Android / Support API / Update SLA Policy
Back to Collection Items
// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;
import android.app.Activity;
import com.chilkatsoft.*;
import android.widget.TextView;
import android.os.Bundle;
public class SimpleActivity extends Activity {
private static final String TAG = "Chilkat";
// Called when the activity is first created.
@Override
public void onCreate(Bundle savedInstanceState) {
super.onCreate(savedInstanceState);
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
http.SetRequestHeader("Accept","application/json");
CkHttpResponse resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/slas/policies/:sla_policy_id");
if (http.get_LastMethodSuccess() == false) {
Log.i(TAG, http.lastErrorText());
return;
}
CkStringBuilder sbResponseBody = new CkStringBuilder();
resp.GetBodySb(sbResponseBody);
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
Log.i(TAG, "Response Body:");
Log.i(TAG, jResp.emit());
int respStatusCode = resp.get_StatusCode();
Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
if (respStatusCode >= 400) {
Log.i(TAG, "Response Header:");
Log.i(TAG, resp.header());
Log.i(TAG, "Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "sla_policy": {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String field;
String operator;
String value;
String business_hours;
String metric;
String priority;
String target;
String Title = jResp.stringOf("sla_policy.title");
String Created_at = jResp.stringOf("sla_policy.created_at");
String Description = jResp.stringOf("sla_policy.description");
String Id = jResp.stringOf("sla_policy.id");
String Position = jResp.stringOf("sla_policy.position");
String Updated_at = jResp.stringOf("sla_policy.updated_at");
String v_Url = jResp.stringOf("sla_policy.url");
int i = 0;
int count_i = jResp.SizeOfArray("sla_policy.filter.all");
while (i < count_i) {
jResp.put_I(i);
field = jResp.stringOf("sla_policy.filter.all[i].field");
operator = jResp.stringOf("sla_policy.filter.all[i].operator");
value = jResp.stringOf("sla_policy.filter.all[i].value");
i = i + 1;
}
i = 0;
count_i = jResp.SizeOfArray("sla_policy.filter.any");
while (i < count_i) {
jResp.put_I(i);
field = jResp.stringOf("sla_policy.filter.any[i].field");
operator = jResp.stringOf("sla_policy.filter.any[i].operator");
value = jResp.stringOf("sla_policy.filter.any[i].value");
i = i + 1;
}
i = 0;
count_i = jResp.SizeOfArray("sla_policy.policy_metrics");
while (i < count_i) {
jResp.put_I(i);
business_hours = jResp.stringOf("sla_policy.policy_metrics[i].business_hours");
metric = jResp.stringOf("sla_policy.policy_metrics[i].metric");
priority = jResp.stringOf("sla_policy.policy_metrics[i].priority");
target = jResp.stringOf("sla_policy.policy_metrics[i].target");
i = i + 1;
}
}
static {
System.loadLibrary("chilkat");
// Note: If the incorrect library name is passed to System.loadLibrary,
// then you will see the following error message at application startup:
//"The application <your-application-name> has stopped unexpectedly. Please try again."
}
}
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies/:sla_policy_id
Postman Collection Item JSON
{
"name": "Update SLA Policy",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies/:sla_policy_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies",
":sla_policy_id"
],
"variable": [
{
"key": "sla_policy_id",
"value": "<integer>"
}
]
},
"description": "Updates the specified policy.\n\n#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies/:sla_policy_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies",
":sla_policy_id"
],
"variable": [
{
"key": "sla_policy_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"sla_policy\": {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
