Android / Support API / Create or Update Ticket Field Option
Back to Collection Items
// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;
import android.app.Activity;
import com.chilkatsoft.*;
import android.widget.TextView;
import android.os.Bundle;
public class SimpleActivity extends Activity {
private static final String TAG = "Chilkat";
// Called when the activity is first created.
@Override
public void onCreate(Bundle savedInstanceState) {
super.onCreate(savedInstanceState);
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
http.SetRequestHeader("Accept","application/json");
CkHttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options");
if (http.get_LastMethodSuccess() == false) {
Log.i(TAG, http.lastErrorText());
return;
}
CkStringBuilder sbResponseBody = new CkStringBuilder();
resp.GetBodySb(sbResponseBody);
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
Log.i(TAG, "Response Body:");
Log.i(TAG, jResp.emit());
int respStatusCode = resp.get_StatusCode();
Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
if (respStatusCode >= 400) {
Log.i(TAG, "Response Header:");
Log.i(TAG, resp.header());
Log.i(TAG, "Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "custom_field_option": {
// "name": "<string>",
// "value": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_name": "<string>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String Name = jResp.stringOf("custom_field_option.name");
String Value = jResp.stringOf("custom_field_option.value");
String Id = jResp.stringOf("custom_field_option.id");
String Position = jResp.stringOf("custom_field_option.position");
String Raw_name = jResp.stringOf("custom_field_option.raw_name");
String v_Url = jResp.stringOf("custom_field_option.url");
}
static {
System.loadLibrary("chilkat");
// Note: If the incorrect library name is passed to System.loadLibrary,
// then you will see the following error message at application startup:
//"The application <your-application-name> has stopped unexpectedly. Please try again."
}
}
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options
Postman Collection Item JSON
{
"name": "Create or Update Ticket Field Option",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_fields",
":ticket_field_id",
"options"
],
"variable": [
{
"key": "ticket_field_id",
"value": "<integer>"
}
]
},
"description": "Creates or updates an option for the given drop-down ticket field.\n\nTo update an option, include the id of the option in the `custom_field_option` object. Example:\n\n`{\"custom_field_option\": {\"id\": 10002, \"name\": \"Pineapples\", ... }`\n\nIf an option exists for the given ID, the option will be updated. Otherwise, a new option will be created.\n\n#### Response\n\nReturns one of the following status codes:\n\n- 200 with `Location: /api/v2/ticket_fields/{ticket_field_id}/options.json` if the ticket field option already exists in the database\n- 201 with `Location: /api/v2/ticket_fields/{ticket_field_id}/options.json` if the ticket field option is new\n\n#### Allowed For\n\n* Admins\n\n#### Rate Limit\nYou can make 100 requests every 1 minute using this endpoint.\nThe rate limiting mechanism behaves as described in\n[Monitoring your request activity](/api-reference/ticketing/account-configuration/usage_limits/#monitoring-your-request-activity) in the API introduction.\n\n#### Field Option Limits\n\n* 2000 options per ticket field\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_fields",
":ticket_field_id",
"options"
],
"variable": [
{
"key": "ticket_field_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_field_option\": {\n \"name\": \"<string>\",\n \"value\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_name\": \"<string>\",\n \"url\": \"<string>\"\n }\n}"
},
{
"name": "Created response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_fields",
":ticket_field_id",
"options"
],
"variable": [
{
"key": "ticket_field_id"
}
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_field_option\": {\n \"name\": \"<string>\",\n \"value\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_name\": \"<string>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}