Chilkat Online Tools

ListRealtimeContactAnalysisSegments delphiDll Example

Amazon Connect Contact Lens

var
rest: HCkRest;
success: Boolean;
authAws: HCkAuthAws;
json: HCkJsonObject;
sbRequestBody: HCkStringBuilder;
sbResponseBody: HCkStringBuilder;
respStatusCode: Integer;
jResp: HCkJsonObject;
BeginOffsetMillis: Integer;
Content: PWideChar;
EndOffsetMillis: Integer;
Id: PWideChar;
ParticipantId: PWideChar;
ParticipantRole: PWideChar;
Sentiment: PWideChar;
j: Integer;
count_j: Integer;
strVal: PWideChar;
BeginOffsetChar: Integer;
EndOffsetChar: Integer;
NextToken: PWideChar;
i: Integer;
count_i: Integer;

begin
// This example requires the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

rest := CkRest_Create();

authAws := CkAuthAws_Create();
CkAuthAws_putAccessKey(authAws,'AWS_ACCESS_KEY');
CkAuthAws_putSecretKey(authAws,'AWS_SECRET_KEY');

// Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
CkAuthAws_putRegion(authAws,'us-west-2');
CkAuthAws_putServiceName(authAws,'connect');
// SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
CkRest_SetAuthAws(rest,authAws);

// URL: https://contact-lens.us-west-2.amazonaws.com/
// Use the same region as specified above.
success := CkRest_Connect(rest,'contact-lens.us-west-2.amazonaws.com',443,True,True);
if (success <> True) then
  begin
    Memo1.Lines.Add('ConnectFailReason: ' + IntToStr(CkRest_getConnectFailReason(rest)));
    Memo1.Lines.Add(CkRest__lastErrorText(rest));
    Exit;
  end;

// The following code creates the JSON request body.
// The JSON created by this code is shown below.

// Use this online tool to generate code from sample JSON:
// Generate Code to Create JSON

json := CkJsonObject_Create();
CkJsonObject_UpdateString(json,'ContactId','string');
CkJsonObject_UpdateString(json,'InstanceId','string');
CkJsonObject_UpdateInt(json,'MaxResults',123);
CkJsonObject_UpdateString(json,'NextToken','string');

// The JSON request body created by the above code:

// {
//   "ContactId": "string",
//   "InstanceId": "string",
//   "MaxResults": number,
//   "NextToken": "string"
// }

CkRest_AddHeader(rest,'Content-Type','application/x-amz-json-1.1');
CkRest_AddHeader(rest,'X-Amz-Target','ListRealtimeContactAnalysisSegments');

sbRequestBody := CkStringBuilder_Create();
CkJsonObject_EmitSb(json,sbRequestBody);
sbResponseBody := CkStringBuilder_Create();
success := CkRest_FullRequestSb(rest,'POST','/realtime-contact-analysis/analysis-segments',sbRequestBody,sbResponseBody);
if (success <> True) then
  begin
    Memo1.Lines.Add(CkRest__lastErrorText(rest));
    Exit;
  end;
respStatusCode := CkRest_getResponseStatusCode(rest);
Memo1.Lines.Add('response status code = ' + IntToStr(respStatusCode));
if (respStatusCode <> 200) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(CkRest__responseHeader(rest));
    Memo1.Lines.Add('Response Body:');
    Memo1.Lines.Add(CkStringBuilder__getAsString(sbResponseBody));
    Exit;
  end;

jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);

// The following code parses the JSON response.
// A sample JSON response is shown below the sample code.

// Use this online tool to generate parsing code from sample JSON:
// Generate Parsing Code from JSON

NextToken := CkJsonObject__stringOf(jResp,'NextToken');
i := 0;
count_i := CkJsonObject_SizeOfArray(jResp,'Segments');
while i < count_i do
  begin
    CkJsonObject_putI(jResp,i);
    BeginOffsetMillis := CkJsonObject_IntOf(jResp,'Segments[i].Transcript.BeginOffsetMillis');
    Content := CkJsonObject__stringOf(jResp,'Segments[i].Transcript.Content');
    EndOffsetMillis := CkJsonObject_IntOf(jResp,'Segments[i].Transcript.EndOffsetMillis');
    Id := CkJsonObject__stringOf(jResp,'Segments[i].Transcript.Id');
    ParticipantId := CkJsonObject__stringOf(jResp,'Segments[i].Transcript.ParticipantId');
    ParticipantRole := CkJsonObject__stringOf(jResp,'Segments[i].Transcript.ParticipantRole');
    Sentiment := CkJsonObject__stringOf(jResp,'Segments[i].Transcript.Sentiment');
    j := 0;
    count_j := CkJsonObject_SizeOfArray(jResp,'Segments[i].Categories.MatchedCategories');
    while j < count_j do
      begin
        CkJsonObject_putJ(jResp,j);
        strVal := CkJsonObject__stringOf(jResp,'Segments[i].Categories.MatchedCategories[j]');
        j := j + 1;
      end;

    j := 0;
    count_j := CkJsonObject_SizeOfArray(jResp,'Segments[i].Categories.MatchedDetails.string.PointsOfInterest');
    while j < count_j do
      begin
        CkJsonObject_putJ(jResp,j);
        BeginOffsetMillis := CkJsonObject_IntOf(jResp,'Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis');
        EndOffsetMillis := CkJsonObject_IntOf(jResp,'Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis');
        j := j + 1;
      end;

    j := 0;
    count_j := CkJsonObject_SizeOfArray(jResp,'Segments[i].Transcript.IssuesDetected');
    while j < count_j do
      begin
        CkJsonObject_putJ(jResp,j);
        BeginOffsetChar := CkJsonObject_IntOf(jResp,'Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar');
        EndOffsetChar := CkJsonObject_IntOf(jResp,'Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar');
        j := j + 1;
      end;

    i := i + 1;
  end;

// A sample JSON response body parsed by the above code:

// {
//   "NextToken": "string",
//   "Segments": [
//     {
//       "Categories": {
//         "MatchedCategories": [
//           "string"
//         ],
//         "MatchedDetails": {
//           "string": {
//             "PointsOfInterest": [
//               {
//                 "BeginOffsetMillis": number,
//                 "EndOffsetMillis": number
//               }
//             ]
//           }
//         }
//       },
//       "Transcript": {
//         "BeginOffsetMillis": number,
//         "Content": "string",
//         "EndOffsetMillis": number,
//         "Id": "string",
//         "IssuesDetected": [
//           {
//             "CharacterOffsets": {
//               "BeginOffsetChar": number,
//               "EndOffsetChar": number
//             }
//           }
//         ],
//         "ParticipantId": "string",
//         "ParticipantRole": "string",
//         "Sentiment": "string"
//       }
//     }
//   ]
// }

CkRest_Dispose(rest);
CkAuthAws_Dispose(authAws);
CkJsonObject_Dispose(json);
CkStringBuilder_Dispose(sbRequestBody);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);