Chilkat Online Tools

C / Support API / Create Support Address

Back to Collection Items

#include <C_CkHttp.h>
#include <C_CkHttpResponse.h>
#include <C_CkStringBuilder.h>
#include <C_CkJsonObject.h>

void ChilkatSample(void)
    {
    HCkHttp http;
    BOOL success;
    HCkHttpResponse resp;
    HCkStringBuilder sbResponseBody;
    HCkJsonObject jResp;
    int respStatusCode;
    const char *v_Email;
    const char *Brand_id;
    const char *Cname_status;
    const char *Created_at;
    const char *Default;
    const char *Dns_results;
    const char *Domain_verification_code;
    const char *Domain_verification_status;
    const char *Forwarding_status;
    const char *Id;
    const char *Name;
    const char *Spf_status;
    const char *Updated_at;

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    http = CkHttp_Create();

    CkHttp_putBasicAuth(http,TRUE);
    CkHttp_putLogin(http,"login");
    CkHttp_putPassword(http,"password");

    CkHttp_SetRequestHeader(http,"Accept","application/json");

    resp = CkHttp_QuickRequest(http,"POST","https://example.zendesk.com/api/v2/recipient_addresses");
    if (CkHttp_getLastMethodSuccess(http) == FALSE) {
        printf("%s\n",CkHttp_lastErrorText(http));
        CkHttp_Dispose(http);
        return;
    }

    sbResponseBody = CkStringBuilder_Create();
    CkHttpResponse_GetBodySb(resp,sbResponseBody);

    jResp = CkJsonObject_Create();
    CkJsonObject_LoadSb(jResp,sbResponseBody);
    CkJsonObject_putEmitCompact(jResp,FALSE);

    printf("Response Body:\n");
    printf("%s\n",CkJsonObject_emit(jResp));

    respStatusCode = CkHttpResponse_getStatusCode(resp);
    printf("Response Status Code = %d\n",respStatusCode);
    if (respStatusCode >= 400) {
        printf("Response Header:\n");
        printf("%s\n",CkHttpResponse_header(resp));
        printf("Failed.\n");
        CkHttpResponse_Dispose(resp);
        CkHttp_Dispose(http);
        CkStringBuilder_Dispose(sbResponseBody);
        CkJsonObject_Dispose(jResp);
        return;
    }

    CkHttpResponse_Dispose(resp);

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "recipient_address": {
    //     "email": "<string>",
    //     "brand_id": "<integer>",
    //     "cname_status": "unknown",
    //     "created_at": "<dateTime>",
    //     "default": "<boolean>",
    //     "dns_results": "verified",
    //     "domain_verification_code": "<string>",
    //     "domain_verification_status": "failed",
    //     "forwarding_status": "unknown",
    //     "id": "<integer>",
    //     "name": "<string>",
    //     "spf_status": "unknown",
    //     "updated_at": "<dateTime>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    // Chilkat functions returning "const char *" return a pointer to temporary internal memory owned and managed by Chilkat.

    v_Email = CkJsonObject_stringOf(jResp,"recipient_address.email");
    Brand_id = CkJsonObject_stringOf(jResp,"recipient_address.brand_id");
    Cname_status = CkJsonObject_stringOf(jResp,"recipient_address.cname_status");
    Created_at = CkJsonObject_stringOf(jResp,"recipient_address.created_at");
    Default = CkJsonObject_stringOf(jResp,"recipient_address.default");
    Dns_results = CkJsonObject_stringOf(jResp,"recipient_address.dns_results");
    Domain_verification_code = CkJsonObject_stringOf(jResp,"recipient_address.domain_verification_code");
    Domain_verification_status = CkJsonObject_stringOf(jResp,"recipient_address.domain_verification_status");
    Forwarding_status = CkJsonObject_stringOf(jResp,"recipient_address.forwarding_status");
    Id = CkJsonObject_stringOf(jResp,"recipient_address.id");
    Name = CkJsonObject_stringOf(jResp,"recipient_address.name");
    Spf_status = CkJsonObject_stringOf(jResp,"recipient_address.spf_status");
    Updated_at = CkJsonObject_stringOf(jResp,"recipient_address.updated_at");


    CkHttp_Dispose(http);
    CkStringBuilder_Dispose(sbResponseBody);
    CkJsonObject_Dispose(jResp);

    }

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/recipient_addresses

Postman Collection Item JSON

{
  "name": "Create Support Address",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/recipient_addresses",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "recipient_addresses"
      ]
    },
    "description": "Adds a Zendesk or external support address to your account.\n\nTo add a Zendesk address, use the following syntax: `{local-part}@{accountname}.zendesk.com`.\nExample: 'sales-team@example.zendesk.com'. The [local-part](https://en.wikipedia.org/wiki/Email_address#Local-part) can be anything you like.\n\nTo add an external email address such as help@omniwearshop.com, the email must already exist and you must set up forwarding on your email server. The exact steps depend on your mail server. See [Forwarding incoming email to Zendesk Support](https://support.zendesk.com/hc/en-us/articles/203663266). After setting up forwarding, run the [Verify Support Address Forwarding](#verify-support-address-forwarding) endpoint. The address won't work in Zendesk Support until it's been verified.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to manage channels and extensions. See the system permissions in [Creating custom roles and assigning agents (Enterprise)](https://support.zendesk.com/hc/en-us/articles/203662026-Creating-custom-roles-and-assigning-agents-Enterprise-#topic_cxn_hig_bd) in the Support Help Center\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/recipient_addresses",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "recipient_addresses"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"recipient_address\": {\n    \"email\": \"<string>\",\n    \"brand_id\": \"<integer>\",\n    \"cname_status\": \"unknown\",\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"dns_results\": \"verified\",\n    \"domain_verification_code\": \"<string>\",\n    \"domain_verification_status\": \"failed\",\n    \"forwarding_status\": \"unknown\",\n    \"id\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"spf_status\": \"unknown\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}