Chilkat Online Tools

Java / Support API / List Custom Roles

Back to Collection Items

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = http.QuickGetSb("https://example.zendesk.com/api/v2/custom_roles",sbResponseBody);
    if (success == false) {
        System.out.println(http.lastErrorText());
        return;
        }

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    System.out.println("Response Body:");
    System.out.println(jResp.emit());

    int respStatusCode = http.get_LastStatus();
    System.out.println("Response Status Code = " + respStatusCode);
    if (respStatusCode >= 400) {
        System.out.println("Response Header:");
        System.out.println(http.lastHeader());
        System.out.println("Failed.");
        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "custom_roles": [
    //     {
    //       "name": "<string>",
    //       "role_type": "<integer>",
    //       "configuration": {
    //         "assign_tickets_to_any_group": "<boolean>",
    //         "chat_access": "<boolean>",
    //         "end_user_list_access": "<string>",
    //         "end_user_profile_access": "<string>",
    //         "explore_access": "<string>",
    //         "forum_access": "<string>",
    //         "forum_access_restricted_content": "<boolean>",
    //         "group_access": "<boolean>",
    //         "light_agent": "<boolean>",
    //         "macro_access": "<string>",
    //         "manage_business_rules": "<boolean>",
    //         "manage_contextual_workspaces": "<boolean>",
    //         "manage_dynamic_content": "<boolean>",
    //         "manage_extensions_and_channels": "<boolean>",
    //         "manage_facebook": "<boolean>",
    //         "manage_organization_fields": "<boolean>",
    //         "manage_ticket_fields": "<boolean>",
    //         "manage_ticket_forms": "<boolean>",
    //         "manage_user_fields": "<boolean>",
    //         "moderate_forums": "<boolean>",
    //         "organization_editing": "<boolean>",
    //         "organization_notes_editing": "<boolean>",
    //         "report_access": "<string>",
    //         "side_conversation_create": "<boolean>",
    //         "ticket_access": "<string>",
    //         "ticket_comment_access": "<string>",
    //         "ticket_deletion": "<boolean>",
    //         "ticket_editing": "<boolean>",
    //         "ticket_merge": "<boolean>",
    //         "ticket_tag_editing": "<boolean>",
    //         "twitter_search_access": "<boolean>",
    //         "user_view_access": "<string>",
    //         "view_access": "<string>",
    //         "view_deleted_tickets": "<boolean>",
    //         "voice_access": "<boolean>",
    //         "voice_dashboard_access": "<boolean>"
    //       },
    //       "created_at": "<dateTime>",
    //       "description": "<string>",
    //       "id": "<integer>",
    //       "team_member_count": "<integer>",
    //       "updated_at": "<dateTime>"
    //     },
    //     {
    //       "name": "<string>",
    //       "role_type": "<integer>",
    //       "configuration": {
    //         "assign_tickets_to_any_group": "<boolean>",
    //         "chat_access": "<boolean>",
    //         "end_user_list_access": "<string>",
    //         "end_user_profile_access": "<string>",
    //         "explore_access": "<string>",
    //         "forum_access": "<string>",
    //         "forum_access_restricted_content": "<boolean>",
    //         "group_access": "<boolean>",
    //         "light_agent": "<boolean>",
    //         "macro_access": "<string>",
    //         "manage_business_rules": "<boolean>",
    //         "manage_contextual_workspaces": "<boolean>",
    //         "manage_dynamic_content": "<boolean>",
    //         "manage_extensions_and_channels": "<boolean>",
    //         "manage_facebook": "<boolean>",
    //         "manage_organization_fields": "<boolean>",
    //         "manage_ticket_fields": "<boolean>",
    //         "manage_ticket_forms": "<boolean>",
    //         "manage_user_fields": "<boolean>",
    //         "moderate_forums": "<boolean>",
    //         "organization_editing": "<boolean>",
    //         "organization_notes_editing": "<boolean>",
    //         "report_access": "<string>",
    //         "side_conversation_create": "<boolean>",
    //         "ticket_access": "<string>",
    //         "ticket_comment_access": "<string>",
    //         "ticket_deletion": "<boolean>",
    //         "ticket_editing": "<boolean>",
    //         "ticket_merge": "<boolean>",
    //         "ticket_tag_editing": "<boolean>",
    //         "twitter_search_access": "<boolean>",
    //         "user_view_access": "<string>",
    //         "view_access": "<string>",
    //         "view_deleted_tickets": "<boolean>",
    //         "voice_access": "<boolean>",
    //         "voice_dashboard_access": "<boolean>"
    //       },
    //       "created_at": "<dateTime>",
    //       "description": "<string>",
    //       "id": "<integer>",
    //       "team_member_count": "<integer>",
    //       "updated_at": "<dateTime>"
    //     }
    //   ]
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String name;
    String role_type;
    String Assign_tickets_to_any_group;
    String Chat_access;
    String End_user_list_access;
    String End_user_profile_access;
    String Explore_access;
    String Forum_access;
    String Forum_access_restricted_content;
    String Group_access;
    String Light_agent;
    String Macro_access;
    String Manage_business_rules;
    String Manage_contextual_workspaces;
    String Manage_dynamic_content;
    String Manage_extensions_and_channels;
    String Manage_facebook;
    String Manage_organization_fields;
    String Manage_ticket_fields;
    String Manage_ticket_forms;
    String Manage_user_fields;
    String Moderate_forums;
    String Organization_editing;
    String Organization_notes_editing;
    String Report_access;
    String Side_conversation_create;
    String Ticket_access;
    String Ticket_comment_access;
    String Ticket_deletion;
    String Ticket_editing;
    String Ticket_merge;
    String Ticket_tag_editing;
    String Twitter_search_access;
    String User_view_access;
    String View_access;
    String View_deleted_tickets;
    String Voice_access;
    String Voice_dashboard_access;
    String created_at;
    String description;
    String id;
    String team_member_count;
    String updated_at;

