Chilkat Online Tools

DescribeContact VBScript Example

Amazon Connect

Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
Set outFile = fso.CreateTextFile("output.txt", True)

' This example requires the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

set rest = CreateObject("Chilkat_9_5_0.Rest")

set authAws = CreateObject("Chilkat_9_5_0.AuthAws")
authAws.AccessKey = "AWS_ACCESS_KEY"
authAws.SecretKey = "AWS_SECRET_KEY"

' Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
authAws.Region = "us-west-2"
authAws.ServiceName = "connect"
' SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
success = rest.SetAuthAws(authAws)

' URL: https://connect.us-west-2.amazonaws.com/
' Use the same region as specified above.
success = rest.Connect("connect.us-west-2.amazonaws.com",443,1,1)
If (success <> 1) Then
    outFile.WriteLine("ConnectFailReason: " & rest.ConnectFailReason)
    outFile.WriteLine(rest.LastErrorText)
    WScript.Quit
End If

success = rest.AddHeader("Content-Type","application/x-amz-json-1.1")
success = rest.AddHeader("X-Amz-Target","DescribeContact")

set sbResponseBody = CreateObject("Chilkat_9_5_0.StringBuilder")
success = rest.FullRequestNoBodySb("GET","/contacts/{InstanceId}/{ContactId}",sbResponseBody)
If (success <> 1) Then
    outFile.WriteLine(rest.LastErrorText)
    WScript.Quit
End If

respStatusCode = rest.ResponseStatusCode
outFile.WriteLine("response status code = " & respStatusCode)
If (respStatusCode <> 200) Then
    outFile.WriteLine("Response Header:")
    outFile.WriteLine(rest.ResponseHeader)
    outFile.WriteLine("Response Body:")
    outFile.WriteLine(sbResponseBody.GetAsString())
    WScript.Quit
End If

set jResp = CreateObject("Chilkat_9_5_0.JsonObject")
success = jResp.LoadSb(sbResponseBody)

' The following code parses the JSON response.
' A sample JSON response is shown below the sample code.

' Use this online tool to generate parsing code from sample JSON:
' Generate Parsing Code from JSON

ConnectedToAgentTimestamp = jResp.IntOf("Contact.AgentInfo.ConnectedToAgentTimestamp")
Id = jResp.StringOf("Contact.AgentInfo.Id")
Arn = jResp.StringOf("Contact.Arn")
Channel = jResp.StringOf("Contact.Channel")
Description = jResp.StringOf("Contact.Description")
DisconnectTimestamp = jResp.IntOf("Contact.DisconnectTimestamp")
ContactId = jResp.StringOf("Contact.Id")
InitialContactId = jResp.StringOf("Contact.InitialContactId")
InitiationMethod = jResp.StringOf("Contact.InitiationMethod")
InitiationTimestamp = jResp.IntOf("Contact.InitiationTimestamp")
LastUpdateTimestamp = jResp.IntOf("Contact.LastUpdateTimestamp")
Name = jResp.StringOf("Contact.Name")
PreviousContactId = jResp.StringOf("Contact.PreviousContactId")
EnqueueTimestamp = jResp.IntOf("Contact.QueueInfo.EnqueueTimestamp")
QueueInfoId = jResp.StringOf("Contact.QueueInfo.Id")
ScheduledTimestamp = jResp.IntOf("Contact.ScheduledTimestamp")

' A sample JSON response body parsed by the above code:

' {
'   "Contact": {
'     "AgentInfo": {
'       "ConnectedToAgentTimestamp": number,
'       "Id": "string"
'     },
'     "Arn": "string",
'     "Channel": "string",
'     "Description": "string",
'     "DisconnectTimestamp": number,
'     "Id": "string",
'     "InitialContactId": "string",
'     "InitiationMethod": "string",
'     "InitiationTimestamp": number,
'     "LastUpdateTimestamp": number,
'     "Name": "string",
'     "PreviousContactId": "string",
'     "QueueInfo": {
'       "EnqueueTimestamp": number,
'       "Id": "string"
'     },
'     "ScheduledTimestamp": number
'   }
' }

outFile.Close