Chilkat Online Tools

C / Support API / Bulk Update Default Custom Ticket Status

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#include <C_CkHttp.h>
#include <C_CkJsonObject.h>
#include <C_CkStringBuilder.h>
#include <C_CkHttpResponse.h>

void ChilkatSample(void)
    {
    HCkHttp http;
    BOOL success;
    HCkJsonObject json;
    HCkStringBuilder sbRequestBody;
    HCkHttpResponse resp;
    HCkStringBuilder sbResponseBody;
    HCkJsonObject jResp;
    int respStatusCode;

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    http = CkHttp_Create();

    CkHttp_putBasicAuth(http,TRUE);
    CkHttp_putLogin(http,"login");
    CkHttp_putPassword(http,"password");

    // Use this online tool to generate code from sample JSON: Generate Code to Create JSON

    // The following JSON is sent in the request body.

    // {
    //   "ids": "<string>"
    // }

    json = CkJsonObject_Create();
    CkJsonObject_UpdateString(json,"ids","<string>");

    CkHttp_SetRequestHeader(http,"Content-Type","application/json");
    CkHttp_SetRequestHeader(http,"Accept","application/json");

    sbRequestBody = CkStringBuilder_Create();
    CkJsonObject_EmitSb(json,sbRequestBody);

    resp = CkHttp_PTextSb(http,"PUT","https://example.zendesk.com/api/v2/custom_status/default",sbRequestBody,"utf-8","application/json",FALSE,FALSE);
    if (CkHttp_getLastMethodSuccess(http) == FALSE) {
        printf("%s\n",CkHttp_lastErrorText(http));
        CkHttp_Dispose(http);
        CkJsonObject_Dispose(json);
        CkStringBuilder_Dispose(sbRequestBody);
        return;
    }

    sbResponseBody = CkStringBuilder_Create();
    CkHttpResponse_GetBodySb(resp,sbResponseBody);

    jResp = CkJsonObject_Create();
    CkJsonObject_LoadSb(jResp,sbResponseBody);
    CkJsonObject_putEmitCompact(jResp,FALSE);

    printf("Response Body:\n");
    printf("%s\n",CkJsonObject_emit(jResp));

    respStatusCode = CkHttpResponse_getStatusCode(resp);
    printf("Response Status Code = %d\n",respStatusCode);
    if (respStatusCode >= 400) {
        printf("Response Header:\n");
        printf("%s\n",CkHttpResponse_header(resp));
        printf("Failed.\n");
        CkHttpResponse_Dispose(resp);
        CkHttp_Dispose(http);
        CkJsonObject_Dispose(json);
        CkStringBuilder_Dispose(sbRequestBody);
        CkStringBuilder_Dispose(sbResponseBody);
        CkJsonObject_Dispose(jResp);
        return;
    }

    CkHttpResponse_Dispose(resp);


    CkHttp_Dispose(http);
    CkJsonObject_Dispose(json);
    CkStringBuilder_Dispose(sbRequestBody);
    CkStringBuilder_Dispose(sbResponseBody);
    CkJsonObject_Dispose(jResp);

    }

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "ids": "<string>"
}'
https://example.zendesk.com/api/v2/custom_status/default

Postman Collection Item JSON

{
  "name": "Bulk Update Default Custom Ticket Status",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"ids\": \"<string>\"\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_status/default",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_status",
        "default"
      ]
    },
    "description": "Updates the default values for many custom ticket statuses at once.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Updated",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ids\": \"<string>\"\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_status/default",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_status",
            "default"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{}"
    }
  ]
}