Chilkat Online Tools

Android / Support API / Record a new skip for the current user

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// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;

import android.app.Activity;
import com.chilkatsoft.*;

import android.widget.TextView;
import android.os.Bundle;

public class SimpleActivity extends Activity {

  private static final String TAG = "Chilkat";

  // Called when the activity is first created.
  @Override
  public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/skips");
    if (http.get_LastMethodSuccess() == false) {
        Log.i(TAG, http.lastErrorText());
        return;
        }

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    resp.GetBodySb(sbResponseBody);

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    Log.i(TAG, "Response Body:");
    Log.i(TAG, jResp.emit());

    int respStatusCode = resp.get_StatusCode();
    Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
    if (respStatusCode >= 400) {
        Log.i(TAG, "Response Header:");
        Log.i(TAG, resp.header());
        Log.i(TAG, "Failed.");

        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "skip": {
    //     "created_at": "<dateTime>",
    //     "id": "<integer>",
    //     "reason": "<string>",
    //     "ticket": {
    //       "requester_id": "<integer>",
    //       "allow_attachments": "<boolean>",
    //       "allow_channelback": "<boolean>",
    //       "assignee_email": "<string>",
    //       "assignee_id": "<integer>",
    //       "attribute_value_ids": "<array>",
    //       "brand_id": "<integer>",
    //       "collaborator_ids": "<array>",
    //       "collaborators": [
    //         {
    //           "email": "<email>",
    //           "name": "<string>"
    //         },
    //         {
    //           "email": "<email>",
    //           "name": "<string>"
    //         }
    //       ],
    //       "comment": {},
    //       "created_at": "<dateTime>",
    //       "custom_fields": "<array>",
    //       "custom_status_id": "<integer>",
    //       "description": "<string>",
    //       "due_at": "<dateTime>",
    //       "email_cc_ids": "<array>",
    //       "email_ccs": {},
    //       "external_id": "<string>",
    //       "follower_ids": "<array>",
    //       "followers": {},
    //       "followup_ids": "<array>",
    //       "forum_topic_id": "<integer>",
    //       "from_messaging_channel": "<boolean>",
    //       "group_id": "<integer>",
    //       "has_incidents": "<boolean>",
    //       "id": "<integer>",
    //       "is_public": "<boolean>",
    //       "macro_id": "<integer>",
    //       "macro_ids": "<array>",
    //       "metadata": {},
    //       "organization_id": "<integer>",
    //       "priority": "normal",
    //       "problem_id": "<integer>",
    //       "raw_subject": "<string>",
    //       "recipient": "<string>",
    //       "requester": {},
    //       "safe_update": "<boolean>",
    //       "satisfaction_rating": {
    //         "ut_6f": true,
    //         "sed_fb1": -48186207
    //       },
    //       "sharing_agreement_ids": "<array>",
    //       "status": "pending",
    //       "subject": "<string>",
    //       "submitter_id": "<integer>",
    //       "tags": "<array>",
    //       "ticket_form_id": "<integer>",
    //       "type": "task",
    //       "updated_at": "<dateTime>",
    //       "updated_stamp": "<string>",
    //       "url": "<string>",
    //       "via": {
    //         "channel": "<string>",
    //         "source": {
    //           "officiab": "mollit laborum nulla",
    //           "Duisa4": false,
    //           "ida": -77800757.90579444
    //         }
    //       },
    //       "via_followup_source_id": "<integer>",
    //       "via_id": "<integer>",
    //       "voice_comment": {}
    //     },
    //     "ticket_id": "<integer>",
    //     "updated_at": "<dateTime>",
    //     "user_id": "<integer>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String email;
    String name;

