Chilkat Online Tools

Java / Support API / List deleted tickets

Back to Collection Items

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    CkJsonObject queryParams = new CkJsonObject();
    queryParams.UpdateString("sort_by","id");
    queryParams.UpdateString("sort_order","asc");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/deleted_tickets",queryParams);
    if (http.get_LastMethodSuccess() == false) {
        System.out.println(http.lastErrorText());
        return;
        }

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    resp.GetBodySb(sbResponseBody);

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    System.out.println("Response Body:");
    System.out.println(jResp.emit());

    int respStatusCode = resp.get_StatusCode();
    System.out.println("Response Status Code = " + respStatusCode);
    if (respStatusCode >= 400) {
        System.out.println("Response Header:");
        System.out.println(resp.header());
        System.out.println("Failed.");

        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "deleted_tickets": [
    //     {
    //       "actor": {
    //         "id": "<integer>",
    //         "name": "<string>"
    //       },
    //       "deleted_at": "<string>",
    //       "id": "<integer>",
    //       "previous_state": "<string>",
    //       "subject": "<string>"
    //     },
    //     {
    //       "actor": {
    //         "id": "<integer>",
    //         "name": "<string>"
    //       },
    //       "deleted_at": "<string>",
    //       "id": "<integer>",
    //       "previous_state": "<string>",
    //       "subject": "<string>"
    //     }
    //   ],
    //   "count": "<integer>",
    //   "next_page": "<string>",
    //   "previous_page": "<string>"
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String Id;
    String Name;
    String deleted_at;
    String id;
    String previous_state;
    String subject;

    String count = jResp.stringOf("count");
    String next_page = jResp.stringOf("next_page");
    String previous_page = jResp.stringOf("previous_page");
    int i = 0;
    int count_i = jResp.SizeOfArray("deleted_tickets");
    while (i < count_i) {
        jResp.put_I(i);
        Id = jResp.stringOf("deleted_tickets[i].actor.id");
        Name = jResp.stringOf("deleted_tickets[i].actor.name");
        deleted_at = jResp.stringOf("deleted_tickets[i].deleted_at");
        id = jResp.stringOf("deleted_tickets[i].id");
        previous_state = jResp.stringOf("deleted_tickets[i].previous_state");
        subject = jResp.stringOf("deleted_tickets[i].subject");
        i = i+1;
        }
  }
}

Curl Command

curl  -u login:password -G -d "sort_by=id"
	-d "sort_order=asc"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/deleted_tickets

Postman Collection Item JSON

{
  "name": "List deleted tickets",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "deleted_tickets"
      ],
      "query": [
        {
          "key": "sort_by",
          "value": "id",
          "description": "Sort by"
        },
        {
          "key": "sort_order",
          "value": "asc",
          "description": "Sort order. Defaults to \"asc\""
        }
      ]
    },
    "description": "Returns a maximum of 100 deleted tickets per page. See [Pagination](/api-reference/introduction/pagination/).\n\nThe results includes all deleted (and not yet archived) tickets that\nhave not yet been [scrubbed](https://support.zendesk.com/hc/en-us/articles/4408845703194#topic_fv5_w51_sdb) in the past 30 days. Archived tickets are\nnot included in the results. See [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756)\nin the Support Help Center.\n\nThe tickets are ordered chronologically by created date, from oldest to newest.\nThe first ticket listed may not be the oldest ticket in your\naccount due to [ticket archiving](https://support.zendesk.com/hc/en-us/articles/203657756).\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n\n#### Rate Limit\n\nYou can make 10 requests every 1 minute using this endpoint.\nWhen making requests beyond page 100, you can make 5 requests every 1 minute.\nThe rate limiting mechanism behaves as described in\n[Monitoring your request activity](/api-reference/ticketing/account-configuration/usage_limits/#monitoring-your-request-activity) in the API introduction."
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "deleted_tickets"
          ],
          "query": [
            {
              "key": "sort_by",
              "value": "id",
              "description": "Sort by"
            },
            {
              "key": "sort_order",
              "value": "asc",
              "description": "Sort order. Defaults to \"asc\""
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"deleted_tickets\": [\n    {\n      \"actor\": {\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"deleted_at\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"previous_state\": \"<string>\",\n      \"subject\": \"<string>\"\n    },\n    {\n      \"actor\": {\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"deleted_at\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"previous_state\": \"<string>\",\n      \"subject\": \"<string>\"\n    }\n  ],\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}