Chilkat Online Tools

Perl / Support API / Create Custom Role

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use chilkat();

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = chilkat::CkHttp->new();

$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");

$http->SetRequestHeader("Accept","application/json");

# resp is a HttpResponse
$resp = $http->QuickRequest("POST","https://example.zendesk.com/api/v2/custom_roles");
if ($http->get_LastMethodSuccess() == 0) {
    print $http->lastErrorText() . "\r\n";
    exit;
}

$sbResponseBody = chilkat::CkStringBuilder->new();
$resp->GetBodySb($sbResponseBody);

$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);

print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";

$respStatusCode = $resp->get_StatusCode();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
    print "Response Header:" . "\r\n";
    print $resp->header() . "\r\n";
    print "Failed." . "\r\n";

    exit;
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "custom_role": {
#     "name": "<string>",
#     "role_type": "<integer>",
#     "configuration": {
#       "assign_tickets_to_any_group": "<boolean>",
#       "chat_access": "<boolean>",
#       "end_user_list_access": "<string>",
#       "end_user_profile_access": "<string>",
#       "explore_access": "<string>",
#       "forum_access": "<string>",
#       "forum_access_restricted_content": "<boolean>",
#       "group_access": "<boolean>",
#       "light_agent": "<boolean>",
#       "macro_access": "<string>",
#       "manage_business_rules": "<boolean>",
#       "manage_contextual_workspaces": "<boolean>",
#       "manage_dynamic_content": "<boolean>",
#       "manage_extensions_and_channels": "<boolean>",
#       "manage_facebook": "<boolean>",
#       "manage_organization_fields": "<boolean>",
#       "manage_ticket_fields": "<boolean>",
#       "manage_ticket_forms": "<boolean>",
#       "manage_user_fields": "<boolean>",
#       "moderate_forums": "<boolean>",
#       "organization_editing": "<boolean>",
#       "organization_notes_editing": "<boolean>",
#       "report_access": "<string>",
#       "side_conversation_create": "<boolean>",
#       "ticket_access": "<string>",
#       "ticket_comment_access": "<string>",
#       "ticket_deletion": "<boolean>",
#       "ticket_editing": "<boolean>",
#       "ticket_merge": "<boolean>",
#       "ticket_tag_editing": "<boolean>",
#       "twitter_search_access": "<boolean>",
#       "user_view_access": "<string>",
#       "view_access": "<string>",
#       "view_deleted_tickets": "<boolean>",
#       "voice_access": "<boolean>",
#       "voice_dashboard_access": "<boolean>"
#     },
#     "created_at": "<dateTime>",
#     "description": "<string>",
#     "id": "<integer>",
#     "team_member_count": "<integer>",
#     "updated_at": "<dateTime>"
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$Name = $jResp->stringOf("custom_role.name");
$Role_type = $jResp->stringOf("custom_role.role_type");
$Assign_tickets_to_any_group = $jResp->stringOf("custom_role.configuration.assign_tickets_to_any_group");
$Chat_access = $jResp->stringOf("custom_role.configuration.chat_access");
$End_user_list_access = $jResp->stringOf("custom_role.configuration.end_user_list_access");
$End_user_profile_access = $jResp->stringOf("custom_role.configuration.end_user_profile_access");
$Explore_access = $jResp->stringOf("custom_role.configuration.explore_access");
$Forum_access = $jResp->stringOf("custom_role.configuration.forum_access");
$Forum_access_restricted_content = $jResp->stringOf("custom_role.configuration.forum_access_restricted_content");
$Group_access = $jResp->stringOf("custom_role.configuration.group_access");
$Light_agent = $jResp->stringOf("custom_role.configuration.light_agent");
$Macro_access = $jResp->stringOf("custom_role.configuration.macro_access");
$Manage_business_rules = $jResp->stringOf("custom_role.configuration.manage_business_rules");
$Manage_contextual_workspaces = $jResp->stringOf("custom_role.configuration.manage_contextual_workspaces");
$Manage_dynamic_content = $jResp->stringOf("custom_role.configuration.manage_dynamic_content");
$Manage_extensions_and_channels = $jResp->stringOf("custom_role.configuration.manage_extensions_and_channels");
$Manage_facebook = $jResp->stringOf("custom_role.configuration.manage_facebook");
$Manage_organization_fields = $jResp->stringOf("custom_role.configuration.manage_organization_fields");
$Manage_ticket_fields = $jResp->stringOf("custom_role.configuration.manage_ticket_fields");
$Manage_ticket_forms = $jResp->stringOf("custom_role.configuration.manage_ticket_forms");
$Manage_user_fields = $jResp->stringOf("custom_role.configuration.manage_user_fields");
$Moderate_forums = $jResp->stringOf("custom_role.configuration.moderate_forums");
$Organization_editing = $jResp->stringOf("custom_role.configuration.organization_editing");
$Organization_notes_editing = $jResp->stringOf("custom_role.configuration.organization_notes_editing");
$Report_access = $jResp->stringOf("custom_role.configuration.report_access");
$Side_conversation_create = $jResp->stringOf("custom_role.configuration.side_conversation_create");
$Ticket_access = $jResp->stringOf("custom_role.configuration.ticket_access");
$Ticket_comment_access = $jResp->stringOf("custom_role.configuration.ticket_comment_access");
$Ticket_deletion = $jResp->stringOf("custom_role.configuration.ticket_deletion");
$Ticket_editing = $jResp->stringOf("custom_role.configuration.ticket_editing");
$Ticket_merge = $jResp->stringOf("custom_role.configuration.ticket_merge");
$Ticket_tag_editing = $jResp->stringOf("custom_role.configuration.ticket_tag_editing");
$Twitter_search_access = $jResp->stringOf("custom_role.configuration.twitter_search_access");
$User_view_access = $jResp->stringOf("custom_role.configuration.user_view_access");
$View_access = $jResp->stringOf("custom_role.configuration.view_access");
$View_deleted_tickets = $jResp->stringOf("custom_role.configuration.view_deleted_tickets");
$Voice_access = $jResp->stringOf("custom_role.configuration.voice_access");
$Voice_dashboard_access = $jResp->stringOf("custom_role.configuration.voice_dashboard_access");
$Created_at = $jResp->stringOf("custom_role.created_at");
$Description = $jResp->stringOf("custom_role.description");
$Id = $jResp->stringOf("custom_role.id");
$Team_member_count = $jResp->stringOf("custom_role.team_member_count");
$Updated_at = $jResp->stringOf("custom_role.updated_at");

