Chilkat Online Tools

delphiAx / Support API / Merge End Users

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var
http: TChilkatHttp;
success: Integer;
json: TChilkatJsonObject;
sbRequestBody: TChilkatStringBuilder;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
Name: WideString;
Active: WideString;
Alias: WideString;
Chat_only: WideString;
Created_at: WideString;
Custom_role_id: WideString;
Default_group_id: WideString;
Details: WideString;
v_Email: WideString;
External_id: WideString;
Iana_time_zone: WideString;
Id: WideString;
Last_login_at: WideString;
Locale: WideString;
Locale_id: WideString;
Moderator: WideString;
Notes: WideString;
Only_private_comments: WideString;
Organization_id: WideString;
Phone: WideString;
Dolorea1: Integer;
Deserunt3: WideString;
Remote_photo_url: WideString;
Report_csv: WideString;
Restricted_agent: WideString;
Role: WideString;
Role_type: WideString;
v_Shared: WideString;
Shared_agent: WideString;
Shared_phone_number: WideString;
Signature: WideString;
Suspended: WideString;
Tags: WideString;
Ticket_restriction: WideString;
Time_zone: WideString;
Two_factor_auth_enabled: WideString;
Updated_at: WideString;
v_Url: WideString;
Nostrudacc: WideString;
In_80e: WideString;
Proident_e2: Integer;
Voluptate_98: Integer;
Verified: WideString;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "user": {
//     "name": "<string>",
//     "email": "<string>",
//     "custom_role_id": "<integer>",
//     "external_id": "<string>",
//     "identities": [
//       {
//         "type": "<string>",
//         "value": "<string>"
//       },
//       {
//         "type": "<string>",
//         "value": "<string>"
//       }
//     ],
//     "organization": {
//       "name": "<string>"
//     },
//     "organization_id": "<integer>",
//     "role": "<string>"
//   }
// }

json := TChilkatJsonObject.Create(Self);
json.UpdateString('user.name','<string>');
json.UpdateString('user.email','<string>');
json.UpdateString('user.custom_role_id','<integer>');
json.UpdateString('user.external_id','<string>');
json.UpdateString('user.identities[0].type','<string>');
json.UpdateString('user.identities[0].value','<string>');
json.UpdateString('user.identities[1].type','<string>');
json.UpdateString('user.identities[1].value','<string>');
json.UpdateString('user.organization.name','<string>');
json.UpdateString('user.organization_id','<integer>');
json.UpdateString('user.role','<string>');

http.SetRequestHeader('Content-Type','application/json');
http.SetRequestHeader('Accept','application/json');

sbRequestBody := TChilkatStringBuilder.Create(Self);
json.EmitSb(sbRequestBody.ControlInterface);

resp := http.PTextSb('PUT','https://example.zendesk.com/api/v2/users/:user_id/merge',sbRequestBody.ControlInterface,'utf-8','application/json',0,0);
if (http.LastMethodSuccess = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(resp.Header);
    Memo1.Lines.Add('Failed.');

    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "user": {
//     "name": "<string>",
//     "active": "<boolean>",
//     "alias": "<string>",
//     "chat_only": "<boolean>",
//     "created_at": "<string>",
//     "custom_role_id": "<integer>",
//     "default_group_id": "<integer>",
//     "details": "<string>",
//     "email": "<string>",
//     "external_id": "<string>",
//     "iana_time_zone": "<string>",
//     "id": "<integer>",
//     "last_login_at": "<string>",
//     "locale": "<string>",
//     "locale_id": "<integer>",
//     "moderator": "<boolean>",
//     "notes": "<string>",
//     "only_private_comments": "<boolean>",
//     "organization_id": "<integer>",
//     "phone": "<string>",
//     "photo": {
//       "dolorea1": false,
//       "deserunt3": 95124319.10825741
//     },
//     "remote_photo_url": "<string>",
//     "report_csv": "<boolean>",
//     "restricted_agent": "<boolean>",
//     "role": "<string>",
//     "role_type": "<integer>",
//     "shared": "<boolean>",
//     "shared_agent": "<boolean>",
//     "shared_phone_number": "<boolean>",
//     "signature": "<string>",
//     "suspended": "<boolean>",
//     "tags": "<array>",
//     "ticket_restriction": "<string>",
//     "time_zone": "<string>",
//     "two_factor_auth_enabled": "<boolean>",
//     "updated_at": "<string>",
//     "url": "<string>",
//     "user_fields": {
//       "nostrudacc": -12929960.546221554,
//       "in_80e": 25167751.960886702,
//       "proident_e2": true,
//       "voluptate_98": -58995022
//     },
//     "verified": "<boolean>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Name := jResp.StringOf('user.name');
Active := jResp.StringOf('user.active');
Alias := jResp.StringOf('user.alias');
Chat_only := jResp.StringOf('user.chat_only');
Created_at := jResp.StringOf('user.created_at');
Custom_role_id := jResp.StringOf('user.custom_role_id');
Default_group_id := jResp.StringOf('user.default_group_id');
Details := jResp.StringOf('user.details');
v_Email := jResp.StringOf('user.email');
External_id := jResp.StringOf('user.external_id');
Iana_time_zone := jResp.StringOf('user.iana_time_zone');
Id := jResp.StringOf('user.id');
Last_login_at := jResp.StringOf('user.last_login_at');
Locale := jResp.StringOf('user.locale');
Locale_id := jResp.StringOf('user.locale_id');
Moderator := jResp.StringOf('user.moderator');
Notes := jResp.StringOf('user.notes');
Only_private_comments := jResp.StringOf('user.only_private_comments');
Organization_id := jResp.StringOf('user.organization_id');
Phone := jResp.StringOf('user.phone');
Dolorea1 := jResp.BoolOf('user.photo.dolorea1');
Deserunt3 := jResp.StringOf('user.photo.deserunt3');
Remote_photo_url := jResp.StringOf('user.remote_photo_url');
Report_csv := jResp.StringOf('user.report_csv');
Restricted_agent := jResp.StringOf('user.restricted_agent');
Role := jResp.StringOf('user.role');
Role_type := jResp.StringOf('user.role_type');
v_Shared := jResp.StringOf('user.shared');
Shared_agent := jResp.StringOf('user.shared_agent');
Shared_phone_number := jResp.StringOf('user.shared_phone_number');
Signature := jResp.StringOf('user.signature');
Suspended := jResp.StringOf('user.suspended');
Tags := jResp.StringOf('user.tags');
Ticket_restriction := jResp.StringOf('user.ticket_restriction');
Time_zone := jResp.StringOf('user.time_zone');
Two_factor_auth_enabled := jResp.StringOf('user.two_factor_auth_enabled');
Updated_at := jResp.StringOf('user.updated_at');
v_Url := jResp.StringOf('user.url');
Nostrudacc := jResp.StringOf('user.user_fields.nostrudacc');
In_80e := jResp.StringOf('user.user_fields.in_80e');
Proident_e2 := jResp.BoolOf('user.user_fields.proident_e2');
Voluptate_98 := jResp.IntOf('user.user_fields.voluptate_98');
Verified := jResp.StringOf('user.verified');