    int i = 0;
    int count_i = jResp.SizeOfArray("custom_roles");
    while (i < count_i) {
        jResp.put_I(i);
        name = jResp.stringOf("custom_roles[i].name");
        role_type = jResp.stringOf("custom_roles[i].role_type");
        Assign_tickets_to_any_group = jResp.stringOf("custom_roles[i].configuration.assign_tickets_to_any_group");
        Chat_access = jResp.stringOf("custom_roles[i].configuration.chat_access");
        End_user_list_access = jResp.stringOf("custom_roles[i].configuration.end_user_list_access");
        End_user_profile_access = jResp.stringOf("custom_roles[i].configuration.end_user_profile_access");
        Explore_access = jResp.stringOf("custom_roles[i].configuration.explore_access");
        Forum_access = jResp.stringOf("custom_roles[i].configuration.forum_access");
        Forum_access_restricted_content = jResp.stringOf("custom_roles[i].configuration.forum_access_restricted_content");
        Group_access = jResp.stringOf("custom_roles[i].configuration.group_access");
        Light_agent = jResp.stringOf("custom_roles[i].configuration.light_agent");
        Macro_access = jResp.stringOf("custom_roles[i].configuration.macro_access");
        Manage_business_rules = jResp.stringOf("custom_roles[i].configuration.manage_business_rules");
        Manage_contextual_workspaces = jResp.stringOf("custom_roles[i].configuration.manage_contextual_workspaces");
        Manage_dynamic_content = jResp.stringOf("custom_roles[i].configuration.manage_dynamic_content");
        Manage_extensions_and_channels = jResp.stringOf("custom_roles[i].configuration.manage_extensions_and_channels");
        Manage_facebook = jResp.stringOf("custom_roles[i].configuration.manage_facebook");
        Manage_organization_fields = jResp.stringOf("custom_roles[i].configuration.manage_organization_fields");
        Manage_ticket_fields = jResp.stringOf("custom_roles[i].configuration.manage_ticket_fields");
        Manage_ticket_forms = jResp.stringOf("custom_roles[i].configuration.manage_ticket_forms");
        Manage_user_fields = jResp.stringOf("custom_roles[i].configuration.manage_user_fields");
        Moderate_forums = jResp.stringOf("custom_roles[i].configuration.moderate_forums");
        Organization_editing = jResp.stringOf("custom_roles[i].configuration.organization_editing");
        Organization_notes_editing = jResp.stringOf("custom_roles[i].configuration.organization_notes_editing");
        Report_access = jResp.stringOf("custom_roles[i].configuration.report_access");
        Side_conversation_create = jResp.stringOf("custom_roles[i].configuration.side_conversation_create");
        Ticket_access = jResp.stringOf("custom_roles[i].configuration.ticket_access");
        Ticket_comment_access = jResp.stringOf("custom_roles[i].configuration.ticket_comment_access");
        Ticket_deletion = jResp.stringOf("custom_roles[i].configuration.ticket_deletion");
        Ticket_editing = jResp.stringOf("custom_roles[i].configuration.ticket_editing");
        Ticket_merge = jResp.stringOf("custom_roles[i].configuration.ticket_merge");
        Ticket_tag_editing = jResp.stringOf("custom_roles[i].configuration.ticket_tag_editing");
        Twitter_search_access = jResp.stringOf("custom_roles[i].configuration.twitter_search_access");
        User_view_access = jResp.stringOf("custom_roles[i].configuration.user_view_access");
        View_access = jResp.stringOf("custom_roles[i].configuration.view_access");
        View_deleted_tickets = jResp.stringOf("custom_roles[i].configuration.view_deleted_tickets");
        Voice_access = jResp.stringOf("custom_roles[i].configuration.voice_access");
        Voice_dashboard_access = jResp.stringOf("custom_roles[i].configuration.voice_dashboard_access");
        created_at = jResp.stringOf("custom_roles[i].created_at");
        description = jResp.stringOf("custom_roles[i].description");
        id = jResp.stringOf("custom_roles[i].id");
        team_member_count = jResp.stringOf("custom_roles[i].team_member_count");
        updated_at = jResp.stringOf("custom_roles[i].updated_at");
        i = i+1;
        }
  }
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles

