Chilkat Online Tools

ListRealtimeContactAnalysisSegments PowerBuilder Example

Amazon Connect Contact Lens

integer li_rc
oleobject loo_Rest
integer li_Success
oleobject loo_AuthAws
oleobject loo_Json
oleobject loo_SbRequestBody
oleobject loo_SbResponseBody
integer li_RespStatusCode
oleobject loo_JResp
integer li_BeginOffsetMillis
string ls_Content
integer li_EndOffsetMillis
string ls_Id
string ls_ParticipantId
string ls_ParticipantRole
string ls_Sentiment
integer j
integer li_Count_j
string ls_StrVal
integer li_BeginOffsetChar
integer li_EndOffsetChar
string ls_NextToken
integer i
integer li_Count_i

// This example requires the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loo_Rest = create oleobject
li_rc = loo_Rest.ConnectToNewObject("Chilkat_9_5_0.Rest")
if li_rc < 0 then
    destroy loo_Rest
    MessageBox("Error","Connecting to COM object failed")
    return
end if

loo_AuthAws = create oleobject
li_rc = loo_AuthAws.ConnectToNewObject("Chilkat_9_5_0.AuthAws")

loo_AuthAws.AccessKey = "AWS_ACCESS_KEY"
loo_AuthAws.SecretKey = "AWS_SECRET_KEY"

// Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
loo_AuthAws.Region = "us-west-2"
loo_AuthAws.ServiceName = "connect"
// SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
loo_Rest.SetAuthAws(loo_AuthAws)

// URL: https://contact-lens.us-west-2.amazonaws.com/
// Use the same region as specified above.
li_Success = loo_Rest.Connect("contact-lens.us-west-2.amazonaws.com",443,1,1)
if li_Success <> 1 then
    Write-Debug "ConnectFailReason: " + string(loo_Rest.ConnectFailReason)
    Write-Debug loo_Rest.LastErrorText
    destroy loo_Rest
    destroy loo_AuthAws
    return
end if

// The following code creates the JSON request body.
// The JSON created by this code is shown below.

// Use this online tool to generate code from sample JSON:
// Generate Code to Create JSON

loo_Json = create oleobject
li_rc = loo_Json.ConnectToNewObject("Chilkat_9_5_0.JsonObject")

loo_Json.UpdateString("ContactId","string")
loo_Json.UpdateString("InstanceId","string")
loo_Json.UpdateInt("MaxResults",123)
loo_Json.UpdateString("NextToken","string")

// The JSON request body created by the above code:

// {
//   "ContactId": "string",
//   "InstanceId": "string",
//   "MaxResults": number,
//   "NextToken": "string"
// }

loo_Rest.AddHeader("Content-Type","application/x-amz-json-1.1")
loo_Rest.AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments")

loo_SbRequestBody = create oleobject
li_rc = loo_SbRequestBody.ConnectToNewObject("Chilkat_9_5_0.StringBuilder")

loo_Json.EmitSb(loo_SbRequestBody)
loo_SbResponseBody = create oleobject
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat_9_5_0.StringBuilder")

li_Success = loo_Rest.FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",loo_SbRequestBody,loo_SbResponseBody)
if li_Success <> 1 then
    Write-Debug loo_Rest.LastErrorText
    destroy loo_Rest
    destroy loo_AuthAws
    destroy loo_Json
    destroy loo_SbRequestBody
    destroy loo_SbResponseBody
    return
end if

li_RespStatusCode = loo_Rest.ResponseStatusCode
Write-Debug "response status code = " + string(li_RespStatusCode)
if li_RespStatusCode <> 200 then
    Write-Debug "Response Header:"
    Write-Debug loo_Rest.ResponseHeader
    Write-Debug "Response Body:"
    Write-Debug loo_SbResponseBody.GetAsString()
    destroy loo_Rest
    destroy loo_AuthAws
    destroy loo_Json
    destroy loo_SbRequestBody
    destroy loo_SbResponseBody
    return
end if

loo_JResp = create oleobject
li_rc = loo_JResp.ConnectToNewObject("Chilkat_9_5_0.JsonObject")

loo_JResp.LoadSb(loo_SbResponseBody)

// The following code parses the JSON response.
// A sample JSON response is shown below the sample code.

// Use this online tool to generate parsing code from sample JSON:
// Generate Parsing Code from JSON

ls_NextToken = loo_JResp.StringOf("NextToken")
i = 0
li_Count_i = loo_JResp.SizeOfArray("Segments")
do while i < li_Count_i
    loo_JResp.I = i
    li_BeginOffsetMillis = loo_JResp.IntOf("Segments[i].Transcript.BeginOffsetMillis")
    ls_Content = loo_JResp.StringOf("Segments[i].Transcript.Content")
    li_EndOffsetMillis = loo_JResp.IntOf("Segments[i].Transcript.EndOffsetMillis")
    ls_Id = loo_JResp.StringOf("Segments[i].Transcript.Id")
    ls_ParticipantId = loo_JResp.StringOf("Segments[i].Transcript.ParticipantId")
    ls_ParticipantRole = loo_JResp.StringOf("Segments[i].Transcript.ParticipantRole")
    ls_Sentiment = loo_JResp.StringOf("Segments[i].Transcript.Sentiment")
    j = 0
    li_Count_j = loo_JResp.SizeOfArray("Segments[i].Categories.MatchedCategories")
    do while j < li_Count_j
        loo_JResp.J = j
        ls_StrVal = loo_JResp.StringOf("Segments[i].Categories.MatchedCategories[j]")
        j = j + 1
    loop
    j = 0
    li_Count_j = loo_JResp.SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest")
    do while j < li_Count_j
        loo_JResp.J = j
        li_BeginOffsetMillis = loo_JResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis")
        li_EndOffsetMillis = loo_JResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis")
        j = j + 1
    loop
    j = 0
    li_Count_j = loo_JResp.SizeOfArray("Segments[i].Transcript.IssuesDetected")
    do while j < li_Count_j
        loo_JResp.J = j
        li_BeginOffsetChar = loo_JResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar")
        li_EndOffsetChar = loo_JResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar")
        j = j + 1
    loop
    i = i + 1
loop

// A sample JSON response body parsed by the above code:

// {
//   "NextToken": "string",
//   "Segments": [
//     {
//       "Categories": {
//         "MatchedCategories": [
//           "string"
//         ],
//         "MatchedDetails": {
//           "string": {
//             "PointsOfInterest": [
//               {
//                 "BeginOffsetMillis": number,
//                 "EndOffsetMillis": number
//               }
//             ]
//           }
//         }
//       },
//       "Transcript": {
//         "BeginOffsetMillis": number,
//         "Content": "string",
//         "EndOffsetMillis": number,
//         "Id": "string",
//         "IssuesDetected": [
//           {
//             "CharacterOffsets": {
//               "BeginOffsetChar": number,
//               "EndOffsetChar": number
//             }
//           }
//         ],
//         "ParticipantId": "string",
//         "ParticipantRole": "string",
//         "Sentiment": "string"
//       }
//     }
//   ]
// }


destroy loo_Rest
destroy loo_AuthAws
destroy loo_Json
destroy loo_SbRequestBody
destroy loo_SbResponseBody
destroy loo_JResp