Chilkat Online Tools

ListRealtimeContactAnalysisSegments Perl Example

Amazon Connect Contact Lens

use chilkat();

# This example requires the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$rest = chilkat::CkRest->new();

$authAws = chilkat::CkAuthAws->new();
$authAws->put_AccessKey("AWS_ACCESS_KEY");
$authAws->put_SecretKey("AWS_SECRET_KEY");

# Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
$authAws->put_Region("us-west-2");
$authAws->put_ServiceName("connect");
# SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
$rest->SetAuthAws($authAws);

# URL: https://contact-lens.us-west-2.amazonaws.com/
# Use the same region as specified above.
$success = $rest->Connect("contact-lens.us-west-2.amazonaws.com",443,1,1);
if ($success != 1) {
    print "ConnectFailReason: " . $rest->get_ConnectFailReason() . "\r\n";
    print $rest->lastErrorText() . "\r\n";
    exit;
}

# The following code creates the JSON request body.
# The JSON created by this code is shown below.

# Use this online tool to generate code from sample JSON:
# Generate Code to Create JSON

$json = chilkat::CkJsonObject->new();
$json->UpdateString("ContactId","string");
$json->UpdateString("InstanceId","string");
$json->UpdateInt("MaxResults",123);
$json->UpdateString("NextToken","string");

# The JSON request body created by the above code:

# {
#   "ContactId": "string",
#   "InstanceId": "string",
#   "MaxResults": number,
#   "NextToken": "string"
# }

$rest->AddHeader("Content-Type","application/x-amz-json-1.1");
$rest->AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments");

$sbRequestBody = chilkat::CkStringBuilder->new();
$json->EmitSb($sbRequestBody);
$sbResponseBody = chilkat::CkStringBuilder->new();
$success = $rest->FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",$sbRequestBody,$sbResponseBody);
if ($success != 1) {
    print $rest->lastErrorText() . "\r\n";
    exit;
}

$respStatusCode = $rest->get_ResponseStatusCode();
print "response status code = " . $respStatusCode . "\r\n";
if ($respStatusCode != 200) {
    print "Response Header:" . "\r\n";
    print $rest->responseHeader() . "\r\n";
    print "Response Body:" . "\r\n";
    print $sbResponseBody->getAsString() . "\r\n";
    exit;
}

$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);

# The following code parses the JSON response.
# A sample JSON response is shown below the sample code.

# Use this online tool to generate parsing code from sample JSON:
# Generate Parsing Code from JSON

$NextToken = $jResp->stringOf("NextToken");
$i = 0;
$count_i = $jResp->SizeOfArray("Segments");
while ($i < $count_i) {
    $jResp->put_I($i);
    $BeginOffsetMillis = $jResp->IntOf("Segments[i].Transcript.BeginOffsetMillis");
    $Content = $jResp->stringOf("Segments[i].Transcript.Content");
    $EndOffsetMillis = $jResp->IntOf("Segments[i].Transcript.EndOffsetMillis");
    $Id = $jResp->stringOf("Segments[i].Transcript.Id");
    $ParticipantId = $jResp->stringOf("Segments[i].Transcript.ParticipantId");
    $ParticipantRole = $jResp->stringOf("Segments[i].Transcript.ParticipantRole");
    $Sentiment = $jResp->stringOf("Segments[i].Transcript.Sentiment");
    $j = 0;
    $count_j = $jResp->SizeOfArray("Segments[i].Categories.MatchedCategories");
    while ($j < $count_j) {
        $jResp->put_J($j);
        $strVal = $jResp->stringOf("Segments[i].Categories.MatchedCategories[j]");
        $j = $j + 1;
    }

    $j = 0;
    $count_j = $jResp->SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest");
    while ($j < $count_j) {
        $jResp->put_J($j);
        $BeginOffsetMillis = $jResp->IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis");
        $EndOffsetMillis = $jResp->IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis");
        $j = $j + 1;
    }

    $j = 0;
    $count_j = $jResp->SizeOfArray("Segments[i].Transcript.IssuesDetected");
    while ($j < $count_j) {
        $jResp->put_J($j);
        $BeginOffsetChar = $jResp->IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar");
        $EndOffsetChar = $jResp->IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar");
        $j = $j + 1;
    }

    $i = $i + 1;
}

# A sample JSON response body parsed by the above code:

# {
#   "NextToken": "string",
#   "Segments": [
#     {
#       "Categories": {
#         "MatchedCategories": [
#           "string"
#         ],
#         "MatchedDetails": {
#           "string": {
#             "PointsOfInterest": [
#               {
#                 "BeginOffsetMillis": number,
#                 "EndOffsetMillis": number
#               }
#             ]
#           }
#         }
#       },
#       "Transcript": {
#         "BeginOffsetMillis": number,
#         "Content": "string",
#         "EndOffsetMillis": number,
#         "Id": "string",
#         "IssuesDetected": [
#           {
#             "CharacterOffsets": {
#               "BeginOffsetChar": number,
#               "EndOffsetChar": number
#             }
#           }
#         ],
#         "ParticipantId": "string",
#         "ParticipantRole": "string",
#         "Sentiment": "string"
#       }
#     }
#   ]
# }