Chilkat Online Tools

ListRealtimeContactAnalysisSegments SQL Server Example

Amazon Connect Contact Lens

CREATE PROCEDURE ChilkatSample
AS
BEGIN
    DECLARE @hr int
    DECLARE @iTmp0 int
    DECLARE @sTmp0 nvarchar(max)
    -- This example requires the Chilkat API to have been previously unlocked.
    -- See Global Unlock Sample for sample code.

    DECLARE @rest int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.Rest', @rest OUT
    IF @hr <> 0
    BEGIN
        PRINT 'Failed to create ActiveX component'
        RETURN
    END

    DECLARE @success int

    DECLARE @authAws int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.AuthAws', @authAws OUT

    EXEC sp_OASetProperty @authAws, 'AccessKey', 'AWS_ACCESS_KEY'
    EXEC sp_OASetProperty @authAws, 'SecretKey', 'AWS_SECRET_KEY'

    -- Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
    EXEC sp_OASetProperty @authAws, 'Region', 'us-west-2'
    EXEC sp_OASetProperty @authAws, 'ServiceName', 'connect'
    -- SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
    EXEC sp_OAMethod @rest, 'SetAuthAws', @success OUT, @authAws

    -- URL: https://contact-lens.us-west-2.amazonaws.com/
    -- Use the same region as specified above.
    EXEC sp_OAMethod @rest, 'Connect', @success OUT, 'contact-lens.us-west-2.amazonaws.com', 443, 1, 1
    IF @success <> 1
      BEGIN

        EXEC sp_OAGetProperty @rest, 'ConnectFailReason', @iTmp0 OUT
        PRINT 'ConnectFailReason: ' + @iTmp0
        EXEC sp_OAGetProperty @rest, 'LastErrorText', @sTmp0 OUT
        PRINT @sTmp0
        EXEC @hr = sp_OADestroy @rest
        EXEC @hr = sp_OADestroy @authAws
        RETURN
      END

    -- The following code creates the JSON request body.
    -- The JSON created by this code is shown below.

    -- Use this online tool to generate code from sample JSON:
    -- Generate Code to Create JSON

    DECLARE @json int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.JsonObject', @json OUT

    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'ContactId', 'string'
    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'InstanceId', 'string'
    EXEC sp_OAMethod @json, 'UpdateInt', @success OUT, 'MaxResults', 123
    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'NextToken', 'string'

    -- The JSON request body created by the above code:

    -- {
    --   "ContactId": "string",
    --   "InstanceId": "string",
    --   "MaxResults": number,
    --   "NextToken": "string"
    -- }

    EXEC sp_OAMethod @rest, 'AddHeader', @success OUT, 'Content-Type', 'application/x-amz-json-1.1'
    EXEC sp_OAMethod @rest, 'AddHeader', @success OUT, 'X-Amz-Target', 'ListRealtimeContactAnalysisSegments'

    DECLARE @sbRequestBody int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.StringBuilder', @sbRequestBody OUT

    EXEC sp_OAMethod @json, 'EmitSb', @success OUT, @sbRequestBody
    DECLARE @sbResponseBody int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.StringBuilder', @sbResponseBody OUT

    EXEC sp_OAMethod @rest, 'FullRequestSb', @success OUT, 'POST', '/realtime-contact-analysis/analysis-segments', @sbRequestBody, @sbResponseBody
    IF @success <> 1
      BEGIN
        EXEC sp_OAGetProperty @rest, 'LastErrorText', @sTmp0 OUT
        PRINT @sTmp0
        EXEC @hr = sp_OADestroy @rest
        EXEC @hr = sp_OADestroy @authAws
        EXEC @hr = sp_OADestroy @json
        EXEC @hr = sp_OADestroy @sbRequestBody
        EXEC @hr = sp_OADestroy @sbResponseBody
        RETURN
      END
    DECLARE @respStatusCode int
    EXEC sp_OAGetProperty @rest, 'ResponseStatusCode', @respStatusCode OUT

    PRINT 'response status code = ' + @respStatusCode
    IF @respStatusCode <> 200
      BEGIN

        PRINT 'Response Header:'
        EXEC sp_OAGetProperty @rest, 'ResponseHeader', @sTmp0 OUT
        PRINT @sTmp0

        PRINT 'Response Body:'
        EXEC sp_OAMethod @sbResponseBody, 'GetAsString', @sTmp0 OUT
        PRINT @sTmp0
        EXEC @hr = sp_OADestroy @rest
        EXEC @hr = sp_OADestroy @authAws
        EXEC @hr = sp_OADestroy @json
        EXEC @hr = sp_OADestroy @sbRequestBody
        EXEC @hr = sp_OADestroy @sbResponseBody
        RETURN
      END

    DECLARE @jResp int
    EXEC @hr = sp_OACreate 'Chilkat_9_5_0.JsonObject', @jResp OUT

    EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody

    -- The following code parses the JSON response.
    -- A sample JSON response is shown below the sample code.

