Chilkat Online Tools

Perl / Support API / Update Ticket

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use chilkat();

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = chilkat::CkHttp->new();

$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");

# Use this online tool to generate code from sample JSON: Generate Code to Create JSON

# The following JSON is sent in the request body.

# {
#   "ticket": {
#     "additional_collaborators": [
#       {
#         "email": "<email>",
#         "name": "<string>"
#       },
#       {
#         "email": "<email>",
#         "name": "<string>"
#       }
#     ],
#     "assignee_email": "<email>",
#     "assignee_id": "<integer>",
#     "attribute_value_ids": [
#       "<integer>",
#       "<integer>"
#     ],
#     "collaborator_ids": "<array>",
#     "comment": {
#       "attachments": [
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         },
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         }
#       ],
#       "audit_id": "<integer>",
#       "author_id": "<integer>",
#       "body": "<string>",
#       "created_at": "<dateTime>",
#       "html_body": "<string>",
#       "id": "<integer>",
#       "metadata": {
#         "cillum_7": false
#       },
#       "plain_body": "<string>",
#       "public": "<boolean>",
#       "type": "<string>",
#       "uploads": [
#         "<string>",
#         "<string>"
#       ],
#       "via": {
#         "channel": "<string>",
#         "source": {
#           "amet_93": "ex tempor esse ut",
#           "non_e": 23632022
#         }
#       }
#     },
#     "custom_fields": "<array>",
#     "custom_status_id": "<integer>",
#     "due_at": "<dateTime>",
#     "email_ccs": [
#       {
#         "action": "delete",
#         "user_email": "<email>",
#         "user_id": "<string>",
#         "user_name": "<string>"
#       },
#       {
#         "action": "put",
#         "user_email": "<email>",
#         "user_id": "<string>",
#         "user_name": "<string>"
#       }
#     ],
#     "external_id": "<string>",
#     "followers": [
#       {
#         "action": "put",
#         "user_email": "<email>",
#         "user_id": "<string>"
#       },
#       {
#         "action": "delete",
#         "user_email": "<email>",
#         "user_id": "<string>"
#       }
#     ],
#     "group_id": "<integer>",
#     "organization_id": "<integer>",
#     "priority": "low",
#     "problem_id": "<integer>",
#     "requester_id": "<integer>",
#     "safe_update": "<boolean>",
#     "sharing_agreement_ids": [
#       "<integer>",
#       "<integer>"
#     ],
#     "status": "closed",
#     "subject": "<string>",
#     "tags": "<array>",
#     "type": "problem",
#     "updated_stamp": "<dateTime>"
#   }
# }