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles

Postman Collection Item JSON

{
  "name": "Create Custom Role",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_roles",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_roles"
      ]
    },
    "description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\n* Agents with the `manage_roles` permission\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_roles",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_roles"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"custom_role\": {\n    \"name\": \"<string>\",\n    \"role_type\": \"<integer>\",\n    \"configuration\": {\n      \"assign_tickets_to_any_group\": \"<boolean>\",\n      \"chat_access\": \"<boolean>\",\n      \"end_user_list_access\": \"<string>\",\n      \"end_user_profile_access\": \"<string>\",\n      \"explore_access\": \"<string>\",\n      \"forum_access\": \"<string>\",\n      \"forum_access_restricted_content\": \"<boolean>\",\n      \"group_access\": \"<boolean>\",\n      \"light_agent\": \"<boolean>\",\n      \"macro_access\": \"<string>\",\n      \"manage_business_rules\": \"<boolean>\",\n      \"manage_contextual_workspaces\": \"<boolean>\",\n      \"manage_dynamic_content\": \"<boolean>\",\n      \"manage_extensions_and_channels\": \"<boolean>\",\n      \"manage_facebook\": \"<boolean>\",\n      \"manage_organization_fields\": \"<boolean>\",\n      \"manage_ticket_fields\": \"<boolean>\",\n      \"manage_ticket_forms\": \"<boolean>\",\n      \"manage_user_fields\": \"<boolean>\",\n      \"moderate_forums\": \"<boolean>\",\n      \"organization_editing\": \"<boolean>\",\n      \"organization_notes_editing\": \"<boolean>\",\n      \"report_access\": \"<string>\",\n      \"side_conversation_create\": \"<boolean>\",\n      \"ticket_access\": \"<string>\",\n      \"ticket_comment_access\": \"<string>\",\n      \"ticket_deletion\": \"<boolean>\",\n      \"ticket_editing\": \"<boolean>\",\n      \"ticket_merge\": \"<boolean>\",\n      \"ticket_tag_editing\": \"<boolean>\",\n      \"twitter_search_access\": \"<boolean>\",\n      \"user_view_access\": \"<string>\",\n      \"view_access\": \"<string>\",\n      \"view_deleted_tickets\": \"<boolean>\",\n      \"voice_access\": \"<boolean>\",\n      \"voice_dashboard_access\": \"<boolean>\"\n    },\n    \"created_at\": \"<dateTime>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"team_member_count\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}