    String Created_at = jResp.stringOf("skip.created_at");
    String Id = jResp.stringOf("skip.id");
    String Reason = jResp.stringOf("skip.reason");
    String Requester_id = jResp.stringOf("skip.ticket.requester_id");
    String Allow_attachments = jResp.stringOf("skip.ticket.allow_attachments");
    String Allow_channelback = jResp.stringOf("skip.ticket.allow_channelback");
    String Assignee_email = jResp.stringOf("skip.ticket.assignee_email");
    String Assignee_id = jResp.stringOf("skip.ticket.assignee_id");
    String Attribute_value_ids = jResp.stringOf("skip.ticket.attribute_value_ids");
    String Brand_id = jResp.stringOf("skip.ticket.brand_id");
    String Collaborator_ids = jResp.stringOf("skip.ticket.collaborator_ids");
    String TicketCreated_at = jResp.stringOf("skip.ticket.created_at");
    String Custom_fields = jResp.stringOf("skip.ticket.custom_fields");
    String Custom_status_id = jResp.stringOf("skip.ticket.custom_status_id");
    String Description = jResp.stringOf("skip.ticket.description");
    String Due_at = jResp.stringOf("skip.ticket.due_at");
    String Email_cc_ids = jResp.stringOf("skip.ticket.email_cc_ids");
    String External_id = jResp.stringOf("skip.ticket.external_id");
    String Follower_ids = jResp.stringOf("skip.ticket.follower_ids");
    String Followup_ids = jResp.stringOf("skip.ticket.followup_ids");
    String Forum_topic_id = jResp.stringOf("skip.ticket.forum_topic_id");
    String From_messaging_channel = jResp.stringOf("skip.ticket.from_messaging_channel");
    String Group_id = jResp.stringOf("skip.ticket.group_id");
    String Has_incidents = jResp.stringOf("skip.ticket.has_incidents");
    String TicketId = jResp.stringOf("skip.ticket.id");
    String Is_public = jResp.stringOf("skip.ticket.is_public");
    String Macro_id = jResp.stringOf("skip.ticket.macro_id");
    String Macro_ids = jResp.stringOf("skip.ticket.macro_ids");
    String Organization_id = jResp.stringOf("skip.ticket.organization_id");
    String Priority = jResp.stringOf("skip.ticket.priority");
    String Problem_id = jResp.stringOf("skip.ticket.problem_id");
    String Raw_subject = jResp.stringOf("skip.ticket.raw_subject");
    String Recipient = jResp.stringOf("skip.ticket.recipient");
    String Safe_update = jResp.stringOf("skip.ticket.safe_update");
    boolean Ut_6f = jResp.BoolOf("skip.ticket.satisfaction_rating.ut_6f");
    int Sed_fb1 = jResp.IntOf("skip.ticket.satisfaction_rating.sed_fb1");
    String Sharing_agreement_ids = jResp.stringOf("skip.ticket.sharing_agreement_ids");
    String Status = jResp.stringOf("skip.ticket.status");
    String Subject = jResp.stringOf("skip.ticket.subject");
    String Submitter_id = jResp.stringOf("skip.ticket.submitter_id");
    String Tags = jResp.stringOf("skip.ticket.tags");
    String Ticket_form_id = jResp.stringOf("skip.ticket.ticket_form_id");
    String v_Type = jResp.stringOf("skip.ticket.type");
    String Updated_at = jResp.stringOf("skip.ticket.updated_at");
    String Updated_stamp = jResp.stringOf("skip.ticket.updated_stamp");
    String v_Url = jResp.stringOf("skip.ticket.url");
    String Channel = jResp.stringOf("skip.ticket.via.channel");
    String Officiab = jResp.stringOf("skip.ticket.via.source.officiab");
    boolean Duisa4 = jResp.BoolOf("skip.ticket.via.source.Duisa4");
    String Ida = jResp.stringOf("skip.ticket.via.source.ida");
    String Via_followup_source_id = jResp.stringOf("skip.ticket.via_followup_source_id");
    String Via_id = jResp.stringOf("skip.ticket.via_id");
    String Ticket_id = jResp.stringOf("skip.ticket_id");
    String skipUpdated_at = jResp.stringOf("skip.updated_at");
    String User_id = jResp.stringOf("skip.user_id");
    int i = 0;
    int count_i = jResp.SizeOfArray("skip.ticket.collaborators");
    while (i < count_i) {
        jResp.put_I(i);
        email = jResp.stringOf("skip.ticket.collaborators[i].email");
        name = jResp.stringOf("skip.ticket.collaborators[i].name");
        i = i + 1;
        }


  }

  static {
      System.loadLibrary("chilkat");

      // Note: If the incorrect library name is passed to System.loadLibrary,
      // then you will see the following error message at application startup:
      //"The application <your-application-name> has stopped unexpectedly. Please try again."
  }
}

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/skips

Postman Collection Item JSON

{
  "name": "Record a new skip for the current user",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/skips",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "skips"
      ]
    },
    "description": "Record a new ticket skip for the current user.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/skips",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "skips"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"skip\": {\n    \"created_at\": \"<dateTime>\",\n    \"id\": \"<integer>\",\n    \"reason\": \"<string>\",\n    \"ticket\": {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"normal\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"ut_6f\": true,\n        \"sed_fb1\": -48186207\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"pending\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"task\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"officiab\": \"mollit laborum nulla\",\n          \"Duisa4\": false,\n          \"ida\": -77800757.90579444\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    \"ticket_id\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\",\n    \"user_id\": \"<integer>\"\n  }\n}"
    }
  ]
}