C / Support API / Open a User's Profile in an Agent's Browser
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#include <C_CkHttp.h>
#include <C_CkHttpResponse.h>
#include <C_CkStringBuilder.h>
#include <C_CkJsonObject.h>
void ChilkatSample(void)
{
HCkHttp http;
BOOL success;
HCkHttpResponse resp;
HCkStringBuilder sbResponseBody;
HCkJsonObject jResp;
int respStatusCode;
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http = CkHttp_Create();
CkHttp_putBasicAuth(http,TRUE);
CkHttp_putLogin(http,"login");
CkHttp_putPassword(http,"password");
CkHttp_SetRequestHeader(http,"Accept","application/json");
resp = CkHttp_QuickRequest(http,"POST","https://example.zendesk.com/api/v2/channels/voice/agents/:agent_id/users/:user_id/display");
if (CkHttp_getLastMethodSuccess(http) == FALSE) {
printf("%s\n",CkHttp_lastErrorText(http));
CkHttp_Dispose(http);
return;
}
sbResponseBody = CkStringBuilder_Create();
CkHttpResponse_GetBodySb(resp,sbResponseBody);
jResp = CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,FALSE);
printf("Response Body:\n");
printf("%s\n",CkJsonObject_emit(jResp));
respStatusCode = CkHttpResponse_getStatusCode(resp);
printf("Response Status Code = %d\n",respStatusCode);
if (respStatusCode >= 400) {
printf("Response Header:\n");
printf("%s\n",CkHttpResponse_header(resp));
printf("Failed.\n");
CkHttpResponse_Dispose(resp);
CkHttp_Dispose(http);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);
return;
}
CkHttpResponse_Dispose(resp);
CkHttp_Dispose(http);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);
}
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/channels/voice/agents/:agent_id/users/:user_id/display
Postman Collection Item JSON
{
"name": "Open a User's Profile in an Agent's Browser",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/channels/voice/agents/:agent_id/users/:user_id/display",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"channels",
"voice",
"agents",
":agent_id",
"users",
":user_id",
"display"
],
"variable": [
{
"key": "agent_id",
"value": "<integer>"
},
{
"key": "user_id",
"value": "<integer>"
}
]
},
"description": "Allows you to instruct an agent's browser to open a user's profile.\n\nWhen the message is successfully delivered to an agent's browser:\n\n```http\nStatus: 200 OK\n```\n\nWhen `agent_id` or `ticket_id` is invalid:\n\n```http\nStatus: 404 Not Found\n```\n\n#### Allowed For\n* Agents"
},
"response": [
{
"name": "Successful response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/channels/voice/agents/:agent_id/users/:user_id/display",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"channels",
"voice",
"agents",
":agent_id",
"users",
":user_id",
"display"
],
"variable": [
{
"key": "agent_id"
},
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "<string>"
},
{
"name": "When the `agent_id` or `user_id` is invalid",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/channels/voice/agents/:agent_id/users/:user_id/display",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"channels",
"voice",
"agents",
":agent_id",
"users",
":user_id",
"display"
],
"variable": [
{
"key": "agent_id"
},
{
"key": "user_id"
}
]
}
},
"status": "Not Found",
"code": 404,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "<string>"
}
]
}