Chilkat Online Tools

Python / Support API / List Audits for a Ticket

Back to Collection Items

import sys
import chilkat

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = chilkat.CkHttp()

http.put_BasicAuth(True)
http.put_Login("login")
http.put_Password("password")

http.SetRequestHeader("Accept","application/json")

sbResponseBody = chilkat.CkStringBuilder()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/audits",sbResponseBody)
if (success == False):
    print(http.lastErrorText())
    sys.exit()

jResp = chilkat.CkJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(False)

print("Response Body:")
print(jResp.emit())

respStatusCode = http.get_LastStatus()
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
    print("Response Header:")
    print(http.lastHeader())
    print("Failed.")
    sys.exit()

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "audits": [
#     {
#       "author_id": "<integer>",
#       "created_at": "<dateTime>",
#       "events": [
#         {
#           "in14": 98255426.2140105,
#           "consequat_b9": false,
#           "Lorem4": -18718960,
#           "incididunt_a": 91476803.94307658
#         },
#         {
#           "ipsume1": -99329065,
#           "laboris_8c": 89859673.3933256,
#           "consectetur6": true
#         }
#       ],
#       "id": "<integer>",
#       "metadata": {
#         "fugiat2_": 32930402.342455566,
#         "aliqua4f": false
#       },
#       "ticket_id": "<integer>",
#       "via": {
#         "channel": "<string>",
#         "source": {
#           "amet29d": "veniam",
#           "aliqua_b0": -53884767.66002053,
#           "amet_24": 77146472.24303994,
#           "non_b8": 30237848
#         }
#       }
#     },
#     {
#       "author_id": "<integer>",
#       "created_at": "<dateTime>",
#       "events": [
#         {
#           "officia1": true
#         },
#         {
#           "minim_27": true,
#           "Ut7_2": -37549201.88334068
#         }
#       ],
#       "id": "<integer>",
#       "metadata": {
#         "in_3a": 96878618,
#         "occaecat_d98": 24309571
#       },
#       "ticket_id": "<integer>",
#       "via": {
#         "channel": "<string>",
#         "source": {
#           "commodo_60e": true
#         }
#       }
#     }
#   ],
#   "count": "<integer>",
#   "next_page": "<string>",
#   "previous_page": "<string>"
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

count = jResp.stringOf("count")
next_page = jResp.stringOf("next_page")
previous_page = jResp.stringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("audits")
while i < count_i :
    jResp.put_I(i)
    author_id = jResp.stringOf("audits[i].author_id")
    created_at = jResp.stringOf("audits[i].created_at")
    id = jResp.stringOf("audits[i].id")
    Fugiat2_ = jResp.stringOf("audits[i].metadata.fugiat2_")
    Aliqua4f = jResp.BoolOf("audits[i].metadata.aliqua4f")
    ticket_id = jResp.stringOf("audits[i].ticket_id")
    Channel = jResp.stringOf("audits[i].via.channel")
    Amet29d = jResp.stringOf("audits[i].via.source.amet29d")
    Aliqua_b0 = jResp.stringOf("audits[i].via.source.aliqua_b0")
    Amet_24 = jResp.stringOf("audits[i].via.source.amet_24")
    Non_b8 = jResp.IntOf("audits[i].via.source.non_b8")
    In_3a = jResp.IntOf("audits[i].metadata.in_3a")
    Occaecat_d98 = jResp.IntOf("audits[i].metadata.occaecat_d98")
    Commodo_60e = jResp.BoolOf("audits[i].via.source.commodo_60e")
    j = 0
    count_j = jResp.SizeOfArray("audits[i].events")
    while j < count_j :
        jResp.put_J(j)
        in14 = jResp.stringOf("audits[i].events[j].in14")
        consequat_b9 = jResp.BoolOf("audits[i].events[j].consequat_b9")
        Lorem4 = jResp.IntOf("audits[i].events[j].Lorem4")
        incididunt_a = jResp.stringOf("audits[i].events[j].incididunt_a")
        ipsume1 = jResp.IntOf("audits[i].events[j].ipsume1")
        laboris_8c = jResp.stringOf("audits[i].events[j].laboris_8c")
        consectetur6 = jResp.BoolOf("audits[i].events[j].consectetur6")
        officia1 = jResp.BoolOf("audits[i].events[j].officia1")
        minim_27 = jResp.BoolOf("audits[i].events[j].minim_27")
        Ut7_2 = jResp.stringOf("audits[i].events[j].Ut7_2")
        j = j + 1

    i = i + 1

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/audits

Postman Collection Item JSON

{
  "name": "List Audits for a Ticket",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "audits"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Lists the audits for a specified ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n**Note**: Audits for [Archived Tickets](https://support.zendesk.com/hc/en-us/articles/4408887617050) do not support pagination for this endpoint.\n\n#### Allowed for\n\n* Agents\n"
  },
  "response": [
    {
      "name": "OK response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "audits"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"audits\": [\n    {\n      \"author_id\": \"<integer>\",\n      \"created_at\": \"<dateTime>\",\n      \"events\": [\n        {\n          \"in14\": 98255426.2140105,\n          \"consequat_b9\": false,\n          \"Lorem4\": -18718960,\n          \"incididunt_a\": 91476803.94307658\n        },\n        {\n          \"ipsume1\": -99329065,\n          \"laboris_8c\": 89859673.3933256,\n          \"consectetur6\": true\n        }\n      ],\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"fugiat2_\": 32930402.342455566,\n        \"aliqua4f\": false\n      },\n      \"ticket_id\": \"<integer>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"amet29d\": \"veniam\",\n          \"aliqua_b0\": -53884767.66002053,\n          \"amet_24\": 77146472.24303994,\n          \"non_b8\": 30237848\n        }\n      }\n    },\n    {\n      \"author_id\": \"<integer>\",\n      \"created_at\": \"<dateTime>\",\n      \"events\": [\n        {\n          \"officia1\": true\n        },\n        {\n          \"minim_27\": true,\n          \"Ut7_2\": -37549201.88334068\n        }\n      ],\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"in_3a\": 96878618,\n        \"occaecat_d98\": 24309571\n      },\n      \"ticket_id\": \"<integer>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"commodo_60e\": true\n        }\n      }\n    }\n  ],\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}