delphiAx / Support API / Search Users
Back to Collection Items
var
http: TChilkatHttp;
success: Integer;
queryParams: TChilkatJsonObject;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
name: WideString;
active: WideString;
alias: WideString;
chat_only: WideString;
created_at: WideString;
custom_role_id: WideString;
default_group_id: WideString;
details: WideString;
email: WideString;
external_id: WideString;
iana_time_zone: WideString;
id: WideString;
last_login_at: WideString;
locale: WideString;
locale_id: WideString;
moderator: WideString;
notes: WideString;
only_private_comments: WideString;
organization_id: WideString;
phone: WideString;
In1f: Integer;
Cillumb5: Integer;
remote_photo_url: WideString;
report_csv: WideString;
restricted_agent: WideString;
role: WideString;
role_type: WideString;
v_shared: WideString;
shared_agent: WideString;
shared_phone_number: WideString;
signature: WideString;
suspended: WideString;
tags: WideString;
ticket_restriction: WideString;
time_zone: WideString;
two_factor_auth_enabled: WideString;
updated_at: WideString;
url: WideString;
Nisi_e: WideString;
verified: WideString;
Ut69: Integer;
Magna_4: Integer;
Loremcc: Integer;
Dolore7: Integer;
Pariaturf: WideString;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := TChilkatHttp.Create(Self);
http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';
queryParams := TChilkatJsonObject.Create(Self);
queryParams.UpdateString('query','<string>');
queryParams.UpdateString('external_id','<string>');
http.SetRequestHeader('Accept','application/json');
resp := http.QuickRequestParams('GET','https://example.zendesk.com/api/v2/users/search',queryParams.ControlInterface);
if (http.LastMethodSuccess = 0) then
begin
Memo1.Lines.Add(http.LastErrorText);
Exit;
end;
sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);
jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());
respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(resp.Header);
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "users": [
// {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "in1f": false,
// "cillumb5": true
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nisi_e": "commodo exercitation consequat"
// },
// "verified": "<boolean>"
// },
// {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "ut69": true,
// "magna_4": -92520384
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "Loremcc": 52379422,
// "dolore7": true,
// "pariaturf": "magna consectet"
// },
// "verified": "<boolean>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i := 0;
count_i := jResp.SizeOfArray('users');
while i < count_i do
begin
jResp.I := i;
name := jResp.StringOf('users[i].name');
active := jResp.StringOf('users[i].active');
alias := jResp.StringOf('users[i].alias');
chat_only := jResp.StringOf('users[i].chat_only');
created_at := jResp.StringOf('users[i].created_at');
custom_role_id := jResp.StringOf('users[i].custom_role_id');
default_group_id := jResp.StringOf('users[i].default_group_id');
details := jResp.StringOf('users[i].details');
email := jResp.StringOf('users[i].email');
external_id := jResp.StringOf('users[i].external_id');
iana_time_zone := jResp.StringOf('users[i].iana_time_zone');
id := jResp.StringOf('users[i].id');
last_login_at := jResp.StringOf('users[i].last_login_at');
locale := jResp.StringOf('users[i].locale');
locale_id := jResp.StringOf('users[i].locale_id');
moderator := jResp.StringOf('users[i].moderator');
notes := jResp.StringOf('users[i].notes');
only_private_comments := jResp.StringOf('users[i].only_private_comments');
organization_id := jResp.StringOf('users[i].organization_id');
phone := jResp.StringOf('users[i].phone');
In1f := jResp.BoolOf('users[i].photo.in1f');
Cillumb5 := jResp.BoolOf('users[i].photo.cillumb5');
remote_photo_url := jResp.StringOf('users[i].remote_photo_url');
report_csv := jResp.StringOf('users[i].report_csv');
restricted_agent := jResp.StringOf('users[i].restricted_agent');
role := jResp.StringOf('users[i].role');
role_type := jResp.StringOf('users[i].role_type');
v_shared := jResp.StringOf('users[i].shared');
shared_agent := jResp.StringOf('users[i].shared_agent');
shared_phone_number := jResp.StringOf('users[i].shared_phone_number');
signature := jResp.StringOf('users[i].signature');
suspended := jResp.StringOf('users[i].suspended');
tags := jResp.StringOf('users[i].tags');
ticket_restriction := jResp.StringOf('users[i].ticket_restriction');
time_zone := jResp.StringOf('users[i].time_zone');
two_factor_auth_enabled := jResp.StringOf('users[i].two_factor_auth_enabled');
updated_at := jResp.StringOf('users[i].updated_at');
url := jResp.StringOf('users[i].url');
Nisi_e := jResp.StringOf('users[i].user_fields.nisi_e');
verified := jResp.StringOf('users[i].verified');
Ut69 := jResp.BoolOf('users[i].photo.ut69');
Magna_4 := jResp.IntOf('users[i].photo.magna_4');
Loremcc := jResp.IntOf('users[i].user_fields.Loremcc');
Dolore7 := jResp.BoolOf('users[i].user_fields.dolore7');
Pariaturf := jResp.StringOf('users[i].user_fields.pariaturf');
i := i + 1;
end;
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "external_id=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/users/search
Postman Collection Item JSON
{
"name": "Search Users",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/search?query=<string>&external_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "The `query` parameter supports the Zendesk search syntax for more advanced\nuser searches. It can specify a partial or full value of any\nuser property, including name, email address, notes, or phone. Example:\n`query=\"jdoe\"`.\nSee the [Search API](/api-reference/ticketing/ticket-management/search/).\n"
},
{
"key": "external_id",
"value": "<string>",
"description": "The `external_id` parameter does not support the search syntax. It only accepts ids.\n"
}
]
},
"description": "Returns an array of users who meet the search criteria.\n\n#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/search?query=<string>&external_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "The `query` parameter supports the Zendesk search syntax for more advanced\nuser searches. It can specify a partial or full value of any\nuser property, including name, email address, notes, or phone. Example:\n`query=\"jdoe\"`.\nSee the [Search API](/api-reference/ticketing/ticket-management/search/).\n"
},
{
"key": "external_id",
"value": "<string>",
"description": "The `external_id` parameter does not support the search syntax. It only accepts ids.\n"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"in1f\": false,\n \"cillumb5\": true\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nisi_e\": \"commodo exercitation consequat\"\n },\n \"verified\": \"<boolean>\"\n },\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"ut69\": true,\n \"magna_4\": -92520384\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"Loremcc\": 52379422,\n \"dolore7\": true,\n \"pariaturf\": \"magna consectet\"\n },\n \"verified\": \"<boolean>\"\n }\n ]\n}"
}
]
}