$json = chilkat::CkJsonObject->new();
$json->UpdateString("ticket.additional_collaborators[0].email","<email>");
$json->UpdateString("ticket.additional_collaborators[0].name","<string>");
$json->UpdateString("ticket.additional_collaborators[1].email","<email>");
$json->UpdateString("ticket.additional_collaborators[1].name","<string>");
$json->UpdateString("ticket.assignee_email","<email>");
$json->UpdateString("ticket.assignee_id","<integer>");
$json->UpdateString("ticket.attribute_value_ids[0]","<integer>");
$json->UpdateString("ticket.attribute_value_ids[1]","<integer>");
$json->UpdateString("ticket.collaborator_ids","<array>");
$json->UpdateString("ticket.comment.attachments[0].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[0].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[0].height","<string>");
$json->UpdateString("ticket.comment.attachments[0].id","<integer>");
$json->UpdateString("ticket.comment.attachments[0].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[0].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].size","<integer>");
$json->UpdateString("ticket.comment.attachments[0].url","<string>");
$json->UpdateString("ticket.comment.attachments[0].width","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].height","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].id","<integer>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].size","<integer>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[0].width","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].height","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].id","<integer>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].size","<integer>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].url","<string>");
$json->UpdateString("ticket.comment.attachments[0].thumbnails[1].width","<string>");
$json->UpdateString("ticket.comment.attachments[1].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[1].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[1].height","<string>");
$json->UpdateString("ticket.comment.attachments[1].id","<integer>");
$json->UpdateString("ticket.comment.attachments[1].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[1].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].size","<integer>");
$json->UpdateString("ticket.comment.attachments[1].url","<string>");
$json->UpdateString("ticket.comment.attachments[1].width","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].height","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].id","<integer>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].size","<integer>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[0].width","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].content_type","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].deleted","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].file_name","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].height","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].id","<integer>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].inline","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].malware_access_override","<boolean>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].malware_scan_result","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].mapped_content_url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].size","<integer>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].url","<string>");
$json->UpdateString("ticket.comment.attachments[1].thumbnails[1].width","<string>");
$json->UpdateString("ticket.comment.audit_id","<integer>");
$json->UpdateString("ticket.comment.author_id","<integer>");
$json->UpdateString("ticket.comment.body","<string>");
$json->UpdateString("ticket.comment.created_at","<dateTime>");
$json->UpdateString("ticket.comment.html_body","<string>");
$json->UpdateString("ticket.comment.id","<integer>");
$json->UpdateBool("ticket.comment.metadata.cillum_7",0);
$json->UpdateString("ticket.comment.plain_body","<string>");
$json->UpdateString("ticket.comment.public","<boolean>");
$json->UpdateString("ticket.comment.type","<string>");
$json->UpdateString("ticket.comment.uploads[0]","<string>");
$json->UpdateString("ticket.comment.uploads[1]","<string>");
$json->UpdateString("ticket.comment.via.channel","<string>");
$json->UpdateString("ticket.comment.via.source.amet_93","ex tempor esse ut");
$json->UpdateInt("ticket.comment.via.source.non_e",23632022);
$json->UpdateString("ticket.custom_fields","<array>");
$json->UpdateString("ticket.custom_status_id","<integer>");
$json->UpdateString("ticket.due_at","<dateTime>");
$json->UpdateString("ticket.email_ccs[0].action","delete");
$json->UpdateString("ticket.email_ccs[0].user_email","<email>");
$json->UpdateString("ticket.email_ccs[0].user_id","<string>");
$json->UpdateString("ticket.email_ccs[0].user_name","<string>");
$json->UpdateString("ticket.email_ccs[1].action","put");
$json->UpdateString("ticket.email_ccs[1].user_email","<email>");
$json->UpdateString("ticket.email_ccs[1].user_id","<string>");
$json->UpdateString("ticket.email_ccs[1].user_name","<string>");
$json->UpdateString("ticket.external_id","<string>");
$json->UpdateString("ticket.followers[0].action","put");
$json->UpdateString("ticket.followers[0].user_email","<email>");
$json->UpdateString("ticket.followers[0].user_id","<string>");
$json->UpdateString("ticket.followers[1].action","delete");
$json->UpdateString("ticket.followers[1].user_email","<email>");
$json->UpdateString("ticket.followers[1].user_id","<string>");
$json->UpdateString("ticket.group_id","<integer>");
$json->UpdateString("ticket.organization_id","<integer>");
$json->UpdateString("ticket.priority","low");
$json->UpdateString("ticket.problem_id","<integer>");
$json->UpdateString("ticket.requester_id","<integer>");
$json->UpdateString("ticket.safe_update","<boolean>");
$json->UpdateString("ticket.sharing_agreement_ids[0]","<integer>");
$json->UpdateString("ticket.sharing_agreement_ids[1]","<integer>");
$json->UpdateString("ticket.status","closed");
$json->UpdateString("ticket.subject","<string>");
$json->UpdateString("ticket.tags","<array>");
$json->UpdateString("ticket.type","problem");
$json->UpdateString("ticket.updated_stamp","<dateTime>");

$http->SetRequestHeader("Content-Type","application/json");
$http->SetRequestHeader("Accept","application/json");

$sbRequestBody = chilkat::CkStringBuilder->new();
$json->EmitSb($sbRequestBody);