Postman Collection Item JSON

{
  "name": "List Custom Roles",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_roles",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_roles"
      ]
    },
    "description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_roles",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_roles"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"custom_roles\": [\n    {\n      \"name\": \"<string>\",\n      \"role_type\": \"<integer>\",\n      \"configuration\": {\n        \"assign_tickets_to_any_group\": \"<boolean>\",\n        \"chat_access\": \"<boolean>\",\n        \"end_user_list_access\": \"<string>\",\n        \"end_user_profile_access\": \"<string>\",\n        \"explore_access\": \"<string>\",\n        \"forum_access\": \"<string>\",\n        \"forum_access_restricted_content\": \"<boolean>\",\n        \"group_access\": \"<boolean>\",\n        \"light_agent\": \"<boolean>\",\n        \"macro_access\": \"<string>\",\n        \"manage_business_rules\": \"<boolean>\",\n        \"manage_contextual_workspaces\": \"<boolean>\",\n        \"manage_dynamic_content\": \"<boolean>\",\n        \"manage_extensions_and_channels\": \"<boolean>\",\n        \"manage_facebook\": \"<boolean>\",\n        \"manage_organization_fields\": \"<boolean>\",\n        \"manage_ticket_fields\": \"<boolean>\",\n        \"manage_ticket_forms\": \"<boolean>\",\n        \"manage_user_fields\": \"<boolean>\",\n        \"moderate_forums\": \"<boolean>\",\n        \"organization_editing\": \"<boolean>\",\n        \"organization_notes_editing\": \"<boolean>\",\n        \"report_access\": \"<string>\",\n        \"side_conversation_create\": \"<boolean>\",\n        \"ticket_access\": \"<string>\",\n        \"ticket_comment_access\": \"<string>\",\n        \"ticket_deletion\": \"<boolean>\",\n        \"ticket_editing\": \"<boolean>\",\n        \"ticket_merge\": \"<boolean>\",\n        \"ticket_tag_editing\": \"<boolean>\",\n        \"twitter_search_access\": \"<boolean>\",\n        \"user_view_access\": \"<string>\",\n        \"view_access\": \"<string>\",\n        \"view_deleted_tickets\": \"<boolean>\",\n        \"voice_access\": \"<boolean>\",\n        \"voice_dashboard_access\": \"<boolean>\"\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"team_member_count\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"role_type\": \"<integer>\",\n      \"configuration\": {\n        \"assign_tickets_to_any_group\": \"<boolean>\",\n        \"chat_access\": \"<boolean>\",\n        \"end_user_list_access\": \"<string>\",\n        \"end_user_profile_access\": \"<string>\",\n        \"explore_access\": \"<string>\",\n        \"forum_access\": \"<string>\",\n        \"forum_access_restricted_content\": \"<boolean>\",\n        \"group_access\": \"<boolean>\",\n        \"light_agent\": \"<boolean>\",\n        \"macro_access\": \"<string>\",\n        \"manage_business_rules\": \"<boolean>\",\n        \"manage_contextual_workspaces\": \"<boolean>\",\n        \"manage_dynamic_content\": \"<boolean>\",\n        \"manage_extensions_and_channels\": \"<boolean>\",\n        \"manage_facebook\": \"<boolean>\",\n        \"manage_organization_fields\": \"<boolean>\",\n        \"manage_ticket_fields\": \"<boolean>\",\n        \"manage_ticket_forms\": \"<boolean>\",\n        \"manage_user_fields\": \"<boolean>\",\n        \"moderate_forums\": \"<boolean>\",\n        \"organization_editing\": \"<boolean>\",\n        \"organization_notes_editing\": \"<boolean>\",\n        \"report_access\": \"<string>\",\n        \"side_conversation_create\": \"<boolean>\",\n        \"ticket_access\": \"<string>\",\n        \"ticket_comment_access\": \"<string>\",\n        \"ticket_deletion\": \"<boolean>\",\n        \"ticket_editing\": \"<boolean>\",\n        \"ticket_merge\": \"<boolean>\",\n        \"ticket_tag_editing\": \"<boolean>\",\n        \"twitter_search_access\": \"<boolean>\",\n        \"user_view_access\": \"<string>\",\n        \"view_access\": \"<string>\",\n        \"view_deleted_tickets\": \"<boolean>\",\n        \"voice_access\": \"<boolean>\",\n        \"voice_dashboard_access\": \"<boolean>\"\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"team_member_count\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\"\n    }\n  ]\n}"
    }
  ]
}