    int i = 0;
    int count_i = jResp.SizeOfArray("result.ticket.comment.scoped_body");
    while (i < count_i) {
        jResp.put_I(i);
        j = 0;
        count_j = jResp.SizeOfArray("result.ticket.comment.scoped_body[i]");
        while (j < count_j) {
            jResp.put_J(j);
            strVal = jResp.stringOf("result.ticket.comment.scoped_body[i][j]");
            j = j + 1;
            }

        i = i + 1;
        }


  }

  static {
      System.loadLibrary("chilkat");

      // Note: If the incorrect library name is passed to System.loadLibrary,
      // then you will see the following error message at application startup:
      //"The application <your-application-name> has stopped unexpectedly. Please try again."
  }
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/macros/:macro_id/apply

Postman Collection Item JSON

{
  "name": "Show Ticket After Changes",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/macros/:macro_id/apply",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "macros",
        ":macro_id",
        "apply"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        },
        {
          "key": "macro_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns the full ticket object as it would be after applying the macro to the ticket.\nIt doesn't actually change the ticket.\n\nTo get only the ticket fields that would be changed by the macro,\nsee [Show Changes to Ticket](#show-changes-to-ticket).\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success Response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/macros/:macro_id/apply",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "macros",
            ":macro_id",
            "apply"
          ],
          "variable": [
            {
              "key": "ticket_id"
            },
            {
              "key": "macro_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"result\": {\n    \"ticket\": {\n      \"assignee_id\": \"<integer>\",\n      \"comment\": {\n        \"body\": \"<string>\",\n        \"public\": \"<boolean>\",\n        \"scoped_body\": [\n          [\n            \"<string>\",\n            \"<string>\"\n          ],\n          [\n            \"<string>\",\n            \"<string>\"\n          ]\n        ]\n      },\n      \"fields\": {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      },\n      \"group_id\": \"<integer>\",\n      \"id\": \"<integer>\",\n      \"url\": \"<string>\"\n    }\n  }\n}"
    }
  ]
}