# resp is a HttpResponse
$resp = $http->PTextSb("PUT","https://example.zendesk.com/api/v2/tickets/:ticket_id",$sbRequestBody,"utf-8","application/json",0,0);
if ($http->get_LastMethodSuccess() == 0) {
    print $http->lastErrorText() . "\r\n";
    exit;
}

$sbResponseBody = chilkat::CkStringBuilder->new();
$resp->GetBodySb($sbResponseBody);

$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);

print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";

$respStatusCode = $resp->get_StatusCode();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
    print "Response Header:" . "\r\n";
    print $resp->header() . "\r\n";
    print "Failed." . "\r\n";

    exit;
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "audit": {
#     "author_id": "<integer>",
#     "created_at": "<dateTime>",
#     "events": "<array>",
#     "id": "<integer>",
#     "metadata": {},
#     "ticket_id": "<integer>",
#     "via": {
#       "channel": "<string>",
#       "source": {
#         "from": {
#           "address": "<string>",
#           "id": "<integer>",
#           "name": "<string>",
#           "title": "<string>"
#         },
#         "rel": "<string>",
#         "to": {
#           "address": "<string>",
#           "name": "<string>"
#         },
#         "nullaa62": -20078804,
#         "quisfc": false
#       }
#     }
#   },
#   "ticket": {
#     "requester_id": "<integer>",
#     "allow_attachments": "<boolean>",
#     "allow_channelback": "<boolean>",
#     "assignee_email": "<string>",
#     "assignee_id": "<integer>",
#     "attribute_value_ids": "<array>",
#     "brand_id": "<integer>",
#     "collaborator_ids": "<array>",
#     "collaborators": [
#       {
#         "email": "<email>",
#         "name": "<string>"
#       },
#       {
#         "email": "<email>",
#         "name": "<string>"
#       }
#     ],
#     "comment": {},
#     "created_at": "<dateTime>",
#     "custom_fields": "<array>",
#     "custom_status_id": "<integer>",
#     "description": "<string>",
#     "due_at": "<dateTime>",
#     "email_cc_ids": "<array>",
#     "email_ccs": {},
#     "external_id": "<string>",
#     "follower_ids": "<array>",
#     "followers": {},
#     "followup_ids": "<array>",
#     "forum_topic_id": "<integer>",
#     "from_messaging_channel": "<boolean>",
#     "group_id": "<integer>",
#     "has_incidents": "<boolean>",
#     "id": "<integer>",
#     "is_public": "<boolean>",
#     "macro_id": "<integer>",
#     "macro_ids": "<array>",
#     "metadata": {},
#     "organization_id": "<integer>",
#     "priority": "urgent",
#     "problem_id": "<integer>",
#     "raw_subject": "<string>",
#     "recipient": "<string>",
#     "requester": {},
#     "safe_update": "<boolean>",
#     "satisfaction_rating": {
#       "exe0": true,
#       "velit_e": false
#     },
#     "sharing_agreement_ids": "<array>",
#     "status": "closed",
#     "subject": "<string>",
#     "submitter_id": "<integer>",
#     "tags": "<array>",
#     "ticket_form_id": "<integer>",
#     "type": "question",
#     "updated_at": "<dateTime>",
#     "updated_stamp": "<string>",
#     "url": "<string>",
#     "via": {
#       "channel": "<string>",
#       "source": {
#         "ad33": false,
#         "quis_f4": true,
#         "adipisicing_d": false,
#         "occaecat_4d7": 98409446.93072239
#       }
#     },
#     "via_followup_source_id": "<integer>",
#     "via_id": "<integer>",
#     "voice_comment": {}
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$Author_id = $jResp->stringOf("audit.author_id");
$Created_at = $jResp->stringOf("audit.created_at");
$Events = $jResp->stringOf("audit.events");
$Id = $jResp->stringOf("audit.id");
