Chilkat Online Tools

delphiDll / Support API / Create Support Address

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var
http: HCkHttp;
success: Boolean;
resp: HCkHttpResponse;
sbResponseBody: HCkStringBuilder;
jResp: HCkJsonObject;
respStatusCode: Integer;
v_Email: PWideChar;
Brand_id: PWideChar;
Cname_status: PWideChar;
Created_at: PWideChar;
Default: PWideChar;
Dns_results: PWideChar;
Domain_verification_code: PWideChar;
Domain_verification_status: PWideChar;
Forwarding_status: PWideChar;
Id: PWideChar;
Name: PWideChar;
Spf_status: PWideChar;
Updated_at: PWideChar;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := CkHttp_Create();

CkHttp_putBasicAuth(http,True);
CkHttp_putLogin(http,'login');
CkHttp_putPassword(http,'password');

CkHttp_SetRequestHeader(http,'Accept','application/json');

resp := CkHttp_QuickRequest(http,'POST','https://example.zendesk.com/api/v2/recipient_addresses');
if (CkHttp_getLastMethodSuccess(http) = False) then
  begin
    Memo1.Lines.Add(CkHttp__lastErrorText(http));
    Exit;
  end;

sbResponseBody := CkStringBuilder_Create();
CkHttpResponse_GetBodySb(resp,sbResponseBody);

jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,False);

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(CkJsonObject__emit(jResp));

respStatusCode := CkHttpResponse_getStatusCode(resp);
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(CkHttpResponse__header(resp));
    Memo1.Lines.Add('Failed.');
    CkHttpResponse_Dispose(resp);
    Exit;
  end;
CkHttpResponse_Dispose(resp);

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "recipient_address": {
//     "email": "<string>",
//     "brand_id": "<integer>",
//     "cname_status": "unknown",
//     "created_at": "<dateTime>",
//     "default": "<boolean>",
//     "dns_results": "verified",
//     "domain_verification_code": "<string>",
//     "domain_verification_status": "failed",
//     "forwarding_status": "unknown",
//     "id": "<integer>",
//     "name": "<string>",
//     "spf_status": "unknown",
//     "updated_at": "<dateTime>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

v_Email := CkJsonObject__stringOf(jResp,'recipient_address.email');
Brand_id := CkJsonObject__stringOf(jResp,'recipient_address.brand_id');
Cname_status := CkJsonObject__stringOf(jResp,'recipient_address.cname_status');
Created_at := CkJsonObject__stringOf(jResp,'recipient_address.created_at');
Default := CkJsonObject__stringOf(jResp,'recipient_address.default');
Dns_results := CkJsonObject__stringOf(jResp,'recipient_address.dns_results');
Domain_verification_code := CkJsonObject__stringOf(jResp,'recipient_address.domain_verification_code');
Domain_verification_status := CkJsonObject__stringOf(jResp,'recipient_address.domain_verification_status');
Forwarding_status := CkJsonObject__stringOf(jResp,'recipient_address.forwarding_status');
Id := CkJsonObject__stringOf(jResp,'recipient_address.id');
Name := CkJsonObject__stringOf(jResp,'recipient_address.name');
Spf_status := CkJsonObject__stringOf(jResp,'recipient_address.spf_status');
Updated_at := CkJsonObject__stringOf(jResp,'recipient_address.updated_at');

CkHttp_Dispose(http);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/recipient_addresses

Postman Collection Item JSON

{
  "name": "Create Support Address",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/recipient_addresses",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "recipient_addresses"
      ]
    },
    "description": "Adds a Zendesk or external support address to your account.\n\nTo add a Zendesk address, use the following syntax: `{local-part}@{accountname}.zendesk.com`.\nExample: 'sales-team@example.zendesk.com'. The [local-part](https://en.wikipedia.org/wiki/Email_address#Local-part) can be anything you like.\n\nTo add an external email address such as help@omniwearshop.com, the email must already exist and you must set up forwarding on your email server. The exact steps depend on your mail server. See [Forwarding incoming email to Zendesk Support](https://support.zendesk.com/hc/en-us/articles/203663266). After setting up forwarding, run the [Verify Support Address Forwarding](#verify-support-address-forwarding) endpoint. The address won't work in Zendesk Support until it's been verified.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to manage channels and extensions. See the system permissions in [Creating custom roles and assigning agents (Enterprise)](https://support.zendesk.com/hc/en-us/articles/203662026-Creating-custom-roles-and-assigning-agents-Enterprise-#topic_cxn_hig_bd) in the Support Help Center\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/recipient_addresses",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "recipient_addresses"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"recipient_address\": {\n    \"email\": \"<string>\",\n    \"brand_id\": \"<integer>\",\n    \"cname_status\": \"unknown\",\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"dns_results\": \"verified\",\n    \"domain_verification_code\": \"<string>\",\n    \"domain_verification_status\": \"failed\",\n    \"forwarding_status\": \"unknown\",\n    \"id\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"spf_status\": \"unknown\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}