Chilkat Online Tools

ListRealtimeContactAnalysisSegments delphiAx Example

Amazon Connect Contact Lens

var
rest: TChilkatRest;
success: Integer;
authAws: TChilkatAuthAws;
json: TChilkatJsonObject;
sbRequestBody: TChilkatStringBuilder;
sbResponseBody: TChilkatStringBuilder;
respStatusCode: Integer;
jResp: TChilkatJsonObject;
BeginOffsetMillis: Integer;
Content: WideString;
EndOffsetMillis: Integer;
Id: WideString;
ParticipantId: WideString;
ParticipantRole: WideString;
Sentiment: WideString;
j: Integer;
count_j: Integer;
strVal: WideString;
BeginOffsetChar: Integer;
EndOffsetChar: Integer;
NextToken: WideString;
i: Integer;
count_i: Integer;

begin
// This example requires the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

rest := TChilkatRest.Create(Self);

authAws := TChilkatAuthAws.Create(Self);
authAws.AccessKey := 'AWS_ACCESS_KEY';
authAws.SecretKey := 'AWS_SECRET_KEY';

// Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
authAws.Region := 'us-west-2';
authAws.ServiceName := 'connect';
// SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
rest.SetAuthAws(authAws.ControlInterface);

// URL: https://contact-lens.us-west-2.amazonaws.com/
// Use the same region as specified above.
success := rest.Connect('contact-lens.us-west-2.amazonaws.com',443,1,1);
if (success <> 1) then
  begin
    Memo1.Lines.Add('ConnectFailReason: ' + IntToStr(rest.ConnectFailReason));
    Memo1.Lines.Add(rest.LastErrorText);
    Exit;
  end;

// The following code creates the JSON request body.
// The JSON created by this code is shown below.

// Use this online tool to generate code from sample JSON:
// Generate Code to Create JSON

json := TChilkatJsonObject.Create(Self);
json.UpdateString('ContactId','string');
json.UpdateString('InstanceId','string');
json.UpdateInt('MaxResults',123);
json.UpdateString('NextToken','string');

// The JSON request body created by the above code:

// {
//   "ContactId": "string",
//   "InstanceId": "string",
//   "MaxResults": number,
//   "NextToken": "string"
// }

rest.AddHeader('Content-Type','application/x-amz-json-1.1');
rest.AddHeader('X-Amz-Target','ListRealtimeContactAnalysisSegments');

sbRequestBody := TChilkatStringBuilder.Create(Self);
json.EmitSb(sbRequestBody.ControlInterface);
sbResponseBody := TChilkatStringBuilder.Create(Self);
success := rest.FullRequestSb('POST','/realtime-contact-analysis/analysis-segments',sbRequestBody.ControlInterface,sbResponseBody.ControlInterface);
if (success <> 1) then
  begin
    Memo1.Lines.Add(rest.LastErrorText);
    Exit;
  end;
respStatusCode := rest.ResponseStatusCode;
Memo1.Lines.Add('response status code = ' + IntToStr(respStatusCode));
if (respStatusCode <> 200) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(rest.ResponseHeader);
    Memo1.Lines.Add('Response Body:');
    Memo1.Lines.Add(sbResponseBody.GetAsString());
    Exit;
  end;

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);

// The following code parses the JSON response.
// A sample JSON response is shown below the sample code.

// Use this online tool to generate parsing code from sample JSON:
// Generate Parsing Code from JSON

NextToken := jResp.StringOf('NextToken');
i := 0;
count_i := jResp.SizeOfArray('Segments');
while i < count_i do
  begin
    jResp.I := i;
    BeginOffsetMillis := jResp.IntOf('Segments[i].Transcript.BeginOffsetMillis');
    Content := jResp.StringOf('Segments[i].Transcript.Content');
    EndOffsetMillis := jResp.IntOf('Segments[i].Transcript.EndOffsetMillis');
    Id := jResp.StringOf('Segments[i].Transcript.Id');
    ParticipantId := jResp.StringOf('Segments[i].Transcript.ParticipantId');
    ParticipantRole := jResp.StringOf('Segments[i].Transcript.ParticipantRole');
    Sentiment := jResp.StringOf('Segments[i].Transcript.Sentiment');
    j := 0;
    count_j := jResp.SizeOfArray('Segments[i].Categories.MatchedCategories');
    while j < count_j do
      begin
        jResp.J := j;
        strVal := jResp.StringOf('Segments[i].Categories.MatchedCategories[j]');
        j := j + 1;
      end;

    j := 0;
    count_j := jResp.SizeOfArray('Segments[i].Categories.MatchedDetails.string.PointsOfInterest');
    while j < count_j do
      begin
        jResp.J := j;
        BeginOffsetMillis := jResp.IntOf('Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis');
        EndOffsetMillis := jResp.IntOf('Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis');
        j := j + 1;
      end;

    j := 0;
    count_j := jResp.SizeOfArray('Segments[i].Transcript.IssuesDetected');
    while j < count_j do
      begin
        jResp.J := j;
        BeginOffsetChar := jResp.IntOf('Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar');
        EndOffsetChar := jResp.IntOf('Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar');
        j := j + 1;
      end;

    i := i + 1;
  end;

// A sample JSON response body parsed by the above code:

// {
//   "NextToken": "string",
//   "Segments": [
//     {
//       "Categories": {
//         "MatchedCategories": [
//           "string"
//         ],
//         "MatchedDetails": {
//           "string": {
//             "PointsOfInterest": [
//               {
//                 "BeginOffsetMillis": number,
//                 "EndOffsetMillis": number
//               }
//             ]
//           }
//         }
//       },
//       "Transcript": {
//         "BeginOffsetMillis": number,
//         "Content": "string",
//         "EndOffsetMillis": number,
//         "Id": "string",
//         "IssuesDetected": [
//           {
//             "CharacterOffsets": {
//               "BeginOffsetChar": number,
//               "EndOffsetChar": number
//             }
//           }
//         ],
//         "ParticipantId": "string",
//         "ParticipantRole": "string",
//         "Sentiment": "string"
//       }
//     }
//   ]
// }