    -- Use this online tool to generate parsing code from sample JSON:
    -- Generate Parsing Code from JSON

    DECLARE @BeginOffsetMillis int

    DECLARE @Content nvarchar(max)

    DECLARE @EndOffsetMillis int

    DECLARE @Id nvarchar(max)

    DECLARE @ParticipantId nvarchar(max)

    DECLARE @ParticipantRole nvarchar(max)

    DECLARE @Sentiment nvarchar(max)

    DECLARE @j int

    DECLARE @count_j int

    DECLARE @strVal nvarchar(max)

    DECLARE @BeginOffsetChar int

    DECLARE @EndOffsetChar int

    DECLARE @NextToken nvarchar(max)
    EXEC sp_OAMethod @jResp, 'StringOf', @NextToken OUT, 'NextToken'
    DECLARE @i int
    SELECT @i = 0
    DECLARE @count_i int
    EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'Segments'
    WHILE @i < @count_i
      BEGIN
        EXEC sp_OASetProperty @jResp, 'I', @i
        EXEC sp_OAMethod @jResp, 'IntOf', @BeginOffsetMillis OUT, 'Segments[i].Transcript.BeginOffsetMillis'
        EXEC sp_OAMethod @jResp, 'StringOf', @Content OUT, 'Segments[i].Transcript.Content'
        EXEC sp_OAMethod @jResp, 'IntOf', @EndOffsetMillis OUT, 'Segments[i].Transcript.EndOffsetMillis'
        EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'Segments[i].Transcript.Id'
        EXEC sp_OAMethod @jResp, 'StringOf', @ParticipantId OUT, 'Segments[i].Transcript.ParticipantId'
        EXEC sp_OAMethod @jResp, 'StringOf', @ParticipantRole OUT, 'Segments[i].Transcript.ParticipantRole'
        EXEC sp_OAMethod @jResp, 'StringOf', @Sentiment OUT, 'Segments[i].Transcript.Sentiment'
        SELECT @j = 0
        EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_j OUT, 'Segments[i].Categories.MatchedCategories'
        WHILE @j < @count_j
          BEGIN
            EXEC sp_OASetProperty @jResp, 'J', @j
            EXEC sp_OAMethod @jResp, 'StringOf', @strVal OUT, 'Segments[i].Categories.MatchedCategories[j]'
            SELECT @j = @j + 1
          END
        SELECT @j = 0
        EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_j OUT, 'Segments[i].Categories.MatchedDetails.string.PointsOfInterest'
        WHILE @j < @count_j
          BEGIN
            EXEC sp_OASetProperty @jResp, 'J', @j
            EXEC sp_OAMethod @jResp, 'IntOf', @BeginOffsetMillis OUT, 'Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis'
            EXEC sp_OAMethod @jResp, 'IntOf', @EndOffsetMillis OUT, 'Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis'
            SELECT @j = @j + 1
          END
        SELECT @j = 0
        EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_j OUT, 'Segments[i].Transcript.IssuesDetected'
        WHILE @j < @count_j
          BEGIN
            EXEC sp_OASetProperty @jResp, 'J', @j
            EXEC sp_OAMethod @jResp, 'IntOf', @BeginOffsetChar OUT, 'Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar'
            EXEC sp_OAMethod @jResp, 'IntOf', @EndOffsetChar OUT, 'Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar'
            SELECT @j = @j + 1
          END
        SELECT @i = @i + 1
      END

    -- A sample JSON response body parsed by the above code:

    -- {
    --   "NextToken": "string",
    --   "Segments": [
    --     {
    --       "Categories": {
    --         "MatchedCategories": [
    --           "string"
    --         ],
    --         "MatchedDetails": {
    --           "string": {
    --             "PointsOfInterest": [
    --               {
    --                 "BeginOffsetMillis": number,
    --                 "EndOffsetMillis": number
    --               }
    --             ]
    --           }
    --         }
    --       },
    --       "Transcript": {
    --         "BeginOffsetMillis": number,
    --         "Content": "string",
    --         "EndOffsetMillis": number,
    --         "Id": "string",
    --         "IssuesDetected": [
    --           {
    --             "CharacterOffsets": {
    --               "BeginOffsetChar": number,
    --               "EndOffsetChar": number
    --             }
    --           }
    --         ],
    --         "ParticipantId": "string",
    --         "ParticipantRole": "string",
    --         "Sentiment": "string"
    --       }
    --     }
    --   ]
    -- }

    EXEC @hr = sp_OADestroy @rest
    EXEC @hr = sp_OADestroy @authAws
    EXEC @hr = sp_OADestroy @json
    EXEC @hr = sp_OADestroy @sbRequestBody
    EXEC @hr = sp_OADestroy @sbResponseBody
    EXEC @hr = sp_OADestroy @jResp


END
GO