Chilkat Online Tools

Xojo / Support API / Create OLA Policy

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

http.SetRequestHeader "Accept","application/json"

Dim resp As Chilkat.HttpResponse
resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/olas/policies")
If (http.LastMethodSuccess = False) Then
    System.DebugLog(http.LastErrorText)
    Return
End If

Dim sbResponseBody As New Chilkat.StringBuilder
success = resp.GetBodySb(sbResponseBody)

Dim jResp As New Chilkat.JsonObject
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

System.DebugLog("Response Body:")
System.DebugLog(jResp.Emit())

Dim respStatusCode As Int32
respStatusCode = resp.StatusCode
System.DebugLog("Response Status Code = " + Str(respStatusCode))
If (respStatusCode >= 400) Then
    System.DebugLog("Response Header:")
    System.DebugLog(resp.Header)
    System.DebugLog("Failed.")

    Return
End If

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "ola_policy": {
//     "title": "<string>",
//     "filter": {
//       "all": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "any": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ]
//     },
//     "created_at": "<dateTime>",
//     "description": "<string>",
//     "id": "<integer>",
//     "policy_metrics": [
//       {
//         "business_hours": "<boolean>",
//         "metric": "<string>",
//         "priority": "<string>",
//         "target": "<integer>"
//       },
//       {
//         "business_hours": "<boolean>",
//         "metric": "<string>",
//         "priority": "<string>",
//         "target": "<integer>"
//       }
//     ],
//     "position": "<integer>",
//     "updated_at": "<dateTime>",
//     "url": "<string>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Dim field As String
Dim operator As String
Dim value As String
Dim business_hours As String
Dim metric As String
Dim priority As String
Dim target As String

Dim Title As String
Title = jResp.StringOf("ola_policy.title")
Dim Created_at As String
Created_at = jResp.StringOf("ola_policy.created_at")
Dim Description As String
Description = jResp.StringOf("ola_policy.description")
Dim Id As String
Id = jResp.StringOf("ola_policy.id")
Dim Position As String
Position = jResp.StringOf("ola_policy.position")
Dim Updated_at As String
Updated_at = jResp.StringOf("ola_policy.updated_at")
Dim v_Url As String
v_Url = jResp.StringOf("ola_policy.url")
Dim i As Int32
i = 0
Dim count_i As Int32
count_i = jResp.SizeOfArray("ola_policy.filter.all")
While i < count_i
    jResp.I = i
    field = jResp.StringOf("ola_policy.filter.all[i].field")
    operator = jResp.StringOf("ola_policy.filter.all[i].operator")
    value = jResp.StringOf("ola_policy.filter.all[i].value")
    i = i + 1
Wend
i = 0
count_i = jResp.SizeOfArray("ola_policy.filter.any")
While i < count_i
    jResp.I = i
    field = jResp.StringOf("ola_policy.filter.any[i].field")
    operator = jResp.StringOf("ola_policy.filter.any[i].operator")
    value = jResp.StringOf("ola_policy.filter.any[i].value")
    i = i + 1
Wend
i = 0
count_i = jResp.SizeOfArray("ola_policy.policy_metrics")
While i < count_i
    jResp.I = i
    business_hours = jResp.StringOf("ola_policy.policy_metrics[i].business_hours")
    metric = jResp.StringOf("ola_policy.policy_metrics[i].metric")
    priority = jResp.StringOf("ola_policy.policy_metrics[i].priority")
    target = jResp.StringOf("ola_policy.policy_metrics[i].target")
    i = i + 1
Wend

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies

Postman Collection Item JSON

{
  "name": "Create OLA Policy",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/olas/policies",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "olas",
        "policies"
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/olas/policies",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "olas",
            "policies"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"ola_policy\": {\n    \"title\": \"<string>\",\n    \"filter\": {\n      \"all\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"any\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ]\n    },\n    \"created_at\": \"<dateTime>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"policy_metrics\": [\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      },\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      }\n    ],\n    \"position\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}