Chilkat Online Tools

ListRealtimeContactAnalysisSegments phpAx Example

Amazon Connect Contact Lens

<?php

// This example requires the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

$rest = new COM("Chilkat_9_5_0.Rest");

$authAws = new COM("Chilkat_9_5_0.AuthAws");
$authAws->AccessKey = 'AWS_ACCESS_KEY';
$authAws->SecretKey = 'AWS_SECRET_KEY';

// Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
$authAws->Region = 'us-west-2';
$authAws->ServiceName = 'connect';
// SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
$rest->SetAuthAws($authAws);

// URL: https://contact-lens.us-west-2.amazonaws.com/
// Use the same region as specified above.
$success = $rest->Connect('contact-lens.us-west-2.amazonaws.com',443,1,1);
if ($success != 1) {
    print 'ConnectFailReason: ' . $rest->ConnectFailReason . "\n";
    print $rest->LastErrorText . "\n";
    exit;
}

// The following code creates the JSON request body.
// The JSON created by this code is shown below.

// Use this online tool to generate code from sample JSON:
// Generate Code to Create JSON

$json = new COM("Chilkat_9_5_0.JsonObject");
$json->UpdateString('ContactId','string');
$json->UpdateString('InstanceId','string');
$json->UpdateInt('MaxResults',123);
$json->UpdateString('NextToken','string');

// The JSON request body created by the above code:

// {
//   "ContactId": "string",
//   "InstanceId": "string",
//   "MaxResults": number,
//   "NextToken": "string"
// }

$rest->AddHeader('Content-Type','application/x-amz-json-1.1');
$rest->AddHeader('X-Amz-Target','ListRealtimeContactAnalysisSegments');

$sbRequestBody = new COM("Chilkat_9_5_0.StringBuilder");
$json->EmitSb($sbRequestBody);
$sbResponseBody = new COM("Chilkat_9_5_0.StringBuilder");
$success = $rest->FullRequestSb('POST','/realtime-contact-analysis/analysis-segments',$sbRequestBody,$sbResponseBody);
if ($success != 1) {
    print $rest->LastErrorText . "\n";
    exit;
}

$respStatusCode = $rest->ResponseStatusCode;
print 'response status code = ' . $respStatusCode . "\n";
if ($respStatusCode != 200) {
    print 'Response Header:' . "\n";
    print $rest->ResponseHeader . "\n";
    print 'Response Body:' . "\n";
    print $sbResponseBody->getAsString() . "\n";
    exit;
}

$jResp = new COM("Chilkat_9_5_0.JsonObject");
$jResp->LoadSb($sbResponseBody);

// The following code parses the JSON response.
// A sample JSON response is shown below the sample code.

// Use this online tool to generate parsing code from sample JSON:
// Generate Parsing Code from JSON

$NextToken = $jResp->stringOf('NextToken');
$i = 0;
$count_i = $jResp->SizeOfArray('Segments');
while ($i < $count_i) {
    $jResp->I = $i;
    $BeginOffsetMillis = $jResp->IntOf('Segments[i].Transcript.BeginOffsetMillis');
    $Content = $jResp->stringOf('Segments[i].Transcript.Content');
    $EndOffsetMillis = $jResp->IntOf('Segments[i].Transcript.EndOffsetMillis');
    $Id = $jResp->stringOf('Segments[i].Transcript.Id');
    $ParticipantId = $jResp->stringOf('Segments[i].Transcript.ParticipantId');
    $ParticipantRole = $jResp->stringOf('Segments[i].Transcript.ParticipantRole');
    $Sentiment = $jResp->stringOf('Segments[i].Transcript.Sentiment');
    $j = 0;
    $count_j = $jResp->SizeOfArray('Segments[i].Categories.MatchedCategories');
    while ($j < $count_j) {
        $jResp->J = $j;
        $strVal = $jResp->stringOf('Segments[i].Categories.MatchedCategories[j]');
        $j = $j + 1;
    }

    $j = 0;
    $count_j = $jResp->SizeOfArray('Segments[i].Categories.MatchedDetails.string.PointsOfInterest');
    while ($j < $count_j) {
        $jResp->J = $j;
        $BeginOffsetMillis = $jResp->IntOf('Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis');
        $EndOffsetMillis = $jResp->IntOf('Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis');
        $j = $j + 1;
    }

    $j = 0;
    $count_j = $jResp->SizeOfArray('Segments[i].Transcript.IssuesDetected');
    while ($j < $count_j) {
        $jResp->J = $j;
        $BeginOffsetChar = $jResp->IntOf('Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar');
        $EndOffsetChar = $jResp->IntOf('Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar');
        $j = $j + 1;
    }

    $i = $i + 1;
}

// A sample JSON response body parsed by the above code:

// {
//   "NextToken": "string",
//   "Segments": [
//     {
//       "Categories": {
//         "MatchedCategories": [
//           "string"
//         ],
//         "MatchedDetails": {
//           "string": {
//             "PointsOfInterest": [
//               {
//                 "BeginOffsetMillis": number,
//                 "EndOffsetMillis": number
//               }
//             ]
//           }
//         }
//       },
//       "Transcript": {
//         "BeginOffsetMillis": number,
//         "Content": "string",
//         "EndOffsetMillis": number,
//         "Id": "string",
//         "IssuesDetected": [
//           {
//             "CharacterOffsets": {
//               "BeginOffsetChar": number,
//               "EndOffsetChar": number
//             }
//           }
//         ],
//         "ParticipantId": "string",
//         "ParticipantRole": "string",
//         "Sentiment": "string"
//       }
//     }
//   ]
// }

?>