Chilkat Online Tools

ListRealtimeContactAnalysisSegments Java Example

Amazon Connect Contact Lens

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example requires the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkRest rest = new CkRest();
    boolean success;

    CkAuthAws authAws = new CkAuthAws();
    authAws.put_AccessKey("AWS_ACCESS_KEY");
    authAws.put_SecretKey("AWS_SECRET_KEY");

    // Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
    authAws.put_Region("us-west-2");
    authAws.put_ServiceName("connect");
    // SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
    rest.SetAuthAws(authAws);

    // URL: https://contact-lens.us-west-2.amazonaws.com/
    // Use the same region as specified above.
    success = rest.Connect("contact-lens.us-west-2.amazonaws.com",443,true,true);
    if (success != true) {
        System.out.println("ConnectFailReason: " + rest.get_ConnectFailReason());
        System.out.println(rest.lastErrorText());
        return;
        }

    // The following code creates the JSON request body.
    // The JSON created by this code is shown below.

    // Use this online tool to generate code from sample JSON:
    // Generate Code to Create JSON

    CkJsonObject json = new CkJsonObject();
    json.UpdateString("ContactId","string");
    json.UpdateString("InstanceId","string");
    json.UpdateInt("MaxResults",123);
    json.UpdateString("NextToken","string");

    // The JSON request body created by the above code:

    // {
    //   "ContactId": "string",
    //   "InstanceId": "string",
    //   "MaxResults": number,
    //   "NextToken": "string"
    // }

    rest.AddHeader("Content-Type","application/x-amz-json-1.1");
    rest.AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments");

    CkStringBuilder sbRequestBody = new CkStringBuilder();
    json.EmitSb(sbRequestBody);
    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = rest.FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",sbRequestBody,sbResponseBody);
    if (success != true) {
        System.out.println(rest.lastErrorText());
        return;
        }

    int respStatusCode = rest.get_ResponseStatusCode();
    System.out.println("response status code = " + respStatusCode);
    if (respStatusCode != 200) {
        System.out.println("Response Header:");
        System.out.println(rest.responseHeader());
        System.out.println("Response Body:");
        System.out.println(sbResponseBody.getAsString());
        return;
        }

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);

    // The following code parses the JSON response.
    // A sample JSON response is shown below the sample code.

    // Use this online tool to generate parsing code from sample JSON:
    // Generate Parsing Code from JSON

    int BeginOffsetMillis;
    String Content;
    int EndOffsetMillis;
    String Id;
    String ParticipantId;
    String ParticipantRole;
    String Sentiment;
    int j;
    int count_j;
    String strVal;
    int BeginOffsetChar;
    int EndOffsetChar;

    String NextToken = jResp.stringOf("NextToken");
    int i = 0;
    int count_i = jResp.SizeOfArray("Segments");
    while (i < count_i) {
        jResp.put_I(i);
        BeginOffsetMillis = jResp.IntOf("Segments[i].Transcript.BeginOffsetMillis");
        Content = jResp.stringOf("Segments[i].Transcript.Content");
        EndOffsetMillis = jResp.IntOf("Segments[i].Transcript.EndOffsetMillis");
        Id = jResp.stringOf("Segments[i].Transcript.Id");
        ParticipantId = jResp.stringOf("Segments[i].Transcript.ParticipantId");
        ParticipantRole = jResp.stringOf("Segments[i].Transcript.ParticipantRole");
        Sentiment = jResp.stringOf("Segments[i].Transcript.Sentiment");
        j = 0;
        count_j = jResp.SizeOfArray("Segments[i].Categories.MatchedCategories");
        while (j < count_j) {
            jResp.put_J(j);
            strVal = jResp.stringOf("Segments[i].Categories.MatchedCategories[j]");
            j = j+1;
            }

        j = 0;
        count_j = jResp.SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest");
        while (j < count_j) {
            jResp.put_J(j);
            BeginOffsetMillis = jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis");
            EndOffsetMillis = jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis");
            j = j+1;
            }

        j = 0;
        count_j = jResp.SizeOfArray("Segments[i].Transcript.IssuesDetected");
        while (j < count_j) {
            jResp.put_J(j);
            BeginOffsetChar = jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar");
            EndOffsetChar = jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar");
            j = j+1;
            }

        i = i+1;
        }

    // A sample JSON response body parsed by the above code:

    // {
    //   "NextToken": "string",
    //   "Segments": [
    //     {
    //       "Categories": {
    //         "MatchedCategories": [
    //           "string"
    //         ],
    //         "MatchedDetails": {
    //           "string": {
    //             "PointsOfInterest": [
    //               {
    //                 "BeginOffsetMillis": number,
    //                 "EndOffsetMillis": number
    //               }
    //             ]
    //           }
    //         }
    //       },
    //       "Transcript": {
    //         "BeginOffsetMillis": number,
    //         "Content": "string",
    //         "EndOffsetMillis": number,
    //         "Id": "string",
    //         "IssuesDetected": [
    //           {
    //             "CharacterOffsets": {
    //               "BeginOffsetChar": number,
    //               "EndOffsetChar": number
    //             }
    //           }
    //         ],
    //         "ParticipantId": "string",
    //         "ParticipantRole": "string",
    //         "Sentiment": "string"
    //       }
    //     }
    //   ]
    // }
  }
}