$Ticket_id = $jResp->stringOf("audit.ticket_id");
$Channel = $jResp->stringOf("audit.via.channel");
$Address = $jResp->stringOf("audit.via.source.from.address");
$FromId = $jResp->stringOf("audit.via.source.from.id");
$Name = $jResp->stringOf("audit.via.source.from.name");
$Title = $jResp->stringOf("audit.via.source.from.title");
$Rel = $jResp->stringOf("audit.via.source.rel");
$ToAddress = $jResp->stringOf("audit.via.source.to.address");
$ToName = $jResp->stringOf("audit.via.source.to.name");
$Nullaa62 = $jResp->IntOf("audit.via.source.nullaa62");
$Quisfc = $jResp->BoolOf("audit.via.source.quisfc");
$Requester_id = $jResp->stringOf("ticket.requester_id");
$Allow_attachments = $jResp->stringOf("ticket.allow_attachments");
$Allow_channelback = $jResp->stringOf("ticket.allow_channelback");
$Assignee_email = $jResp->stringOf("ticket.assignee_email");
$Assignee_id = $jResp->stringOf("ticket.assignee_id");
$Attribute_value_ids = $jResp->stringOf("ticket.attribute_value_ids");
$Brand_id = $jResp->stringOf("ticket.brand_id");
$Collaborator_ids = $jResp->stringOf("ticket.collaborator_ids");
$ticketCreated_at = $jResp->stringOf("ticket.created_at");
$Custom_fields = $jResp->stringOf("ticket.custom_fields");
$Custom_status_id = $jResp->stringOf("ticket.custom_status_id");
$Description = $jResp->stringOf("ticket.description");
$Due_at = $jResp->stringOf("ticket.due_at");
$Email_cc_ids = $jResp->stringOf("ticket.email_cc_ids");
$External_id = $jResp->stringOf("ticket.external_id");
$Follower_ids = $jResp->stringOf("ticket.follower_ids");
$Followup_ids = $jResp->stringOf("ticket.followup_ids");
$Forum_topic_id = $jResp->stringOf("ticket.forum_topic_id");
$From_messaging_channel = $jResp->stringOf("ticket.from_messaging_channel");
$Group_id = $jResp->stringOf("ticket.group_id");
$Has_incidents = $jResp->stringOf("ticket.has_incidents");
$ticketId = $jResp->stringOf("ticket.id");
$Is_public = $jResp->stringOf("ticket.is_public");
$Macro_id = $jResp->stringOf("ticket.macro_id");
$Macro_ids = $jResp->stringOf("ticket.macro_ids");
$Organization_id = $jResp->stringOf("ticket.organization_id");
$Priority = $jResp->stringOf("ticket.priority");
$Problem_id = $jResp->stringOf("ticket.problem_id");
$Raw_subject = $jResp->stringOf("ticket.raw_subject");
$Recipient = $jResp->stringOf("ticket.recipient");
$Safe_update = $jResp->stringOf("ticket.safe_update");
$Exe0 = $jResp->BoolOf("ticket.satisfaction_rating.exe0");
$Velit_e = $jResp->BoolOf("ticket.satisfaction_rating.velit_e");
$Sharing_agreement_ids = $jResp->stringOf("ticket.sharing_agreement_ids");
$Status = $jResp->stringOf("ticket.status");
$Subject = $jResp->stringOf("ticket.subject");
$Submitter_id = $jResp->stringOf("ticket.submitter_id");
$Tags = $jResp->stringOf("ticket.tags");
$Ticket_form_id = $jResp->stringOf("ticket.ticket_form_id");
$v_Type = $jResp->stringOf("ticket.type");
$Updated_at = $jResp->stringOf("ticket.updated_at");
$Updated_stamp = $jResp->stringOf("ticket.updated_stamp");
$v_Url = $jResp->stringOf("ticket.url");
$ViaChannel = $jResp->stringOf("ticket.via.channel");
$Ad33 = $jResp->BoolOf("ticket.via.source.ad33");
$Quis_f4 = $jResp->BoolOf("ticket.via.source.quis_f4");
$Adipisicing_d = $jResp->BoolOf("ticket.via.source.adipisicing_d");
$Occaecat_4d7 = $jResp->stringOf("ticket.via.source.occaecat_4d7");
$Via_followup_source_id = $jResp->stringOf("ticket.via_followup_source_id");
$Via_id = $jResp->stringOf("ticket.via_id");
$i = 0;
$count_i = $jResp->SizeOfArray("ticket.collaborators");
while ($i < $count_i) {
    $jResp->put_I($i);
    $email = $jResp->stringOf("ticket.collaborators[i].email");
    $name = $jResp->stringOf("ticket.collaborators[i].name");
    $i = $i + 1;
}

