Chilkat Tools

ListRealtimeContactAnalysisSegments Classic ASP Example

Amazon Connect Contact Lens

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<%
' This example requires the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

set rest = Server.CreateObject("Chilkat_9_5_0.Rest")

set authAws = Server.CreateObject("Chilkat_9_5_0.AuthAws")
authAws.AccessKey = "AWS_ACCESS_KEY"
authAws.SecretKey = "AWS_SECRET_KEY"

' Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
authAws.Region = "us-west-2"
authAws.ServiceName = "connect"
' SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
success = rest.SetAuthAws(authAws)

' URL: https://contact-lens.us-west-2.amazonaws.com/
' Use the same region as specified above.
success = rest.Connect("contact-lens.us-west-2.amazonaws.com",443,1,1)
If (success <> 1) Then
    Response.Write "<pre>" & Server.HTMLEncode( "ConnectFailReason: " & rest.ConnectFailReason) & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( rest.LastErrorText) & "</pre>"
    Response.End
End If

' The following code creates the JSON request body.
' The JSON created by this code is shown below.

' Use this online tool to generate code from sample JSON:
' Generate Code to Create JSON

set json = Server.CreateObject("Chilkat_9_5_0.JsonObject")
success = json.UpdateString("ContactId","string")
success = json.UpdateString("InstanceId","string")
success = json.UpdateInt("MaxResults",123)
success = json.UpdateString("NextToken","string")

' The JSON request body created by the above code:

' {
'   "ContactId": "string",
'   "InstanceId": "string",
'   "MaxResults": number,
'   "NextToken": "string"
' }

success = rest.AddHeader("Content-Type","application/x-amz-json-1.1")
success = rest.AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments")

set sbRequestBody = Server.CreateObject("Chilkat_9_5_0.StringBuilder")
success = json.EmitSb(sbRequestBody)
set sbResponseBody = Server.CreateObject("Chilkat_9_5_0.StringBuilder")
success = rest.FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",sbRequestBody,sbResponseBody)
If (success <> 1) Then
    Response.Write "<pre>" & Server.HTMLEncode( rest.LastErrorText) & "</pre>"
    Response.End
End If

respStatusCode = rest.ResponseStatusCode
Response.Write "<pre>" & Server.HTMLEncode( "response status code = " & respStatusCode) & "</pre>"
If (respStatusCode <> 200) Then
    Response.Write "<pre>" & Server.HTMLEncode( "Response Header:") & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( rest.ResponseHeader) & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( "Response Body:") & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( sbResponseBody.GetAsString()) & "</pre>"
    Response.End
End If

set jResp = Server.CreateObject("Chilkat_9_5_0.JsonObject")
success = jResp.LoadSb(sbResponseBody)

' The following code parses the JSON response.
' A sample JSON response is shown below the sample code.

' Use this online tool to generate parsing code from sample JSON:
' Generate Parsing Code from JSON

NextToken = jResp.StringOf("NextToken")
i = 0
count_i = jResp.SizeOfArray("Segments")
Do While i < count_i
    jResp.I = i
    BeginOffsetMillis = jResp.IntOf("Segments[i].Transcript.BeginOffsetMillis")
    Content = jResp.StringOf("Segments[i].Transcript.Content")
    EndOffsetMillis = jResp.IntOf("Segments[i].Transcript.EndOffsetMillis")
    Id = jResp.StringOf("Segments[i].Transcript.Id")
    ParticipantId = jResp.StringOf("Segments[i].Transcript.ParticipantId")
    ParticipantRole = jResp.StringOf("Segments[i].Transcript.ParticipantRole")
    Sentiment = jResp.StringOf("Segments[i].Transcript.Sentiment")
    j = 0
    count_j = jResp.SizeOfArray("Segments[i].Categories.MatchedCategories")
    Do While j < count_j
        jResp.J = j
        strVal = jResp.StringOf("Segments[i].Categories.MatchedCategories[j]")
        j = j + 1
    Loop
    j = 0
    count_j = jResp.SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest")
    Do While j < count_j
        jResp.J = j
        BeginOffsetMillis = jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis")
        EndOffsetMillis = jResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis")
        j = j + 1
    Loop
    j = 0
    count_j = jResp.SizeOfArray("Segments[i].Transcript.IssuesDetected")
    Do While j < count_j
        jResp.J = j
        BeginOffsetChar = jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar")
        EndOffsetChar = jResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar")
        j = j + 1
    Loop
    i = i + 1
Loop

' A sample JSON response body parsed by the above code:

' {
'   "NextToken": "string",
'   "Segments": [
'     {
'       "Categories": {
'         "MatchedCategories": [
'           "string"
'         ],
'         "MatchedDetails": {
'           "string": {
'             "PointsOfInterest": [
'               {
'                 "BeginOffsetMillis": number,
'                 "EndOffsetMillis": number
'               }
'             ]
'           }
'         }
'       },
'       "Transcript": {
'         "BeginOffsetMillis": number,
'         "Content": "string",
'         "EndOffsetMillis": number,
'         "Id": "string",
'         "IssuesDetected": [
'           {
'             "CharacterOffsets": {
'               "BeginOffsetChar": number,
'               "EndOffsetChar": number
'             }
'           }
'         ],
'         "ParticipantId": "string",
'         "ParticipantRole": "string",
'         "Sentiment": "string"
'       }
'     }
'   ]
' }

%>
</body>
</html>
Chilkat Online Tools

ListRealtimeContactAnalysisSegments Classic ASP Example

Amazon Connect Contact Lens
