Chilkat Tools

Android / Support API / Create Request

// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;

import android.app.Activity;
import com.chilkatsoft.*;

import android.widget.TextView;
import android.os.Bundle;

public class SimpleActivity extends Activity {

  private static final String TAG = "Chilkat";

  // Called when the activity is first created.
  @Override
  public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/requests");
    if (http.get_LastMethodSuccess() == false) {
        Log.i(TAG, http.lastErrorText());
        return;
        }

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    resp.GetBodySb(sbResponseBody);

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    Log.i(TAG, "Response Body:");
    Log.i(TAG, jResp.emit());

    int respStatusCode = resp.get_StatusCode();
    Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
    if (respStatusCode >= 400) {
        Log.i(TAG, "Response Header:");
        Log.i(TAG, resp.header());
        Log.i(TAG, "Failed.");

        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "request": {
    //     "subject": "<string>",
    //     "assignee_id": "<integer>",
    //     "can_be_solved_by_me": "<boolean>",
    //     "collaborator_ids": [
    //       "<integer>",
    //       "<integer>"
    //     ],
    //     "created_at": "<dateTime>",
    //     "custom_fields": [
    //       {
    //         "id": "<integer>",
    //         "value": "<string>"
    //       },
    //       {
    //         "id": "<integer>",
    //         "value": "<string>"
    //       }
    //     ],
    //     "custom_status_id": "<integer>",
    //     "description": "<string>",
    //     "due_at": "<dateTime>",
    //     "email_cc_ids": [
    //       "<integer>",
    //       "<integer>"
    //     ],
    //     "followup_source_id": "<integer>",
    //     "group_id": "<integer>",
    //     "id": "<integer>",
    //     "is_public": "<boolean>",
    //     "organization_id": "<integer>",
    //     "priority": "<string>",
    //     "recipient": "<string>",
    //     "requester_id": "<integer>",
    //     "solved": "<boolean>",
    //     "status": "<string>",
    //     "ticket_form_id": "<integer>",
    //     "type": "<string>",
    //     "updated_at": "<dateTime>",
    //     "url": "<string>",
    //     "via": {
    //       "channel": "<string>",
    //       "source": {
    //         "est__": false
    //       }
    //     }
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String strVal;
    String id;
    String value;

    String Subject = jResp.stringOf("request.subject");
    String Assignee_id = jResp.stringOf("request.assignee_id");
    String Can_be_solved_by_me = jResp.stringOf("request.can_be_solved_by_me");
    String Created_at = jResp.stringOf("request.created_at");
    String Custom_status_id = jResp.stringOf("request.custom_status_id");
    String Description = jResp.stringOf("request.description");
    String Due_at = jResp.stringOf("request.due_at");
    String Followup_source_id = jResp.stringOf("request.followup_source_id");
    String Group_id = jResp.stringOf("request.group_id");
    String Id = jResp.stringOf("request.id");
    String Is_public = jResp.stringOf("request.is_public");
    String Organization_id = jResp.stringOf("request.organization_id");
    String Priority = jResp.stringOf("request.priority");
    String Recipient = jResp.stringOf("request.recipient");
    String Requester_id = jResp.stringOf("request.requester_id");
    String Solved = jResp.stringOf("request.solved");
    String Status = jResp.stringOf("request.status");
    String Ticket_form_id = jResp.stringOf("request.ticket_form_id");
    String v_Type = jResp.stringOf("request.type");
    String Updated_at = jResp.stringOf("request.updated_at");
    String v_Url = jResp.stringOf("request.url");
    String Channel = jResp.stringOf("request.via.channel");
    boolean Est__ = jResp.BoolOf("request.via.source.est__");
    int i = 0;
    int count_i = jResp.SizeOfArray("request.collaborator_ids");
    while (i < count_i) {
        jResp.put_I(i);
        strVal = jResp.stringOf("request.collaborator_ids[i]");
        i = i + 1;
        }

    i = 0;
    count_i = jResp.SizeOfArray("request.custom_fields");
    while (i < count_i) {
        jResp.put_I(i);
        id = jResp.stringOf("request.custom_fields[i].id");
        value = jResp.stringOf("request.custom_fields[i].value");
        i = i + 1;
        }

    i = 0;
    count_i = jResp.SizeOfArray("request.email_cc_ids");
    while (i < count_i) {
        jResp.put_I(i);
        strVal = jResp.stringOf("request.email_cc_ids[i]");
        i = i + 1;
        }


  }

  static {
      System.loadLibrary("chilkat");

      // Note: If the incorrect library name is passed to System.loadLibrary,
      // then you will see the following error message at application startup:
      //"The application <your-application-name> has stopped unexpectedly. Please try again."
  }
}

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests

Postman Collection Item JSON

{
  "name": "Create Request",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/requests",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "requests"
      ]
    },
    "description": "Accepts a `request` object that sets one or more properties.\n\n#### Allowed for\n\n* End users\n* Anonymous users (rate limit of 5 requests per hour for [trial accounts](/documentation/developer-tools/getting-started/getting-a-trial-or-sponsored-account-for-development/))\n\n#### Additional properties\n\nIn addition to the writable request properties in the [JSON Format table](#json-format) above, you can set the following properties when creating a request.\n\n| Name                | Type   | Mandatory | Comment\n| ----------------    | -------| --------- | -------\n| comment             | object | yes       | Describes the problem, incident, question, or task. See [Request comments](#request-comments)\n| collaborators       | array  | no        | Adds collaborators (cc's) to the request. An email notification is sent to them when the ticket is created. See [Setting collaborators](/documentation/ticketing/managing-tickets/creating-and-managing-requests#setting-collaborators)\n| requester           | object | yes*      | \\*Required for anonymous requests. Specifies the requester of the anonymous request. See [Creating anonymous requests](/documentation/ticketing/managing-tickets/creating-and-managing-requests#creating-anonymous-requests)\n\n#### Creating follow-up requests\n\nOnce a ticket is closed (as distinct from solved), it can't be reopened. However, you can create a new request that references the closed ticket. To create the follow-up request, include a `via_followup_source_id` property in the `request` object that specifies the closed ticket. The parameter only works with closed tickets. It has no effect with other tickets.\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/requests",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "requests"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"request\": {\n    \"subject\": \"<string>\",\n    \"assignee_id\": \"<integer>\",\n    \"can_be_solved_by_me\": \"<boolean>\",\n    \"collaborator_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"created_at\": \"<dateTime>\",\n    \"custom_fields\": [\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"custom_status_id\": \"<integer>\",\n    \"description\": \"<string>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_cc_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"followup_source_id\": \"<integer>\",\n    \"group_id\": \"<integer>\",\n    \"id\": \"<integer>\",\n    \"is_public\": \"<boolean>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"<string>\",\n    \"recipient\": \"<string>\",\n    \"requester_id\": \"<integer>\",\n    \"solved\": \"<boolean>\",\n    \"status\": \"<string>\",\n    \"ticket_form_id\": \"<integer>\",\n    \"type\": \"<string>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"est__\": false\n      }\n    }\n  }\n}"
    }
  ]
}

Chilkat Online Tools

Android / Support API / Create Request

Curl Command

Postman Collection Item JSON