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "ticket": {
    "additional_collaborators": [
      {
        "email": "<email>",
        "name": "<string>"
      },
      {
        "email": "<email>",
        "name": "<string>"
      }
    ],
    "assignee_email": "<email>",
    "assignee_id": "<integer>",
    "attribute_value_ids": [
      "<integer>",
      "<integer>"
    ],
    "collaborator_ids": "<array>",
    "comment": {
      "attachments": [
        {
          "content_type": "<string>",
          "content_url": "<string>",
          "deleted": "<boolean>",
          "file_name": "<string>",
          "height": "<string>",
          "id": "<integer>",
          "inline": "<boolean>",
          "malware_access_override": "<boolean>",
          "malware_scan_result": "<string>",
          "mapped_content_url": "<string>",
          "size": "<integer>",
          "url": "<string>",
          "width": "<string>",
          "thumbnails": [
            {
              "content_type": "<string>",
              "content_url": "<string>",
              "deleted": "<boolean>",
              "file_name": "<string>",
              "height": "<string>",
              "id": "<integer>",
              "inline": "<boolean>",
              "malware_access_override": "<boolean>",
              "malware_scan_result": "<string>",
              "mapped_content_url": "<string>",
              "size": "<integer>",
              "url": "<string>",
              "width": "<string>"
            },
            {
              "content_type": "<string>",
              "content_url": "<string>",
              "deleted": "<boolean>",
              "file_name": "<string>",
              "height": "<string>",
              "id": "<integer>",
              "inline": "<boolean>",
              "malware_access_override": "<boolean>",
              "malware_scan_result": "<string>",
              "mapped_content_url": "<string>",
              "size": "<integer>",
              "url": "<string>",
              "width": "<string>"
            }
          ]
        },
        {
          "content_type": "<string>",
          "content_url": "<string>",
          "deleted": "<boolean>",
          "file_name": "<string>",
          "height": "<string>",
          "id": "<integer>",
          "inline": "<boolean>",
          "malware_access_override": "<boolean>",
          "malware_scan_result": "<string>",
          "mapped_content_url": "<string>",
          "size": "<integer>",
          "url": "<string>",
          "width": "<string>",
          "thumbnails": [
            {
              "content_type": "<string>",
              "content_url": "<string>",
              "deleted": "<boolean>",
              "file_name": "<string>",
              "height": "<string>",
              "id": "<integer>",
              "inline": "<boolean>",
              "malware_access_override": "<boolean>",
              "malware_scan_result": "<string>",
              "mapped_content_url": "<string>",
              "size": "<integer>",
              "url": "<string>",
              "width": "<string>"
            },
            {
              "content_type": "<string>",
              "content_url": "<string>",
              "deleted": "<boolean>",
              "file_name": "<string>",
              "height": "<string>",
              "id": "<integer>",
              "inline": "<boolean>",
              "malware_access_override": "<boolean>",
              "malware_scan_result": "<string>",
              "mapped_content_url": "<string>",
              "size": "<integer>",
              "url": "<string>",
              "width": "<string>"
            }
          ]
        }
      ],
      "audit_id": "<integer>",
      "author_id": "<integer>",
      "body": "<string>",
      "created_at": "<dateTime>",
      "html_body": "<string>",
      "id": "<integer>",
      "metadata": {
        "cillum_7": false
      },
      "plain_body": "<string>",
      "public": "<boolean>",
      "type": "<string>",
      "uploads": [
        "<string>",
        "<string>"
      ],
      "via": {
        "channel": "<string>",
        "source": {
          "amet_93": "ex tempor esse ut",
          "non_e": 23632022
        }
      }
    },
    "custom_fields": "<array>",
    "custom_status_id": "<integer>",
    "due_at": "<dateTime>",
    "email_ccs": [
      {
        "action": "delete",
        "user_email": "<email>",
        "user_id": "<string>",
        "user_name": "<string>"
      },
      {
        "action": "put",
        "user_email": "<email>",
        "user_id": "<string>",
        "user_name": "<string>"
      }
    ],
    "external_id": "<string>",
    "followers": [
      {
        "action": "put",
        "user_email": "<email>",
        "user_id": "<string>"
      },
      {
        "action": "delete",
        "user_email": "<email>",
        "user_id": "<string>"
      }
    ],
    "group_id": "<integer>",
    "organization_id": "<integer>",
    "priority": "low",
    "problem_id": "<integer>",
    "requester_id": "<integer>",
    "safe_update": "<boolean>",
    "sharing_agreement_ids": [
      "<integer>",
      "<integer>"
    ],
    "status": "closed",
    "subject": "<string>",
    "tags": "<array>",
    "type": "problem",
    "updated_stamp": "<dateTime>"
  }
}'
https://example.zendesk.com/api/v2/tickets/:ticket_id

