Chilkat Online Tools

TCL / Sunshine Conversations API / Create Switchboard Integration

Back to Collection Items

load ./chilkat.dll

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

set http [new_CkHttp]

CkHttp_put_BasicAuth $http 1
CkHttp_put_Login $http "username"
CkHttp_put_Password $http "password"

# Use this online tool to generate code from sample JSON: Generate Code to Create JSON

# The following JSON is sent in the request body.

# {
#   "name": "bot",
#   "integrationType": "zd:agentWorkspace",
#   "deliverStandbyEvents": true,
#   "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
#   "messageHistoryCount": 5
# }

set json [new_CkJsonObject]

CkJsonObject_UpdateString $json "name" "bot"
CkJsonObject_UpdateString $json "integrationType" "zd:agentWorkspace"
CkJsonObject_UpdateBool $json "deliverStandbyEvents" 1
CkJsonObject_UpdateString $json "nextSwitchboardIntegrationId" "5ef21b86e933b7355c11c606"
CkJsonObject_UpdateInt $json "messageHistoryCount" 5

CkHttp_SetRequestHeader $http "Content-Type" "application/json"

# resp is a CkHttpResponse
set resp [CkHttp_PostJson3 $http "https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations" "application/json" $json]
if {[CkHttp_get_LastMethodSuccess $http] == 0} then {
    puts [CkHttp_lastErrorText $http]
    delete_CkHttp $http
    delete_CkJsonObject $json
    exit
}

set sbResponseBody [new_CkStringBuilder]

CkHttpResponse_GetBodySb $resp $sbResponseBody

set jResp [new_CkJsonObject]

CkJsonObject_LoadSb $jResp $sbResponseBody
CkJsonObject_put_EmitCompact $jResp 0

puts "Response Body:"
puts [CkJsonObject_emit $jResp]

set respStatusCode [CkHttpResponse_get_StatusCode $resp]
puts "Response Status Code = $respStatusCode"
if {$respStatusCode >= 400} then {
    puts "Response Header:"
    puts [CkHttpResponse_header $resp]
    puts "Failed."
    delete_CkHttpResponse $resp

    delete_CkHttp $http
    delete_CkJsonObject $json
    delete_CkStringBuilder $sbResponseBody
    delete_CkJsonObject $jResp
    exit
}

delete_CkHttpResponse $resp

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "switchboardIntegration": {
#     "id": "5ef21b86e933b7355c11c604",
#     "name": "bot",
#     "integrationId": "5ef21b86e933b7355c11c605",
#     "integrationType": "zd:agentWorkspace",
#     "deliverStandbyEvents": true,
#     "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
#     "messageHistoryCount": 5
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

set Id [CkJsonObject_stringOf $jResp "switchboardIntegration.id"]
set Name [CkJsonObject_stringOf $jResp "switchboardIntegration.name"]
set IntegrationId [CkJsonObject_stringOf $jResp "switchboardIntegration.integrationId"]
set IntegrationType [CkJsonObject_stringOf $jResp "switchboardIntegration.integrationType"]
set DeliverStandbyEvents [CkJsonObject_BoolOf $jResp "switchboardIntegration.deliverStandbyEvents"]
set NextSwitchboardIntegrationId [CkJsonObject_stringOf $jResp "switchboardIntegration.nextSwitchboardIntegrationId"]
set MessageHistoryCount [CkJsonObject_IntOf $jResp "switchboardIntegration.messageHistoryCount"]

delete_CkHttp $http
delete_CkJsonObject $json
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp

Curl Command

curl -X POST
	-u 'username:password'
	-H "Content-Type: application/json"
	-d '{
    "name": "bot",
    "integrationType": "zd:agentWorkspace",
    "deliverStandbyEvents": true,
    "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    "messageHistoryCount": 5
}'
https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations

Postman Collection Item JSON

{
  "name": "Create Switchboard Integration",
  "_postman_id": "9dc9c6be-a814-4995-8787-f493a5aa11d2",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
    },
    "url": {
      "raw": "{{url}}/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations",
      "host": [
        "{{url}}"
      ],
      "path": [
        "v2",
        "apps",
        "{{appId}}",
        "switchboards",
        ":switchboardId",
        "switchboardIntegrations"
      ],
      "variable": [
        {
          "key": "switchboardId"
        }
      ]
    },
    "description": "Create a switchboard integration."
  },
  "response": [
    {
      "id": "39839588-4599-4f5d-93a9-03ca6b518509",
      "name": "Only one switchboard per app can be created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Bad Request",
      "code": 400,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "8d11acac-f676-4126-9ead-4c6524fb9f64",
      "name": "Switchboard not found",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Not Found",
      "code": 404,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "e3926a73-1ec1-4910-b9b4-0ea1500954eb",
      "name": "Created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n \"switchboardIntegration\": {\n  \"id\": \"5ef21b86e933b7355c11c604\",\n  \"name\": \"bot\",\n  \"integrationId\": \"5ef21b86e933b7355c11c605\",\n  \"integrationType\": \"zd:agentWorkspace\",\n  \"deliverStandbyEvents\": true,\n  \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n  \"messageHistoryCount\": 5\n }\n}"
    }
  ]
}