Chilkat Online Tools

ListRealtimeContactAnalysisSegments Powershell Example

Amazon Connect Contact Lens

Add-Type -Path "C:\chilkat\ChilkatDotNet47-9.5.0-x64\ChilkatDotNet47.dll"

# This example requires the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$rest = New-Object Chilkat.Rest

$authAws = New-Object Chilkat.AuthAws
$authAws.AccessKey = "AWS_ACCESS_KEY"
$authAws.SecretKey = "AWS_SECRET_KEY"

# Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
$authAws.Region = "us-west-2"
$authAws.ServiceName = "connect"
# SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
$rest.SetAuthAws($authAws)

# URL: https://contact-lens.us-west-2.amazonaws.com/
# Use the same region as specified above.
$success = $rest.Connect("contact-lens.us-west-2.amazonaws.com",443,$true,$true)
if ($success -ne $true) {
    $("ConnectFailReason: " + $rest.ConnectFailReason)
    $($rest.LastErrorText)
    exit
}

# The following code creates the JSON request body.
# The JSON created by this code is shown below.

# Use this online tool to generate code from sample JSON:
# Generate Code to Create JSON

$json = New-Object Chilkat.JsonObject
$json.UpdateString("ContactId","string")
$json.UpdateString("InstanceId","string")
$json.UpdateInt("MaxResults",123)
$json.UpdateString("NextToken","string")

# The JSON request body created by the above code:

# {
#   "ContactId": "string",
#   "InstanceId": "string",
#   "MaxResults": number,
#   "NextToken": "string"
# }

$rest.AddHeader("Content-Type","application/x-amz-json-1.1")
$rest.AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments")

$sbRequestBody = New-Object Chilkat.StringBuilder
$json.EmitSb($sbRequestBody)
$sbResponseBody = New-Object Chilkat.StringBuilder
$success = $rest.FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",$sbRequestBody,$sbResponseBody)
if ($success -ne $true) {
    $($rest.LastErrorText)
    exit
}

$respStatusCode = $rest.ResponseStatusCode
$("response status code = " + $respStatusCode)
if ($respStatusCode -ne 200) {
    $("Response Header:")
    $($rest.ResponseHeader)
    $("Response Body:")
    $($sbResponseBody.GetAsString())
    exit
}

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)

# The following code parses the JSON response.
# A sample JSON response is shown below the sample code.

# Use this online tool to generate parsing code from sample JSON:
# Generate Parsing Code from JSON

$NextToken = $jResp.StringOf("NextToken")
$i = 0
$count_i = $jResp.SizeOfArray("Segments")
while ($i -lt $count_i) {
    $jResp.I = $i
    $BeginOffsetMillis = $jResp.IntOf("Segments[i].Transcript.BeginOffsetMillis")
    $Content = $jResp.StringOf("Segments[i].Transcript.Content")
    $EndOffsetMillis = $jResp.IntOf("Segments[i].Transcript.EndOffsetMillis")
    $Id = $jResp.StringOf("Segments[i].Transcript.Id")
    $ParticipantId = $jResp.StringOf("Segments[i].Transcript.ParticipantId")
    $ParticipantRole = $jResp.StringOf("Segments[i].Transcript.ParticipantRole")
    $Sentiment = $jResp.StringOf("Segments[i].Transcript.Sentiment")
    $j = 0
    $count_j = $jResp.SizeOfArray("Segments[i].Categories.MatchedCategories")
    while ($j -lt $count_j) {
        $jResp.J = $j
        $strVal = $jResp.StringOf("Segments[i].Categories.MatchedCategories[j]")
        $j = $j + 1
    }

    $j = 0
    $count_j = $jResp.SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest")
    while ($j -lt $count_j) {
        $jResp.J = $j
        $BeginOffsetMillis = $jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis")
        $EndOffsetMillis = $jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis")
        $j = $j + 1
    }

    $j = 0
    $count_j = $jResp.SizeOfArray("Segments[i].Transcript.IssuesDetected")
    while ($j -lt $count_j) {
        $jResp.J = $j
        $BeginOffsetChar = $jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar")
        $EndOffsetChar = $jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar")
        $j = $j + 1
    }

    $i = $i + 1
}

# A sample JSON response body parsed by the above code:

# {
#   "NextToken": "string",
#   "Segments": [
#     {
#       "Categories": {
#         "MatchedCategories": [
#           "string"
#         ],
#         "MatchedDetails": {
#           "string": {
#             "PointsOfInterest": [
#               {
#                 "BeginOffsetMillis": number,
#                 "EndOffsetMillis": number
#               }
#             ]
#           }
#         }
#       },
#       "Transcript": {
#         "BeginOffsetMillis": number,
#         "Content": "string",
#         "EndOffsetMillis": number,
#         "Id": "string",
#         "IssuesDetected": [
#           {
#             "CharacterOffsets": {
#               "BeginOffsetChar": number,
#               "EndOffsetChar": number
#             }
#           }
#         ],
#         "ParticipantId": "string",
#         "ParticipantRole": "string",
#         "Sentiment": "string"
#       }
#     }
#   ]
# }