Postman Collection Item JSON

{
  "name": "Update Ticket",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"ticket\": {\n    \"additional_collaborators\": [\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      },\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      }\n    ],\n    \"assignee_email\": \"<email>\",\n    \"assignee_id\": \"<integer>\",\n    \"attribute_value_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"collaborator_ids\": \"<array>\",\n    \"comment\": {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"audit_id\": \"<integer>\",\n      \"author_id\": \"<integer>\",\n      \"body\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"html_body\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"cillum_7\": false\n      },\n      \"plain_body\": \"<string>\",\n      \"public\": \"<boolean>\",\n      \"type\": \"<string>\",\n      \"uploads\": [\n        \"<string>\",\n        \"<string>\"\n      ],\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"amet_93\": \"ex tempor esse ut\",\n          \"non_e\": 23632022\n        }\n      }\n    },\n    \"custom_fields\": \"<array>\",\n    \"custom_status_id\": \"<integer>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_ccs\": [\n      {\n        \"action\": \"delete\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\",\n        \"user_name\": \"<string>\"\n      },\n      {\n        \"action\": \"put\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\",\n        \"user_name\": \"<string>\"\n      }\n    ],\n    \"external_id\": \"<string>\",\n    \"followers\": [\n      {\n        \"action\": \"put\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\"\n      },\n      {\n        \"action\": \"delete\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\"\n      }\n    ],\n    \"group_id\": \"<integer>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"low\",\n    \"problem_id\": \"<integer>\",\n    \"requester_id\": \"<integer>\",\n    \"safe_update\": \"<boolean>\",\n    \"sharing_agreement_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"status\": \"closed\",\n    \"subject\": \"<string>\",\n    \"tags\": \"<array>\",\n    \"type\": \"problem\",\n    \"updated_stamp\": \"<dateTime>\"\n  }\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    }
  },
  "response": [
    {
      "name": "Successful request",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ticket\": {\n    \"additional_collaborators\": [\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      },\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      }\n    ],\n    \"assignee_email\": \"<email>\",\n    \"assignee_id\": \"<integer>\",\n    \"attribute_value_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"collaborator_ids\": \"<array>\",\n    \"comment\": {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"audit_id\": \"<integer>\",\n      \"author_id\": \"<integer>\",\n      \"body\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"html_body\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"cillum_7\": false\n      },\n      \"plain_body\": \"<string>\",\n      \"public\": \"<boolean>\",\n      \"type\": \"<string>\",\n      \"uploads\": [\n        \"<string>\",\n        \"<string>\"\n      ],\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"amet_93\": \"ex tempor esse ut\",\n          \"non_e\": 23632022\n        }\n      }\n    },\n    \"custom_fields\": \"<array>\",\n    \"custom_status_id\": \"<integer>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_ccs\": [\n      {\n        \"action\": \"delete\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\",\n        \"user_name\": \"<string>\"\n      },\n      {\n        \"action\": \"put\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\",\n        \"user_name\": \"<string>\"\n      }\n    ],\n    \"external_id\": \"<string>\",\n    \"followers\": [\n      {\n        \"action\": \"put\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\"\n      },\n      {\n        \"action\": \"delete\",\n        \"user_email\": \"<email>\",\n        \"user_id\": \"<string>\"\n      }\n    ],\n    \"group_id\": \"<integer>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"low\",\n    \"problem_id\": \"<integer>\",\n    \"requester_id\": \"<integer>\",\n    \"safe_update\": \"<boolean>\",\n    \"sharing_agreement_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"status\": \"closed\",\n    \"subject\": \"<string>\",\n    \"tags\": \"<array>\",\n    \"type\": \"problem\",\n    \"updated_stamp\": \"<dateTime>\"\n  }\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"audit\": {\n    \"author_id\": \"<integer>\",\n    \"created_at\": \"<dateTime>\",\n    \"events\": \"<array>\",\n    \"id\": \"<integer>\",\n    \"metadata\": {},\n    \"ticket_id\": \"<integer>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"from\": {\n          \"address\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"name\": \"<string>\",\n          \"title\": \"<string>\"\n        },\n        \"rel\": \"<string>\",\n        \"to\": {\n          \"address\": \"<string>\",\n          \"name\": \"<string>\"\n        },\n        \"nullaa62\": -20078804,\n        \"quisfc\": false\n      }\n    }\n  },\n  \"ticket\": {\n    \"requester_id\": \"<integer>\",\n    \"allow_attachments\": \"<boolean>\",\n    \"allow_channelback\": \"<boolean>\",\n    \"assignee_email\": \"<string>\",\n    \"assignee_id\": \"<integer>\",\n    \"attribute_value_ids\": \"<array>\",\n    \"brand_id\": \"<integer>\",\n    \"collaborator_ids\": \"<array>\",\n    \"collaborators\": [\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      },\n      {\n        \"email\": \"<email>\",\n        \"name\": \"<string>\"\n      }\n    ],\n    \"comment\": {},\n    \"created_at\": \"<dateTime>\",\n    \"custom_fields\": \"<array>\",\n    \"custom_status_id\": \"<integer>\",\n    \"description\": \"<string>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_cc_ids\": \"<array>\",\n    \"email_ccs\": {},\n    \"external_id\": \"<string>\",\n    \"follower_ids\": \"<array>\",\n    \"followers\": {},\n    \"followup_ids\": \"<array>\",\n    \"forum_topic_id\": \"<integer>\",\n    \"from_messaging_channel\": \"<boolean>\",\n    \"group_id\": \"<integer>\",\n    \"has_incidents\": \"<boolean>\",\n    \"id\": \"<integer>\",\n    \"is_public\": \"<boolean>\",\n    \"macro_id\": \"<integer>\",\n    \"macro_ids\": \"<array>\",\n    \"metadata\": {},\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"urgent\",\n    \"problem_id\": \"<integer>\",\n    \"raw_subject\": \"<string>\",\n    \"recipient\": \"<string>\",\n    \"requester\": {},\n    \"safe_update\": \"<boolean>\",\n    \"satisfaction_rating\": {\n      \"exe0\": true,\n      \"velit_e\": false\n    },\n    \"sharing_agreement_ids\": \"<array>\",\n    \"status\": \"closed\",\n    \"subject\": \"<string>\",\n    \"submitter_id\": \"<integer>\",\n    \"tags\": \"<array>\",\n    \"ticket_form_id\": \"<integer>\",\n    \"type\": \"question\",\n    \"updated_at\": \"<dateTime>\",\n    \"updated_stamp\": \"<string>\",\n    \"url\": \"<string>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"ad33\": false,\n        \"quis_f4\": true,\n        \"adipisicing_d\": false,\n        \"occaecat_4d7\": 98409446.93072239\n      }\n    },\n    \"via_followup_source_id\": \"<integer>\",\n    \"via_id\": \"<integer>\",\n    \"voice_comment\": {}\n  }\n}"
    }
  ]
}