Chilkat Online Tools

DescribeContact Ruby Example

Amazon Connect

require 'chilkat'

# This example requires the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

rest = Chilkat::CkRest.new()

authAws = Chilkat::CkAuthAws.new()
authAws.put_AccessKey("AWS_ACCESS_KEY")
authAws.put_SecretKey("AWS_SECRET_KEY")

# Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
authAws.put_Region("us-west-2")
authAws.put_ServiceName("connect")
# SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
rest.SetAuthAws(authAws)

# URL: https://connect.us-west-2.amazonaws.com/
# Use the same region as specified above.
success = rest.Connect("connect.us-west-2.amazonaws.com",443,true,true)
if (success != true)
    print "ConnectFailReason: " + rest.get_ConnectFailReason().to_s() + "\n";
    print rest.lastErrorText() + "\n";
    exit
end

rest.AddHeader("Content-Type","application/x-amz-json-1.1")
rest.AddHeader("X-Amz-Target","DescribeContact")

sbResponseBody = Chilkat::CkStringBuilder.new()
success = rest.FullRequestNoBodySb("GET","/contacts/{InstanceId}/{ContactId}",sbResponseBody)
if (success != true)
    print rest.lastErrorText() + "\n";
    exit
end

respStatusCode = rest.get_ResponseStatusCode()
print "response status code = " + respStatusCode.to_s() + "\n";
if (respStatusCode != 200)
    print "Response Header:" + "\n";
    print rest.responseHeader() + "\n";
    print "Response Body:" + "\n";
    print sbResponseBody.getAsString() + "\n";
    exit
end

jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)

# The following code parses the JSON response.
# A sample JSON response is shown below the sample code.

# Use this online tool to generate parsing code from sample JSON:
# Generate Parsing Code from JSON

ConnectedToAgentTimestamp = jResp.IntOf("Contact.AgentInfo.ConnectedToAgentTimestamp")
Id = jResp.stringOf("Contact.AgentInfo.Id")
Arn = jResp.stringOf("Contact.Arn")
Channel = jResp.stringOf("Contact.Channel")
Description = jResp.stringOf("Contact.Description")
DisconnectTimestamp = jResp.IntOf("Contact.DisconnectTimestamp")
ContactId = jResp.stringOf("Contact.Id")
InitialContactId = jResp.stringOf("Contact.InitialContactId")
InitiationMethod = jResp.stringOf("Contact.InitiationMethod")
InitiationTimestamp = jResp.IntOf("Contact.InitiationTimestamp")
LastUpdateTimestamp = jResp.IntOf("Contact.LastUpdateTimestamp")
Name = jResp.stringOf("Contact.Name")
PreviousContactId = jResp.stringOf("Contact.PreviousContactId")
EnqueueTimestamp = jResp.IntOf("Contact.QueueInfo.EnqueueTimestamp")
QueueInfoId = jResp.stringOf("Contact.QueueInfo.Id")
ScheduledTimestamp = jResp.IntOf("Contact.ScheduledTimestamp")

# A sample JSON response body parsed by the above code:

# {
#   "Contact": {
#     "AgentInfo": {
#       "ConnectedToAgentTimestamp": number,
#       "Id": "string"
#     },
#     "Arn": "string",
#     "Channel": "string",
#     "Description": "string",
#     "DisconnectTimestamp": number,
#     "Id": "string",
#     "InitialContactId": "string",
#     "InitiationMethod": "string",
#     "InitiationTimestamp": number,
#     "LastUpdateTimestamp": number,
#     "Name": "string",
#     "PreviousContactId": "string",
#     "QueueInfo": {
#       "EnqueueTimestamp": number,
#       "Id": "string"
#     },
#     "ScheduledTimestamp": number
#   }
# }