Chilkat Online Tools

C / Zoho CRM REST APIs / Cases

Back to Collection Items

#include <C_CkHttp.h>
#include <C_CkJsonObject.h>
#include <C_CkHttpResponse.h>

void ChilkatSample(void)
    {
    HCkHttp http;
    BOOL success;
    HCkJsonObject json;
    HCkHttpResponse resp;

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    http = CkHttp_Create();

    // Use this online tool to generate code from sample JSON: Generate Code to Create JSON

    // The following JSON is sent in the request body.

    // {
    //   "data": [
    //     {
    //       "Email": "patricia.boyle1@zylker.com",
    //       "Description": "This is a sample case",
    //       "Deal_Name": {
    //         "name": "Sample",
    //         "id": "{{deal_id}}"
    //       },
    //       "Phone": "9090909090",
    //       "Account_Name": {
    //         "name": "Sample",
    //         "id": "{{account_id}}"
    //       },
    //       "Solution": "This is a sample solution",
    //       "Status": "New",
    //       "Priority": "Medium",
    //       "Product_Name": {
    //         "name": "Sample Product",
    //         "id": "{{product_name}}"
    //       },
    //       "Case_Origin": "Email",
    //       "Subject": "This is a sample Case",
    //       "Case_Reason": "User did not attend any training.",
    //       "Related_To": {
    //         "name": "Patricia Boyle",
    //         "id": "{{contact_id}}"
    //       }
    //     }
    //   ]
    // }

    json = CkJsonObject_Create();
    CkJsonObject_UpdateString(json,"data[0].Email","patricia.boyle1@zylker.com");
    CkJsonObject_UpdateString(json,"data[0].Description","This is a sample case");
    CkJsonObject_UpdateString(json,"data[0].Deal_Name.name","Sample");
    CkJsonObject_UpdateString(json,"data[0].Deal_Name.id","{{deal_id}}");
    CkJsonObject_UpdateString(json,"data[0].Phone","9090909090");
    CkJsonObject_UpdateString(json,"data[0].Account_Name.name","Sample");
    CkJsonObject_UpdateString(json,"data[0].Account_Name.id","{{account_id}}");
    CkJsonObject_UpdateString(json,"data[0].Solution","This is a sample solution");
    CkJsonObject_UpdateString(json,"data[0].Status","New");
    CkJsonObject_UpdateString(json,"data[0].Priority","Medium");
    CkJsonObject_UpdateString(json,"data[0].Product_Name.name","Sample Product");
    CkJsonObject_UpdateString(json,"data[0].Product_Name.id","{{product_name}}");
    CkJsonObject_UpdateString(json,"data[0].Case_Origin","Email");
    CkJsonObject_UpdateString(json,"data[0].Subject","This is a sample Case");
    CkJsonObject_UpdateString(json,"data[0].Case_Reason","User did not attend any training.");
    CkJsonObject_UpdateString(json,"data[0].Related_To.name","Patricia Boyle");
    CkJsonObject_UpdateString(json,"data[0].Related_To.id","{{contact_id}}");

    // Adds the "Authorization: Bearer <access_token>" header.
    CkHttp_putAuthToken(http,"<access_token>");

    resp = CkHttp_PostJson3(http,"https://domain.com/crm/v2/Cases/upsert","application/json",json);
    if (CkHttp_getLastMethodSuccess(http) == FALSE) {
        printf("%s\n",CkHttp_lastErrorText(http));
        CkHttp_Dispose(http);
        CkJsonObject_Dispose(json);
        return;
    }

    printf("%d\n",CkHttpResponse_getStatusCode(resp));
    printf("%s\n",CkHttpResponse_bodyStr(resp));
    CkHttpResponse_Dispose(resp);


    CkHttp_Dispose(http);
    CkJsonObject_Dispose(json);

    }

Curl Command

curl -X POST
	-H "Authorization: Bearer <access_token>"
	-d '{
    "data": [
        {
            "Email": "patricia.boyle1@zylker.com",
            "Description": "This is a sample case",
            "Deal_Name": {
                "name": "Sample",
                "id": "{{deal_id}}"
            },
            "Phone": "9090909090",
            "Account_Name": {
                "name": "Sample",
                "id": "{{account_id}}"
            },
            "Solution": "This is a sample solution",
            "Status": "New",
            "Priority": "Medium",
            "Product_Name": {
                "name": "Sample Product",
                "id": "{{product_name}}"
            },
            "Case_Origin": "Email",
            "Subject": "This is a sample Case",
            "Case_Reason": "User did not attend any training.",
            "Related_To": {
                "name": "Patricia Boyle",
                "id": "{{contact_id}}"
            }
        }
    ]
}'
https://domain.com/crm/v2/Cases/upsert

Postman Collection Item JSON

{
  "name": "Cases",
  "request": {
    "auth": {
      "type": "bearer",
      "bearer": [
        {
          "key": "token",
          "value": "{{access-token}}",
          "type": "string"
        }
      ]
    },
    "method": "POST",
    "header": [
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"data\": [\n        {\n            \"Email\": \"patricia.boyle1@zylker.com\",\n            \"Description\": \"This is a sample case\",\n            \"Deal_Name\": {\n                \"name\": \"Sample\",\n                \"id\": \"{{deal_id}}\"\n            },\n            \"Phone\": \"9090909090\",\n            \"Account_Name\": {\n                \"name\": \"Sample\",\n                \"id\": \"{{account_id}}\"\n            },\n            \"Solution\": \"This is a sample solution\",\n            \"Status\": \"New\",\n            \"Priority\": \"Medium\",\n            \"Product_Name\": {\n                \"name\": \"Sample Product\",\n                \"id\": \"{{product_name}}\"\n            },\n            \"Case_Origin\": \"Email\",\n            \"Subject\": \"This is a sample Case\",\n            \"Case_Reason\": \"User did not attend any training.\",\n            \"Related_To\": {\n                \"name\": \"Patricia Boyle\",\n                \"id\": \"{{contact_id}}\"\n            }\n        }\n    ]\n}",
      "options": {
        "raw": {
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{api-domain}}/crm/v2/Cases/upsert",
      "host": [
        "{{api-domain}}"
      ],
      "path": [
        "crm",
        "v2",
        "Cases",
        "upsert"
      ]
    },
    "description": "To upsert records in the Cases module."
  },
  "response": [
  ]
}