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "user": {
    "name": "<string>",
    "email": "<string>",
    "custom_role_id": "<integer>",
    "external_id": "<string>",
    "identities": [
      {
        "type": "<string>",
        "value": "<string>"
      },
      {
        "type": "<string>",
        "value": "<string>"
      }
    ],
    "organization": {
      "name": "<string>"
    },
    "organization_id": "<integer>",
    "role": "<string>"
  }
}'
https://example.zendesk.com/api/v2/users/:user_id/merge

Postman Collection Item JSON

{
  "name": "Merge End Users",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"user\": {\n    \"name\": \"<string>\",\n    \"email\": \"<string>\",\n    \"custom_role_id\": \"<integer>\",\n    \"external_id\": \"<string>\",\n    \"identities\": [\n      {\n        \"type\": \"<string>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"type\": \"<string>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"organization\": {\n      \"name\": \"<string>\"\n    },\n    \"organization_id\": \"<integer>\",\n    \"role\": \"<string>\"\n  }\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "users",
        ":user_id",
        "merge"
      ],
      "variable": [
        {
          "key": "user_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Merges the end user specified in the path parameter into the existing end user specified in the request body.\n\nAny two end users can be merged with the exception of end users created by sharing agreements.\n\nAgents and admins cannot be merged.\n\nFor more information about how user data is merged, see [Merging a user's\nduplicate\naccount](https://support.zendesk.com/hc/en-us/articles/4408887695898) in\nZendesk help.\n\n#### Allowed For\n\n* Admins or agents with permission to edit end users\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"user\": {\n    \"name\": \"<string>\",\n    \"email\": \"<string>\",\n    \"custom_role_id\": \"<integer>\",\n    \"external_id\": \"<string>\",\n    \"identities\": [\n      {\n        \"type\": \"<string>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"type\": \"<string>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"organization\": {\n      \"name\": \"<string>\"\n    },\n    \"organization_id\": \"<integer>\",\n    \"role\": \"<string>\"\n  }\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "users",
            ":user_id",
            "merge"
          ],
          "variable": [
            {
              "key": "user_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"user\": {\n    \"name\": \"<string>\",\n    \"active\": \"<boolean>\",\n    \"alias\": \"<string>\",\n    \"chat_only\": \"<boolean>\",\n    \"created_at\": \"<string>\",\n    \"custom_role_id\": \"<integer>\",\n    \"default_group_id\": \"<integer>\",\n    \"details\": \"<string>\",\n    \"email\": \"<string>\",\n    \"external_id\": \"<string>\",\n    \"iana_time_zone\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"last_login_at\": \"<string>\",\n    \"locale\": \"<string>\",\n    \"locale_id\": \"<integer>\",\n    \"moderator\": \"<boolean>\",\n    \"notes\": \"<string>\",\n    \"only_private_comments\": \"<boolean>\",\n    \"organization_id\": \"<integer>\",\n    \"phone\": \"<string>\",\n    \"photo\": {\n      \"dolorea1\": false,\n      \"deserunt3\": 95124319.10825741\n    },\n    \"remote_photo_url\": \"<string>\",\n    \"report_csv\": \"<boolean>\",\n    \"restricted_agent\": \"<boolean>\",\n    \"role\": \"<string>\",\n    \"role_type\": \"<integer>\",\n    \"shared\": \"<boolean>\",\n    \"shared_agent\": \"<boolean>\",\n    \"shared_phone_number\": \"<boolean>\",\n    \"signature\": \"<string>\",\n    \"suspended\": \"<boolean>\",\n    \"tags\": \"<array>\",\n    \"ticket_restriction\": \"<string>\",\n    \"time_zone\": \"<string>\",\n    \"two_factor_auth_enabled\": \"<boolean>\",\n    \"updated_at\": \"<string>\",\n    \"url\": \"<string>\",\n    \"user_fields\": {\n      \"nostrudacc\": -12929960.546221554,\n      \"in_80e\": 25167751.960886702,\n      \"proident_e2\": true,\n      \"voluptate_98\": -58995022\n    },\n    \"verified\": \"<boolean>\"\n  }\n}"
    }
  ]
}